Close

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation, Operational Excellence & AI Industry Leaders & Senior-Executives.

Register FAQs Contact Venue

 

Terms & Conditions

Please click here to view our full Terms & Conditions, which include details on payment, cancellation, postponement, substitution, and discounts. (BTOES is owned and operated by Global Media Research Ltd dba Proqis. Further company information below)


Registration & Payment

We only accept online registrations. Payment must be made at the time of registration by credit or debit card.
We accept Visa, Mastercard, American Express, JCB, and Maestro.
If you have questions, please contact us at btoes@proqis.com.
Registrations are not confirmed until full payment has been received.


Available Pass Types

Full Access Pass – 3-Day In-Person Summit & Awards Ticket

Dates: October 6–8, 2026
Your Full Access Pass includes:

  • Entry to all sessions (Headliners, Keynotes, Tracks, Interactive Sessions)

  • Access to the Event Networking App

  • Breakfasts, lunches, refreshments, and networking breaks throughout the summit

  • Pre-Summit Workshops on Tuesday, October 6, including breakfast, breaks, lunch, and the Welcome Gala Reception (5:00 pm)

  • Gala Awards Reception, Dinner & Ceremony on Wednesday, October 7 (6:30 pm) – subject to limited capacity

  • Access to the Exhibitor Hall

Pricing:
Full Price: $3,799 | Early Bird: $1,899 (valid until December 18, 2025)


Awards-Only Ticket – Gala Reception & Ceremony

Date: October 7, 2026 (6:30 pm–9:30 pm)
Includes:

  • Gala Awards Reception & Dinner (6:30–8:00 pm)

  • Awards Ceremony (7:30–8:30 pm)

  • After Party (8:30–9:30 pm)

Tickets:
Awards-Only tickets are purchased separately and are not discounted.
To reserve a table of 10, please purchase 10 tickets in total — either all Awards-Only tickets or a combination of Full Access and Awards-Only tickets.

Finalists:
Award finalists will receive exclusive finalist pricing. The above rates do not apply to finalists.


Early Bird Discount

Our Early Bird price is the lowest available rate. Prices automatically increase after the Early Bird deadline.

  • Full payment must be received before the cut-off to qualify.

  • Discounts cannot be combined with any other offer.
    If you qualify for multiple discounts (e.g., Early Bird and Team), please choose the one that offers the best value.


Team Discounts

We encourage team attendance and offer the following group discounts on the full price:

  • Teams of 5 or more: 30% off (Code: BTOES30)

  • Teams of 10 or more: 50% off (Code: BTOES50)

Register your full team in one booking using each member’s individual email address to ensure smooth check-in.
Discounts cannot be applied retrospectively if some members have already registered.


Applying Discounts

Discounts are only valid at the time of booking and cannot be applied retroactively.
If payment is not made by the discount deadline, your registration will automatically move to the next pricing tier.


Cancellations & Substitutions

BTOES does not provide refunds or credits under any circumstances.
If you cannot attend, you may send a substitute colleague by updating your registration details via the confirmation email or contacting btoes@proqis.com.

Please note:

  • Visa refusals do not qualify for refunds or credits.

  • Visa invitation letters are issued only once full payment has been received.

  • Payment must be received before the event, or entry will be refused.


Event Postponement or Cancellation

If the event is postponed, your registration automatically transfers to the new date.
If you or your substitute cannot attend the rescheduled event, your registration and fee will expire.
If the event is permanently cancelled (not postponed), liability is limited strictly to the registration fee paid.


Programme & Agenda

Speakers, topics, and schedules are subject to change. Updates will be published on the event website and in the event app.
The final agenda is typically released 12–16 weeks before the event.


Travel & Accommodation

Visit btoes.com/venue for venue and accommodation details.
Please wait to book flights until the official hotel is confirmed, as event dates may change based on venue arrangements.
BTOES and Global Media Research Ltd. are not responsible for travel or accommodation costs.


Visas

Delegates are responsible for securing their own travel visas.
Visa invitation letters are issued only after full payment has been received.
We recommend applying for a visa well in advance of the event.


Name Badges

Ensure your name, job title, and company are entered correctly during registration, as this information will appear on your badge.
Badges must be worn at all times during the event for security and access.


Checking In

On arrival, visit the registration desk for check-in and badge collection.
If self-check-in is available, use your QR code in the event app.
Breakfast, lunch, and refreshments are served at designated times throughout the day.


Dress Code

Business attire or business casual is recommended. Most speakers attend in business attire.


Special Requirements

If you have any special needs, disabilities, or dietary requirements, please notify us at btoes@proqis.com when registering, and we will do our best to accommodate you.


Certificates of Attendance

Certificates of attendance are available on request after the event.
To obtain one, please email btoes@proqis.com within 30 days of the conference.


Event App Access

All registered delegates will receive access to the BTOES event app prior to the conference.
The app includes the full agenda, speaker profiles, networking tools, room locations, and your QR code for check-in.
If you do not receive your access email, please contact btoes@proqis.com.


Media & Photography

By attending the event, you consent to being photographed or filmed for promotional purposes.
If you prefer not to appear in event media, please notify a member of the registration team on-site.


Common Registration Questions

Can I share my pass with a colleague on different days?
No. Each registration is for one named individual and cannot be shared or split between multiple people or days.

Can I attend specific days only?
Your Full Access Pass covers all three days. Day passes are not available.

Will session recordings be available after the event?
In-person passes do not include post-event recordings unless otherwise stated. Information will be shared closer to the event if recordings become available.

Can I purchase tickets on-site?
On-site registration is not guaranteed and is subject to capacity. We strongly recommend registering in advance.

Can I attend only the Awards Ceremony?
Yes. The Awards-Only Ticket gives access exclusively to the Gala Awards Reception, Dinner, Ceremony, and After-Party on October 7, 2026, and does not include conference sessions.

Can I book a table for the Awards?
Yes. To reserve a full table of 10, please purchase 10 tickets in total—either all Awards-Only tickets or a mix of Full Access and Awards-Only tickets.

Are Awards tickets discounted?
Awards-Only tickets are not discounted.


Speaking Opportunities

There is no fixed deadline to apply to speak, but sessions fill quickly.
We recommend submitting your speaker request as early as possible.


Company Information

Global Media Research Ltd. (Trading as Proqis)
50 Grosvenor Hill, London W1K 3QT, United Kingdom
Registered in England & Wales, Company No. 08771005
Registered Office: 145–157 St John Street, London EC1V 4PW, United Kingdom
Email: cs@proqis.com 


Data Protection

Your personal data is processed in accordance with the UK Data Protection Act.
Your information may be shared with carefully selected partners offering products or services relevant to your professional interests.