The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.
We are proud to announce on January 15th, 2020, the shortlist of finalists from fifteen categories selected by the independent judging panel, for the 2020 Business Transformation & Operational
Excellence Industry Awards program. Listed by category, the finalists are:
Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture
IBM - Leveraging Employee Engagement with Empowerment
Capgemini Polska Sp. z o.o. - People Engagement Program (PEP!)
BRP - Deliver manufacturing excellence
Cisco Systems - Diverse Talent Accelerators
Cognizant Technology Solutions - CTS - Cultural Transformation through WorkForce Management
Cognizant Technology Solutions - CTS - Cultural Transformation to deliver high performance in Life Sciences
Gateway Health - Stars Quality Organizational Transformation
Ingersoll Rand - Ingersoll Rand / Team Leader Development Program
Orange County Property Appraiser - OCPA - Best Achievement in Cultural Transformation & Sustainability
Delane Consulting & Talent Management - Lean Business Agility
Best Achievement in Data Analytics enabling Operational Excellence
Cisco Systems - Diverse Talent Accelerators
Cognizant Technology Solutions - CTS - Data Analytics - AI based predictive analytics for employees
Cognizant Technology Solutions - CTS - Data Analytics in Banking and Financial Services
IBM - Winning by Predicting Data
IBM - IBM Q2C COGNITIVE ADVISOR
Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence
Cognizant Technology Solutions - CTS - Outstanding Customer Experience using predictive analytics
Blue Cross Blue Shield of Michigan - BCBSM's Customer Experience Journey
Cognizant Technology Solutions - CTS - Outstanding Customer Experience - Using AI for Customer Feedback Analysis
IBM - CAIR - Client Advocacy Powered by AI
Lincoln Financial Group - Secure Sites Migration/Lincoln Financial/Scott Roth
Marriott International - Delivering Improved Customer Satisfaction and Operating Efficiency by Transforming and Implementing a World-Class Service Delivery Model
McDonald's Corporation - McDonald's Digital Acceleration Project
MPIPHP - Rolling Out The OpEx Red Carpet For Industry Members
Orange County Property Appraiser - OCPA Best Achievement in Operational Excellence to deliver an Outstanding Customer Experience Excellence
Best Achievement in Visual Management
IBM - Clarity - Competitive Insights Engine Powered by AI
Blue Cross Blue Shield of Michigan - BCBSM's Servicing Command Center
Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project
Cisco - Cisco's Travel and Expense Transformation via Sap Concur
Cognizant Technology Solutions - CTS - Value Creation to client by reducing Time to Market of mapping solutions
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - Excellence in Acceleration of Offerings Launch
Petronas - Value Creation and Innovation through Innovative Creative Circle and Value Improvement Program
Touch-A-Life Foundation Inc - TAL Giving /Touch-A-Life Foundation/Tej Gundavelli
Lighthouse - Project CORE
Best Achievement in Operational Excellence to deliver Business Transformation
Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model
IBM - TLDP (Transformational Leadership Development Program)
Blue Cross Blue Shield of Michigan - BCBSM's BlueFIT
BRP - Deliver manufacturing excellence
Cisco - Travel and Expense Transformation
Cognizant Technology Solutions - CTS - Business Transformation through BPaas solutions in Healthcare
Delane Consulting & Talent Management - Lean Business Agility
Enzen - The UK Power Networks Business Transformation Programme
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - BlueSeller – Cognitive one stop shopping to simplify sellers’ experience
Novolex - Transforming the Novolex Way - Building One Novolex Through Operational Excellence
Wells Fargo - Dynamic Sales Order Form
Cognizant Technology Solutions - CTS - Digital Finance - Order to Cash - Business Transformation
Best Achievement in Operational Excellence to deliver Digital Transformation
HP - Micro services Acceleration Platform
BBAM US LP - Fly Forward/Technical Program Management
Solix Technologies Inc - SOLIXCloud/Solix Technologies Inc
HP - FCO CoE in Finance
BMO Financial Group - BMO Retail Investments Digitization
Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model
Cisco - Cisco's Travel and Expense Transformation
Cognizant Technology Solutions - Digital Transformation in market research and patient support
Duke Energy - Duke Energy becoming the world’s first digital utility
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - The Road to a Cognitive Accounts Receivable
Digitate - Loblaw and Digitate
McDonald's Corporation - McDonald's Digital Acceleration Project
Petronas - Unlocking new ways of working that achieves Operational Excellence
IBM - Blockchain Technology in Enterprise Asset Management- (BEAM)
Best Achievement in Technology Enabled Process Automation (Robotic Process Automation, Machine Learning, Cognitive Learning, Blockchain etc)
Cognizant Technology Solutions - Case Initiation Process
Cognizant Technology Solutions - Smart Email Solution
Bancolombia - Enabling A Digital Workforce In Bancolombia
IBM - AP Program Management Reporting System
IBM - HENRY – Smart Bid Management
IBM - Using Augmented Intelligence to Empower Operations
HP - Sales Quota prediction and deployment using Machine Learning
Mayo Clinic - Mayo Clinic and IBM Watson- Giving Hope to Cancer Patients
Verizon - Verizon Digital Network Assistant (DNA)
Best Achievement of Operational Excellence in Manufacturing
Flex - Flex Milpitas Journey of Innovation through Business Excellence
G-CON Manufacturing, Inc. - G-CON’s Prefabricated Clean Room PODs
LION - LION Operational Excellence
Best Achievement of Operational Excellence in Internet, Education, Media & Technology
Southern New Hampshire University - SNHU D2L Transformation
Southern New Hampshire University - Technology and Transformation
Cisco - Sales Acquisition Integration and Divestitures
Best Achievement of Operational Excellence in Healthcare
Cleveland Clinic - Comprehensive STEMI Protocol/ Cleveland Clinic
NTT DATA - HEURI & HEURI NeuroINSIGHT – Predict and Prescribe in Real-Time
Best Achievement of Operational Excellence in Government
Palm Beach County - Operational Excellence Overhaul
Colorado Department of Transportation - Saves Time and Money Paving the Way to Digital with E-Signatures
Business Achievement of Operational Excellence in Business Products & Services
IBM - Global Rollout - Business Products & Services - Devices
Delane Consulting & Talent Management - Lean Business Agility
Operational Excellence Business Unit President of the Year Award
Bruce Lowthers - President of Banking Solutions - FIS
Zabidi Ahmad - Managing Director and Chief Executive Officer - PETRONAS Penapisan (Terengganu) Sdn. Bhd. (PP(T)SB), a PETRONAS Refinery Complex
Operational Excellence Outstanding Leader of the Year Award
Brian Savoy - Senior Vice President and Chief Transformation & Administrative Officer - Duke Energy
Rick Singh - Orange County Property Appraiser’s Office (OCPA)
Daniel Weaver - VP of Quality Stars, and Risk Adjustment - Gateway Health Plan
Mohd Jamal Haron - Head of Plant - Petronas
The following Platinum Awards cannot be entered for. The winners will be selected by the judges from across a range of categories.
The Platinum Award for Best Achievement in Organizational Operational Excellence
The Platinum Award for Best Achievement in an Operational Excellence Project
The winners for all categories and for The Platinum Awards will be announced at The Business
Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 25th, 2020, 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®
The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday, March 25th, 2020, 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®
The Gala Awards Reception & Program coincides with the Business Transformation & Operational Excellence World Summit, the largest senior-level annual event for the Operational Excellence executives. Click to access the agenda, view the current speakers, and watch the highlights video from last year.
We have two options for you to attend this prestigious Gala Awards Reception & Awards Ceremony.
OPTION 1: Summit Tickets (includes entry to The Gala Awards Reception & Awards Ceremony)
OPTION 2: The Gala Awards Reception & Awards Ceremony ONLY
Click here to learn about the passes
Awards Attire: Formal Evening Wear - Men: Suits, Women: Evening Dresses