About

The BTOES Inaugural Summit Highlights Video - Four Seasons Resort Orlando

The best moments of the Inaugural Business Transformation & Operational Excellence World Summit & Industry Awards—the defining leadership-level event for Operational Excellence and Business Transformation!

This first-of-its-kind summit set the stage for a new global ecosystem where industry leaders came together to shape the future.

It brought together the most innovative thinkers and practitioners across healthcare, financial services, technology, energy, manufacturing, media, and beyond—creating a powerful environment to engage, network, benchmark, and address the most critical challenges and trends in Operational Excellence, Lean, Six Sigma, and Agile, and their impact on Business Transformation, Innovation, Customer Experience, Agility, Strategy Execution, Value Creation, and Cultural & Leadership Transformation.

Keynotes and sessions featured world-class leaders from organizations including:
NASA, Walmart, Toyota, Google, BMW, Wells Fargo, Verizon, Cardinal Health, Intel, eBay, Coca-Cola, LEGO, Morningstar, MassMutual, Rolls Royce, Kaiser Permanente, Jabil, Ingram Micro, Goodyear, Turner Broadcasting, AstraZeneca, Fidelity, Guardian Life, Ricoh, O.C. Tanner, Johnson Controls, Black & Veatch, Sanofi, USAA, Bridgewater Associates, NCH Healthcare, Bristol-Myers Squibb, and many more.

The BTOES 2019 Highlights Video - Expanded to 8 Tracks - Loews Portofino Orlando

The best moments of the Business Transformation & Operational Excellence World Summit & Industry Awards 2019—the world’s leading leadership-level event in Operational Excellence and Business Transformation!

BTOES 2019 cemented its reputation as the defining industry gathering, where global leaders came together to co-create the future. This year saw the summit expand to 8 full parallel tracks, offering unprecedented depth and breadth across the transformation agenda.

The event united the most senior executives and practitioners across industries—healthcare, financial services, technology, government, energy, insurance, and manufacturing—into a powerful ecosystem of learning, benchmarking, and collaboration. The focus was on the critical challenges and emerging opportunities across culture transformation, leadership, strategy execution, customer experience, agility, innovation, and digital disruption.

Tracks included:

Culture Transformation Summit – embedding cultural and behavioral change as the foundation for sustainable excellence.
Leadership Summit – equipping senior leaders with the mindset and tools to lead transformation in the digital age.
Operational Excellence Summit – scaling OpEx programs for measurable impact and value creation.
Business Transformation Summit – end-to-end transformation strategies to future-proof organizations.
Agility Summit – building enterprise-level agility and resilience in rapidly shifting markets.
Healthcare Summit – advancing patient outcomes and organizational performance through excellence.
Manufacturing Summit – reshaping global production with digital, lean, and agile capabilities.
TechXLive Summit – applying disruptive technology, RPA, automation, AI, and process mining to drive transformation.

Keynotes and sessions featured world-class leaders from organizations including:
Google, Facebook, Walt Disney World® Resort, JP Morgan Chase, Mayo Clinic, Siemens, Cisco, FedEx, Bank of America, Morningstar, Fannie Mae, Caesars Entertainment, Intel, Mastercard, Verizon, Goodyear, Farmers Insurance, NHS, Salesforce, International Paper, Aflac, U.S. Postal Service, Whirlpool, HCA, BD, and many more.

The 2019 program was enhanced with immersive pre-summit workshops, hands-on innovation labs, exclusive roundtable discussions, and private leadership forums, all designed to equip delegates with practical solutions and proven frameworks. The Business Transformation & Operational Excellence Awards Gala celebrated the year’s most outstanding success stories, while post-summit site tours—including behind-the-scenes insights at Walt Disney World® Resort and the Florida Hospital Innovation Lab—gave delegates a rare chance to see transformation in action.

BTOES 2019 was not just a summit—it was the epicenter of global excellence and transformation.

The BTOES Summit Highlights Video - Renaissance Orlando at SeaWorld®

The best moments of the Business Transformation & Operational Excellence World Summit & Industry Awards, the largest-scale leadership level event in Operational Excellence!

This event defines the ecosystem and is where the industry leaders gather to create the future.

It brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends within Operational Excellence, Lean, Six Sigma and Agile and its application & impact on Business Transformation, Innovation Execution, Agility, Customer Experience, Value Creation, Strategy and the very important challenges surrounding Leadership & Cultural Transformation.

BTOES Keynotes have included: The White House Office of the President, Amazon, Disney, Google, Facebook, Ikea, Goodyear, Siemens, Nokia, Verizon, General Motors, Intel, Johnson Controls, GE, Lego, AstraZeneca, MassMutual, Wells Fargo, Morningstar and many more...

The Awards Program Highlights Video

The Business Transformation & Operational Excellence Awards were established to showcase globally the most outstanding Business Transformation & Operational Excellence achievements.

The focus of this elite awards program is to demonstrate to the global business community the real results organizations achieve through the successful implementation of Digital Transformation & Operational Excellence.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Digital Transformation or Operational Excellence programs to deliver outstanding business results.

Business Transformation & Operational Excellence Industry Awards

Celebrating Outstanding Organizational Achievements

LEARN MORE

The Sponsor & Exhibitor Experience Highlights Video

Engage with the industry’s largest senior-management audience.

The Business Transformation & Operational Excellence World Summit & Industry Awards, is the premier senior-management event in Operational Excellence!

BTOES defines the ecosystem and is where the industry leaders gather to create the future.

It brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends. Uniquely designed, to drive the best attendees, deliver exceptional content, and be the most engaging event in the industry.

Accessing real dealmakers, our events will place you where the deals are and deliver a large number of meaningful conversations and commercial connections.

In short, generate a high number of highly relevant leads; the right people, in the right companies, who are looking to accelerate their buying cycles. Be recognised by your customers and prospects as an industry thought and innovation leader.

Pedigree

The Business Transformation & Operational Excellence World Summit & Industry Awards is the industry's largest senior-level event that is driven by the huge industry demand for a large-scale, cross-industry, future-focused operational excellence event that is energizing, inspiring, and engaging.

This event is an entirely fresh experience that defines the ecosystem and is where the industry leaders gather to create the future.

Who Will Be Attending

CEOs, COOs CIOs, CFOs, Chief Learning Officer, Chief Excellence Officers
Heads of / SVP & VP Global Operations, Global Operational Excellence Leader
Heads of Innovation Deployment / Innovation Execution / Value Creation
Heads of / VP of Business Transformation
Heads or / VP of Business Excellence.
Heads of Business Process Excellence / Process Excellence / Process Engineering
Heads of Global Directors of Operational Excellence / Continuous Improvement
Heads of Customer Experience
Heads of Global Business Improvement
Heads of Strategy Execution
Heads of Change Management
VPs of Global Operational Excellence, Global Continuous Improvement, Process Analysis, Enterprise Risk Management, Global Production & Logistics, Lean & Six Sigma, Operational Excellence & Productivity, Business Process Management.
Business Process Management Champions
Lean Six Sigma Deployment Leaders / Champions / Lean Six Sigma Master Black Belts
Directors of Operations, Process Re-Engineering, Productivity, Supply Chain, BPM, Lean Six Sigma, Process Improvement, Continuous Improvement, Business Excellence, Business Reengineering, Operational Performance Solutions, Performance Excellence, Operational Excellence, Process Analysis, Transactional Services, Production, Manufacturing Excellence, Strategy, Innovation, Software Process, Business Transformation, Plant, Productivity, Software Process Improvement
Heads of / Director of Clinical Excellence, Head of Patient Safety, VP of Clinical Outcomes, Clinical Department Head
Managers / Lean Six Sigma Black Belts / Green Belts
Leading Consultants, Solution Providers & Vendors.
Press, Media, Think Tanks

From the following Industry Sectors

Manufacturing
Healthcare & Medical Devices
Automotive & Transportation
Banking, Capital Markets & Insurance
Consumer Products & Retail
Pharmaceuticals & Life Sciences
Government, Armed Forces & Public Sector
Mining & Metals
Oil & Gas
Power & Utilities
Real Estate, Hospitality & Construction
Technology
Telecommunications

A Very Senior Audience

KEY ATTENDEE TITLES INCLUDE: Global Heads, Heads of, EVPs, SVPs, VPs of Business Excellence, Business Transformation, Innovation Excellence, Productivity, Operational Excellence, Lean, Six Sigma, Continuous Improvement, Strategy, Cultural Transformation, Change Management, Customer Experience, Lean Enterprise, Capability Excellence, Process Optimization & Process Management.

Industry Breakdown

A truly cross-industry benchmarking event.

Attendees GEO Demongraphic

Enterprise Size (Employees)

Enterprise Size (Revenue $)

Why is BTOES the “must attend” event for senior Excellence and Transformation Strategists?

Hear from the best selection of senior level Operational Excellence and Business Transformation Leaders from the world’s biggest, most advanced companies
Gain insights from the fastest growing, most agile, most innovative organisations into how they are achieving unprecedented levels of excellence
Benchmark against the best in class across all major industries
Get to grips with the evolving role of Operational Excellence as part of a strategic tool kit for managing change
Uncover cutting edge solutions, forge winning partnerships and grow your network
More discussion sessions, networking opportunities and interactivity

What makes the event truly unique?

The ONLY event to meaningfully address strategic BT and OE challenges in the context of the bigger picture trends and global industry movements transforming the way we do business
The ONLY event to actually act on your feedback - More networking, more interaction, more case studies
The ONLY event to build its agenda through 6 months of painstaking primary research with select innovative industry leading practitioners, ensuring our content is weighted precisely to the most pressing industry challenges and future trends
Unrivalled levels of speaker content scrutiny to deliver the best content of any event in this space and put our foot down on NO SALES PITCHES
The event with the best spread of industry expertise, allowing you to learn from parallel sector expertise and benchmark with the best in class
The ONLY end-to-end Business Transformation & Operational Excellence event on the market bringing the whole value stream and ecosystem together to look at Innovation, Strategy, CX, Culture, Leadership & Agility to achieve top line growth.

The future of Operational Excellence is Speed & Impact.

Rethinking operations end to end, incorporating digitalization activities along the whole value chain
Adapt and embrace new technologies and the new business models
Gain insights into Cultural Transformation and creating a culture of Operational Excellence and Innovation. Implementing effective Change Management programs. Driving Corporate Culture Change and How to build and transform Organizational Culture
Leadership Understanding, Buy-In, Support and Sponsorship from ALL Leaders which is critical. Operational Excellence needs commitment, resources and cannot be optional.
Learn how to sustain a Continuous Improvement Culture (Key to this is Leadership Buy-In)
Discover how to develop an Enterprise-Wide Operational Excellence Strategy
Gain Insights into End-to-end business transformation, with all departments’ processes working in unison at scale to aligned goals and priorities.
Keeping up with new technologies, relative value relevance, and the creation of new opportunities. AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.
See Examples of Integrating New Advanced Technologies
Gain Insights into acquiring and managing start-ups
Exchange Ideas on Changing Customer Demands & Channels
Learn how OpEx is building New Competitive Advantages.
Integrating CI methodologies personalized to the organization.
Ensuring initiatives are aligned with Key Strategic Priorities, across the organization.
Failure to innovate fast enough.
Building a culture of innovation & agile mindset.
Discuss the Changing Workforce, Millennial Generation, Freelance Culture.
Understand Customer Experience Excellence in a less high touch environment.
Learn how progressive executives in organizations across all key industries are rethinking, reshaping and adjusting the role of continuous improvement to prepare for this rapidly changing future. To transform businesses, achieve top line growth, and gain a competitive advantage. Harness the lessons from industry leaders on how to successfully embed and weave OpEx & continuous improvement into the DNA of your business culture.
Discover how Operational Excellence is now enabling end-to-end business transformation, enabling organizations to stay through innovation, strategy execution, and being more operationally agile.
Learn how to transform your Operational Excellence team to think strategically, using Operational Excellence to fuel, execute and manage value creation projects.
Learn the skills to implement, and sustain a culture of Operational Excellence within your organization to help your organization sustainably embrace and embed Operational Excellence at every level.
Gain insights into how smart organizations are increasing their competitive advantage today and in the future by transforming their business end to end, function by function and process by process.
Learn how successful teams are applying OpEx at the strategy, value creation and customer experience level.
No other event covers in such depth, all the challenges and applications of Operational Excellence to reshape the organization to prepare for the future and drive growth in the ever-evolving landscape
No other event has a dedicated track on cultural transformations or strategy execution or covers in detail, better management systems, leadership thinking, & change management to move and engrain operational excellence at the strategy level, and making it sustainable and system-wide.
This event is packed with progressive leaders, who will show you that when Operational Excellence is applied effectively, it will help your organization hit far harder, and move far faster than the competition, propelling top-line growth.

The BTOES vision is for Operational Excellence to be viewed as a strategic weapon every CEO relishes.

Why should you attend BTOES?

ENGAGE with Global Continuous Improvement Leaders viewing traditional Operational Excellence Culture with an eye to the future, solving real life OpEx challenges, through Roundtable discussions, panel sessions, and workshops designed to give you more direct contact with the speaker.
DISCOVER how to align your traditional Operational Excellence methodologies with Digital Transformation and Business Innovation through our dedicated tracks.
EXPERIENCE others’ Operational Excellence successes and failures, when industry leaders present real-life case studies on how they achieved their goals.
RECEIVE real, practical guidance on utilizing Operational Excellence to create top line growth, with a holistic view from Strategy to Execution and Implementation of RPA and CI
GAIN the skills and perspective necessary to fully encourage leadership understanding and buy-in for your Operational Excellence team, with our dedicated Leadership track sessions including proven techniques to guarantee buy-in.
LEARN how to transform your Operational Excellence team to think strategically, using Operational Excellence to fuel, execute and manage value creation projects.
TAKE HOME the skills to implement, and sustain a culture of Operational Excellence within your organization, to help your organization sustainably embrace and embed Operational Excellence at every level.

The Most Engaging Event

This event has been designed to provide create more meaningful conversations and commercial connections.

More lavish gala receptions and an award dinner after party (bubbly anyone?).

More boardroom meetings, roundtable sessions, and interactive presentation formats.

More informal networking opportunities and breaks due to shorter presentation formats

More upscale food service, Hot Full Service Breakfasts, Delicious Mid-Morning and Mid-Afternoon Breaks, Sit Down Full Service Plated Lunches (Filet Mignon anyone), and don’t forget the Awards Dinner on March 20, 2019.

More social activities to relax and unwind with your industry friends, wine tastings, fun tours, dinners, golf events.

More exclusive VIP events.

Networking App - Best in class, easy to use, networking tool to arrange meetings, both prior, during and post-event.

What's Different about BTOES and other events?

This event is created through extensive primary research with leadership-level executives in the key industry segments across the entire eco-system, to identify the key future trends, the need-to-know pressing challenges where are strong pressures to get things done, and the industry thought leaders that have addressed these issues.

Through our extensive research analysis, we identify the key themes, and the respective topics are then carefully weighted based on what the majority on the industry needs to solve, that has the biggest impact on the top-line and bottom line. You won’t find these precise considerations in any other agenda.

Our agenda creation comes first, so we know the event agenda is aligned with the need-to-know industries themes that have the biggest impact on our target audience.

Not only will you hear exceptional, how-to content, delivered by the industries top leaders, innovators, legends and key players, you are also coming to an event that is designed to be the most engaging event in the industry, creating more opportunities for meaningful conversations with your peers, and forging even greater relationships with your industry friends.

6 Reasons to join us in Orlando

The only Business Transformation & Operational Excellence event that looks at the End to End Transformation to achieve business excellence.
60+ fresh, cutting-edge speakers that are not on any other agenda, and many that have never spoken before, sharing their case studies for the first time.
Get the chance to directly engage with these Global Continuous Improvement Leaders viewing traditional Operational Excellence Culture with an eye to the future, solving real life OpEx challenges, through Roundtable discussions, panel sessions, dinners, and workshops.
Network with your operational excellence and business transformation peers facing the same challenges as you are throughout their journey. Bring back new contacts and new ideas to apply in your company.
Look for new business solutions when you choose to – with a guarantee of no sales pitches in the agenda, attending solution providers will let you come to them, ensuring you spend your time focusing on adding real value for your own organization. Our technology test drive lets you experience new tech and software solutions in a fun and engaging way, without feeling cornered for a sale.
Go back to your office with new, practical, customized ideas from leading experts, innovative disruptors, industry leaders, technology providers and credible consultants.

BTOES Just Got Better

4 action packed days.
All Day Food and Beverage - With incredible hot breakfasts, upscale steak lunches, and beautifully themes breaks, and receptions.

30 Minute Gaps Between Session
12 Dedicated 1-2-1 Meetings Sessions

All Day Keynotes in 3 parallell tracks - People, Process & Technology

A Luxurious Hotel, see http://btoes.com/venue

The Awards Program is now more lavish with a world famous band, and Food and Beverage served throughout the program. Please visit the awards website to access the full details.
Senior Leaders Private Forum. Please visit https://opexpf.com/

Any Questions?

For info regarding Delegate Registrations please email cs@proqis.com (we will respond same day)

For Sponsorship, please email spex@proqis.com.

For Speaking, please email speaking@proqis.com.

For Partnerships please email media@proqis.com.

For Event Management please email: btoes@proqis.com.

Alternatively, drop us a message in the chat box on the bottom right of the site, and we will get back to you ASAP.

Testimonials

I have found the summit to be among the best I've attended in my 30+ years. The speakers are professional; the presentations are informative and no sales attempts as I've seen in other settings.

VP Performance Process Improvement, Universal Health Services, VP Performance Process Improvement , Universal Health Services

The Summit and Industry Awards was outstanding. It was my pleasure both to participate and attend. I compliment both Brian and you and, of course, Vijay, on what can only be classified as a first class event. The pleasure in meeting you was mine and I look forward to future interaction.

Strategic Planning & CPI Director, US Army Military District of Washington and Joint Force Headquarters-National Capital Region, Strategic Planning & Continuous Process Improvement Director, US Army Military District of Washington and Joint Force Headquarters-National Capital Region

A tremendously informative and useful event. Unlike most summits that focus on presentations, this event informed, stimulated and provided insights that participants could use when they returned to their organization

Director, Army Distributed Learning, US Army, Director, Army Distributed Learning, US Army

The opportunity to network, hear practical implementation examples, see vendor updates and take away new ideas is just outstanding. Thank you!

R. Cummings, Manager, SW Process Improvement, RIM, Manager, SW Process Improvement, RIM

Another great year! You have great people with Claire and Flora and others. I always enjoy your events

Jerry Calvert, SVP, SunTrust Banks, Inc., SVP, SunTrust Banks, Inc.

It was very nice to finally meet you at the conference in Orlando. I really enjoyed everything. Congratulations on such wonderful work.

Jennifer Boggs, Co-ordination Officer, United Nations, Co-ordination Officer, United Nations

I was very impressed with the representation at the conference and at the awards ceremony. Always striving for excellence!

Jeff Porada, Vice President, Operational Quality & Training, Wyndham Vacation Ownership , Vice President, Operational Quality & Training, Wyndham Vacation Ownership

I was impressed at the diversity of industries that were represented at the conference. From technology to steel, to pharmaceuticals, there were a wide variety of companies who are really interested in learning best practices and sharing them with others.

Allen Crane, Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc. , Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc.

The range of companies and industries that were represented resulted in superb exchange of ideas

Harvey S. Gold, Lead Master Black Belt, CR&D, DuPont, Lead Master Black Belt, CR&D, DuPont

As a new deployment leader, I attended three conferences last year, and yours was by far the best! I found the sessions to be varied and informative, and they were supplemented by opportunities to mingle with other participants and industry specialists. I look forward to making your an annual event!

Linda Bowyer, VP Service Quality, TD Canada Trust, VP Service Quality, TD Canada Trust

Excellent insights…excellent thoughts. The speakers shared inspirational stories and helpful lessons learned

Andrew Parris, Altas Program Improvement, Lockheed Martin, Altas Program Improvement, Lockheed Martin

This was a great opportunity to see first hand how other companies approach building quality into the design process. I have taken away numerous new ideas that I will incorporate into our model

Leslie Behnke, VP Six Sigma Business Excellence, Cigna Corporation, VP Six Sigma Business Excellence, Cigna Corporation

Leadership, Energetic, Engaging, Wonderful Presentations

Donald Walker, Senior Vice President, Mckesson Corporation , Senior Vice President, Mckesson Corporation

The speakers were all excellent

Melinda Hester, Project Leader, United Space Alliance, Project Leader, United Space Alliance

The summit was outstanding -- great networking and process improvement sharing!

Wayne R. Potter, Electrical Value Stream Leader Process Excellence, Northrop Grumman Corporation, Electrical Value Stream Leader Process Excellence, Northrop Grumman Corporation

Very good! Excellent topics, pertinent to todays circumstances

Brad Banachowicz, Driector Quality & O p Ex, Harley Davidson, Driector Quality & O p Ex, Harley Davidson

Excellent Balance of superb speakers, best vendors and relevant, practical topics. Must attend this event.

Dave Harry, LSS Champion, Northrop Grumman, LSS Champion, Northrop Grumman

A Summit very well organized where the aim of the program is the content and the real research of best Practices. It was a hard job as an Awards Judge due to the real top level of competitors and their great results.

Head of Quality, Ferrari Racing, Head of Quality, Ferrari Racing

I have found the congresss to be among the best I've attended in my 30+ years. The speakers are professional; the presentations are informative and no sales attempts as I've seen in other settings.

VP Performance/Process Improvement at Universal Health Services, VP Performance/Process Improvement , Universal Health Services

These congresss are simply the best, and there really are no others even close. I have attended almost every year. The speakers are top shelf, there is great opportunity to make new contacts, and the event organization is wonderful.

VP, Quality at Saint Vincent Health System, VP, Quality , Saint Vincent Health System

You provide the most in-depth conferences that I have ever been to.

VP - IP Capture Quality, US Bank, VP - IP Capture Quality, US Bank

Pre-summit workshops were very practical, tool-based, and I will certainly leverage. The summit had powerful key note speakers, experienced practitioners sharing their learnings and best practices. The awards ceremony event and dinner was very well done - pace was good, dinner was lovely, atmosphere was celebratory. Evening drinks events where we could spend more time networking. I was not able to stay for the post-summit workshops although I heard good things from 2 who did stay behind. As a speaker I also found the experience to be very rewarding. Your team was very organized from requesting the bio, updating the website, keeping me apprised via emails, etc. Thank you for the experience. I hope you will continue to reach out to us for other events.

Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance | RBC Royal Bank, Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance , RBC Royal Bank

Thank you for all the hard work you did to make it a success.

Director of Lean Six Sigma, Department of Defense , Director of Lean Six Sigma, Department of Defense

The BTOES event exceeded expectations - so many impactful takeaways to bring back to my organization.

Todd van Houten, Senior Director of Strategy & Innovation, Cintas, Senior Director of Strategy & Innovation, Cintas

Diverse, excellent agenda of topics delivered by actual practitioners of Lean Sigma. Good representation of multiple healthcare organization models.

Bob Hody, MBB, Lean Kaizen Leader, Johns Hopkins Medicine, MBB, Lean Kaizen Leader, Johns Hopkins Medicine

Your conference is a winner and I like being a part of it.

Lee Campbell, Continuous Process Improvement Director, US Army Military District of Washington , US Army Military District of Washington , US Army Military District of Washington

This was my first time attending BTOES. This conference proved to be an excellent conference for making connections and exchanging ideas. The content overall was high-quality.

Tami Beheler, Sr Director End-to-End Process Effectiveness VEO, Eli Lilly and Company , Sr Director End-to-End Process Effectiveness VEO, Eli Lilly and Company

"This event was filled with prominent leaders and thought provoking solutions to some of the most common challenges we face in transforming our organizations! I learned a lot from this summit"

Michael Schank, Founder and Managing Director, Process Inventory Advisors, Founder and Managing Director, Process Inventory Advisors

The BTOES was an insightful and fruitful experience. As a first-timer I took away so much more than I was expecting. The speakers were all seasoned professionals, the opportunity to network was enriching. Overall this summit was great and I look forward to future summits.

Madalena Valiante, Manager, Operational Excellence, Laurentide Controls, Manager, Operational Excellence, Laurentide Controls

BTOES is the one conference I look forward to attending each year. It provides an opportunity to connect with other professionals focusing on transformation efforts and is system agnostic. The topics and the speakers bring a wealth of information on methodologies and current trends that provide a bit more inspiration when bringing back the lessons to my team. I appreciate the openness and spirit of sharing, and look forward to attending next year.

Sandra Lechiaro, Sr. Communications and Change Management Specialist, MIT Lincoln Laboratory , Sr. Communications and Change Management Specialist, MIT Lincoln Laboratory

BTOES provided us with the ability to learn from and network with key leaders across industries and geek out on operational excellence.

Jordan Thurston, SVP, Global Head of Regulatory Profile Management & Performance Analytics, Citi, SVP, Global Head of Regulatory Profile Management & Performance Analytics, Citi

BTOES attracts interesting attendees on an executive level, open for an active information exchange. It offers useful practical case presentations. The event is a great opportunity to learn about successful approaches to improvement, transformation and digitalization initiatives, stressing the alignment of people, process and technology.

Dr Mathias Kirchmer, Managing Director, Scheer Americas LLC, Managing Director, Scheer Americas LLC

Great educational content and well organized.

Jayson Veldhoen, Director - Continuous Improvement, Graham Construction, Director - Continuous Improvement, Graham Construction

The 1-2-1 meetings were really useful and were the star of the show for us.

Ron Greisch, Vice President of Sales, Hyperdrive, Vice President of Sales , Hyperdrive

I found BTOES to be a valuable experience. The summit featured presentations from industry practitioners that were insightful and informative with case studies and materials that should help anyone on their journey towards transformation and operational excellence.

Ken Fredman, VP, Head of Editorial, Design and Publishing, S&P Global , VP, Head of Editorial, Design and Publishing, S&P Global

BTOES was a great learning and networking experience. I met many likeminded people from many different industries. What I learned I plan to bring back to apply to focus on continuous improvement.

Brad Marrow, Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer, Helmerich & Payne , Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer, Helmerich & Payne

It was a good space for us to pause and reflect on the work that do we and hear about work other compaies have done.

Connie Park, Senior Manager, Process Innovation, Asurion, Senior Manager, Process Innovation, Asurion

BTOES is the premier event for business transformation professionals to learn and connect with their peers.

Thomas Bertels, Chief Executive Officer, Purpose Works, Chief Executive Officer, Purpose Works

I was nervous about what value I would receive for my time and if the diverse industries in attendance could provide me with actionable insights for my own. The summit exceeded my expectations, showing variations of the same structure used regardless of industry and how it can be adapted to each unique business for measurable gains. It provided me with tools and instilled me with a newfound energy and drive as I return to my organization, ready for change.

Missy Parrett, Senior Manager Operations Process Improvement, Blain Supply, Senior Manager Operations Process Improvement, Blain Supply

I thoroughly enjoyed the BTOES summit, which was an enlightening and enriching experience. The blend of expert speakers, in-depth discussions, and networking opportunities was exceptional. Winning three awards at the ceremony was a proud moment for our team, highlighting our commitment to excellence in our field. The event's focus on operational excellence and the insights into the importance of human-centered approaches in our strategies were particularly impactful. I look forward to participating in future events and continuing to engage with this vibrant community.

Figen Gozener, Program Manager, Turkcell, Program Manager, Turkcell

The BTOES is a fantastic organization that focuses on operational excellence but more important is its ability to connect senior executives and others by sharing knowledge. I greatly recommend any operational excellence professional to attend and learn!

Janice Pepin, Knowledge Transfer Manager, University of British Columbia, Knowledge Transfer Manager, University of British Columbia

Vijay, Brian, and team pulled off another great event that advanced the OPEX/Business Transformation community to the next level. I appreciate their attention to detail and genuine desire to create value for each sponsor, speaker and attendee.

Robert Stewart, Chief Executive Officer, OpusWorks, Chief Executive Officer, OpusWorks

The summit was well organized, and everything was on time. The workshops were most beneficial to me because they provided me with a deeper understanding. I also enjoyed the networking. It was great to have like thinkers together to share knowledge and provide support with the obstacles we each are facing in our roles. The awards evening was great!

Carol Wilson, EVP Operational Excellence and Performance Management, Pentucket Bank, EVP Operational Excellence and Performance Management, Pentucket Bank

BTOES brings together great minds and great content appropriate for transformation professionals in all industries. Excellent conference.

Jennifer Van Scoter, AVP, Strategy & Business Effectiveness, Travelers Insurance, AVP, Strategy & Business Effectiveness, Travelers Insurance

The Business Transformation & Operational Excellence Summit & Industry Awards provided us with new ideas to take home and validation of the hard work ongoing at our company.

Jonathan Barr, Digital Transformation Lead, Henderson Group, Digital Transformation Lead, Henderson Group

I was impressed with the breadth and depth of both the participants and the speakers at the event. I had the opportunity to learn about a lot of fascinating projects occurring across multiple industries.

Elizabeth (Betsy) Kvedar, Senior Learning Content Development, IBM, Senior Learning Content Development, IBM

Really enjoyed the Wednesday workshops, the setups and execution.

Joseph Boulanger, R&D Business Office Excellence Lead, Sanofi, R&D Business Office Excellence Lead, Sanofi