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Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Date

- December 2021

Where

Orlando
Renaissance Orlando at SeaWorld®

About

The BTOES Summit Highlights Video

The best moments of the Business Transformation & Operational Excellence World Summit & Industry Awards, the largest-scale leadership level event in Operational Excellence!

This event defines the ecosystem and is where the industry leaders gather to create the future. 

It brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends within Operational Excellence, Lean, Six Sigma and Agile and its application & impact on Business Transformation, Innovation Execution, Agility, Customer Experience, Value Creation, Strategy and the very important challenges surrounding Leadership & Cultural Transformation. 

BTOES Keynotes have included: The White House Office of the President, Amazon, Disney, Google, Facebook, Ikea, Goodyear, Siemens, Nokia, Verizon, General Motors, Intel, Johnson Controls, GE, Lego, AstraZeneca,  MassMutual, Wells Fargo, Morningstar and many more...

BTOES 2019 CEO Introduces Conference Key Themes

Vijay Bajaj, Founder & CEO, BTOES, introduces some of the key themes covered by BTOES 2019, a conference that represents the shifting landscape of Operational Excellence & End-to-End Business Transformation.

Such as

  • Cultural Transformation: The key to making deep-rooted process changes required to take advantage of digitization, automation and advanced technologies.

  • Leadership Buy-In: Critical to ensuring the resources are in place to execute sustainable Operational Excellence projects

  • End-to-end Business Transformation: If process re-engineering is not end-to-end, it will always be sub-optimal. Disparate continuous improvement efforts do not provide meaningful impact.

  • The Willingness To Embrace New Technologies: Organizations to evaluate current employees for digital knowledge and a more flexible, rapid decision-making, agile mindset.

  • Customer Delight. - Businesses need to ensure all their policies and procedures are focused on a seamless customer experience, reviewing their whole organization including their traditional sales and marketing departments to ensure they are re-engineered to focus on delight.

 

The Awards Program Highlights Video

The Digital Transformation & Operational Excellence Awards (formerly the Business Transformation & Operational Excellence Awards) were established to showcase globally the most outstanding Business Transformation & Operational Excellence achievements.  

The focus of this elite awards program is to demonstrate to the global business community the real results organizations achieve through the successful implementation of Digital Transformation & Operational Excellence.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit and the co-located Digital Transformation & Innovation World Summit.

The Digital Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Digital Transformation or Operational Excellence programs to deliver outstanding business results.

Digital Transformation & Operational Excellence Industry Awards 2021

Celebrating Outstanding Organizational Achievements

LEARN MORE

The Sponsor & Exhibitor Experience Highlights Video

Engage with the industry’s largest senior-management audience.

The Business Transformation & Operational Excellence World Summit & Industry Awards, is the premier senior-management event in Operational Excellence!

BTOES defines the ecosystem and is where the industry leaders gather to create the future.

It brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends. Uniquely designed, to drive the best attendees, deliver exceptional content, and be the most engaging event in the industry. 

Accessing real dealmakers, our events will place you where the deals are and deliver a large number of meaningful conversations and commercial connections. 

In short, generate a high number of highly relevant leads; the right people, in the right companies, who are looking to accelerate their buying cycles.  Be recognised by your customers and prospects as an industry thought and innovation leader.

Pedigree

The Business Transformation & Operational Excellence World Summit & Industry Awards is the industry's largest senior-level event that is driven by the huge industry demand for a large-scale, cross-industry, future-focused operational excellence event that is energizing, inspiring, and engaging.

This event is an entirely fresh experience that defines the ecosystem and is where the industry leaders gather to create the future. 

It brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends within Operational Excellence, Lean, Six Sigma and Agile and its application & impact on Business Transformation, Innovation Execution, Agility, Customer Experience, Value Creation, Strategy and the very important challenges surrounding Leadership & Cultural Transformation. 

BTOES Just Got Better

  • All Day Topic & Industry Roundtable Sessions

  • All Day Food and Beverage - With incredible hot breakfasts, upscale steak lunches, and beautifully themes breaks, and receptions.

  • 30 Minute Gaps Between Session

  • All Day Keynotes from Facebook, Apple, Google, Amazon, Uber, JPM Chase, Toyota

  • 30 Minute Break Out Sessions from 20 minutes

  • Double the size with 9 Parallel Tracks.

  • The Awards Program is now more lavish with a world famous band, and Food and Beverage served throughout the program. Please visit the awards website to access the full details.

Who Will Be Attending

  • CEOs, COOs CIOs, CFOs, Chief Learning Officer, Chief Excellence Officers
  • Heads of / SVP & VP Global Operations, Global Operational Excellence Leader
  • Heads of Innovation Deployment / Innovation Execution / Value Creation
  • Heads of  / VP of Business Transformation
  • Heads or / VP of Business Excellence. 
  • Heads of Business Process Excellence / Process Excellence / Process Engineering
  • Heads of Global Directors of Operational Excellence / Continuous Improvement
  • Heads of Customer Experience
  • Heads of Global Business Improvement
  • Heads of Strategy Execution
  • Heads of Change Management
  • VPs of Global Operational Excellence, Global Continuous Improvement, Process Analysis, Enterprise Risk Management, Global Production & Logistics, Lean & Six Sigma, Operational Excellence & Productivity, Business Process Management.
  • Business Process Management Champions
  • Lean Six Sigma Deployment Leaders / Champions / Lean Six Sigma Master Black Belts
  • Directors of Operations, Process Re-Engineering, Productivity, Supply Chain, BPM, Lean Six Sigma, Process Improvement, Continuous Improvement, Business Excellence, Business Reengineering, Operational Performance Solutions, Performance Excellence, Operational Excellence, Process Analysis, Transactional Services, Production, Manufacturing Excellence, Strategy, Innovation, Software Process, Business Transformation, Plant, Productivity, Software Process Improvement
  • Heads of / Director of Clinical Excellence, Head of Patient Safety, VP of Clinical Outcomes, Clinical Department Head
  • Managers / Lean Six Sigma Black Belts / Green Belts
  • Leading Consultants, Solution Providers & Vendors.
  • Press, Media, Think Tanks

From the following Industry Sectors

  • Manufacturing
  • Healthcare & Medical Devices
  • Automotive & Transportation
  • Banking, Capital Markets & Insurance
  • Consumer Products & Retail
  • Pharmaceuticals & Life Sciences
  • Government, Armed Forces & Public Sector
  • Mining & Metals
  • Oil & Gas
  • Power & Utilities
  • Real Estate, Hospitality & Construction
  • Technology
  • Telecommunications

A Very Senior Audience

KEY ATTENDEE TITLES INCLUDE: Global Heads, Heads of, EVPs, SVPs, VPs of Business Excellence, Business Transformation, Innovation Excellence, Productivity, Operational Excellence, Lean, Six Sigma, Continuous Improvement, Strategy, Cultural Transformation, Change Management, Customer Experience, Lean Enterprise, Capability Excellence, Process Optimization & Process Management. 

Industry Breakdown

A truly cross-industry benchmarking event. 

Attendees GEO Demongraphic

Enterprise Size (Employees)

Enterprise Size (Revenue $)

Why is BTOES the “must attend” event for senior Excellence and Transformation Strategists?

  • Hear from the best selection of senior level Operational Excellence and Business Transformation Leaders from the world’s biggest, most advanced companies 

  • Gain insights from the fastest growing, most agile, most innovative organisations into how they are achieving unprecedented levels of excellence

  • Benchmark against the best in class across all major industries 

  • Get to grips with the evolving role of Operational Excellence as part of a strategic tool kit for managing change

  • Uncover cutting edge solutions, forge winning partnerships and grow your network

  • More discussion sessions, networking opportunities and interactivity

 

What makes the event truly unique?

 

  • The ONLY event to meaningfully address strategic BT and OE challenges in the context of the bigger picture trends and global industry movements transforming the way we do business

  • The ONLY event to actually act on your feedback - More networking, more interaction, more case studies

  • The ONLY event to build its agenda through 6 months of painstaking primary research with select innovative industry leading practitioners, ensuring our content is weighted precisely to the most pressing industry challenges and future trends

  • Unrivalled levels of speaker content scrutiny to deliver the best content of any event in this space and put our foot down on NO SALES PITCHES

  • The event with the best spread of industry expertise, allowing you to learn from parallel sector expertise and benchmark with the best in class

  • The ONLY end-to-end Business Transformation & Operational Excellence event on the market bringing the whole value stream and ecosystem together to look at Innovation, Strategy, CX, Culture, Leadership & Agility to achieve top line growth.

The future of Operational Excellence is Speed & Impact. 

  • Rethinking operations end to end, incorporating digitalization activities along the whole value chain
  • Adapt and embrace new technologies and the new business models
  • Gain insights into Cultural Transformation and creating a culture of Operational Excellence and Innovation. Implementing effective Change Management programs. Driving Corporate Culture Change and How to build and transform Organizational Culture
  • Leadership Understanding, Buy-In, Support and Sponsorship from ALL Leaders which is critical. Operational Excellence needs commitment, resources and cannot be optional. 
  • Learn how to sustain a Continuous Improvement Culture (Key to this is Leadership Buy-In) 
  • Discover how to develop an Enterprise-Wide Operational Excellence Strategy
  • Gain Insights into End-to-end business transformation, with all departments’ processes working in unison at scale to aligned goals and priorities.
  • Keeping up with new technologies, relative value relevance, and the creation of new opportunities. AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.
  • See Examples of Integrating New Advanced Technologies
  • Gain Insights into acquiring and managing start-ups
  • Exchange Ideas on Changing Customer Demands & Channels
  • Learn how OpEx is building New Competitive Advantages.
  • Integrating CI methodologies personalized to the organization.
  • Ensuring initiatives are aligned with Key Strategic Priorities, across the organization.
  • Failure to innovate fast enough.
  • Building a culture of innovation & agile mindset.
  • Discuss the Changing Workforce, Millennial Generation, Freelance Culture. 
  • Understand Customer Experience Excellence in a less high touch environment.
  • Learn how progressive executives in organizations across all key industries are rethinking, reshaping and adjusting the role of continuous improvement to prepare for this rapidly changing future. To transform businesses, achieve top line growth, and gain a competitive advantage. Harness the lessons from industry leaders on how to successfully embed and weave OpEx & continuous improvement into the DNA of your business culture.
  • Discover how Operational Excellence is now enabling end-to-end business transformation, enabling organizations to stay through innovation, strategy execution, and being more operationally agile.
  • Learn how to transform your Operational Excellence team to think strategically, using Operational Excellence to fuel, execute and manage value creation projects.
  • Learn the skills to implement, and sustain a culture of Operational Excellence within your organization to help your organization sustainably embrace and embed Operational Excellence at every level.
  • Gain insights into how smart organizations are increasing their competitive advantage today and in the future by transforming their business end to end, function by function and process by process.
  • Learn how successful teams are applying OpEx at the strategy, value creation and customer experience level.
  • No other event covers in such depth, all the challenges and applications of Operational Excellence to reshape the organization to prepare for the future and drive growth in the ever-evolving landscape 
  • No other event has a dedicated track on cultural transformations or strategy execution or covers in detail, better management systems, leadership thinking, & change management to move and engrain operational excellence at the strategy level, and making it sustainable and system-wide.
  • This event is packed with progressive leaders, who will show you that when Operational Excellence is applied effectively, it will help your organization hit far harder, and move far faster than the competition, propelling top-line growth. 

The BTOES vision is for Operational Excellence to be viewed as a strategic weapon every CEO relishes.

Why should you attend BTOES?

  • ENGAGE with Global Continuous Improvement Leaders viewing traditional Operational Excellence Culture with an eye to the future, solving real life OpEx  challenges, through Roundtable discussions, panel sessions, and workshops designed to give you more direct contact with the speaker.
  • DISCOVER how to align your traditional Operational Excellence methodologies with Digital Transformation and Business Innovation through our dedicated tracks.
  • EXPERIENCE others’ Operational Excellence successes and failures, when industry leaders present real-life case studies on how they achieved their goals.
  • RECEIVE real, practical guidance on utilizing Operational Excellence to create top line growth, with a holistic view from Strategy to Execution and Implementation of RPA and CI
  • GAIN the skills and perspective necessary to fully encourage leadership understanding and buy-in for your Operational Excellence team, with our dedicated Leadership track sessions including proven techniques to guarantee buy-in.
  • LEARN how to transform your Operational Excellence team to think strategically, using Operational Excellence to fuel, execute and manage value creation projects.
  • TAKE HOME the skills to implement, and sustain a culture of Operational Excellence within your organization, to help your organization sustainably embrace and embed Operational Excellence at every level.

The Most Engaging Event

This event has been designed to provide create more meaningful conversations and commercial connections. 

  • More lavish gala receptions and an award dinner after party (bubbly anyone?).
  • More boardroom meetings, roundtable sessions, and interactive presentation formats.
  • More informal networking opportunities and breaks due to shorter presentation formats
  • More upscale food service, Hot Full Service Breakfasts, Delicious Mid-Morning and Mid-Afternoon Breaks, Sit Down Full Service Plated Lunches (Filet Mignon anyone), and don’t forget the Awards Dinner on March 20, 2019.
  • More social activities to relax and unwind with your industry friends, wine tastings, fun tours, dinners, golf events. 
  • More exclusive VIP events.
  • Networking App - Best in class, easy to use, networking tool to arrange meetings, both prior, during and post-event. 

What's Different about BTOES and other events?

This event is created through extensive primary research with leadership-level executives in the key industry segments across the entire eco-system, to identify the key future trends, the need-to-know pressing challenges where are strong pressures to get things done, and the industry thought leaders that have addressed these issues. 

Through our extensive research analysis, we identify the key themes, and the respective topics are then carefully weighted based on what the majority on the industry needs to solve, that has the biggest impact on the top-line and bottom line. You won’t find these precise considerations in any other agenda.

Our agenda creation comes first, so we know the event agenda is aligned with the need-to-know industries themes that have the biggest impact on our target audience.

Not only will you hear exceptional, how-to content, delivered by the industries top leaders, innovators, legends and key players, you are also coming to an event that is designed to be the most engaging event in the industry, creating more opportunities for meaningful conversations with your peers, and forging even greater relationships with your industry friends.

6 Reasons to join us in Orlando

  • The only Business Transformation & Operational Excellence event that looks at the End to End Transformation to achieve business excellence.
  • 60+ fresh, cutting-edge speakers that are not on any other agenda, and many that have never spoken before, sharing their case studies for the first time.
  • Get the chance to directly engage with these Global Continuous Improvement Leaders viewing traditional Operational Excellence Culture with an eye to the future, solving real life OpEx  challenges, through Roundtable discussions, panel sessions, dinners, and workshops.
  • Network with your operational excellence and business transformation peers facing the same challenges as you are throughout their journey. Bring back new contacts and new ideas to apply in your company.
  • Look for new business solutions when you choose to – with a guarantee of no sales pitches in the agenda, attending solution providers will let you come to them, ensuring you spend your time focusing on adding real value for your own organization. Our technology test drive lets you experience new tech and software solutions in a fun and engaging way, without feeling cornered for a sale.
  • Go back to your office with new, practical, customized ideas from leading experts, innovative disruptors, industry leaders, technology providers and credible consultants.

Any Questions?

For info regarding Delegate Registrations please email info@proqis.com (we will respond same day)

For Sponsorship, please email spex@proqis.com.

For Speaking, please email speaker@proqis.com.

For Partnerships please email media@proqis.com.

For Event Management please email: btoes@proqis.com.

Alternatively, drop us a message in the chat box on the bottom right of the site, and we will get back to you immediately.

Testimonials

I have found the summit to be among the best I've attended in my 30+ years. The speakers are professional; the presentations are informative and no sales attempts as I've seen in other settings. 

VP Performance, VP Performance Process Improvement , Universal Health Services

The Summit and Industry Awards was outstanding.  It was my pleasure both to participate and attend.  I compliment both Brian and you and, of course, Vijay, on what can only be classified as a first class event. The pleasure in meeting you was mine and I look forward to future interaction.

Strategic Planning Officer , Strategic Planning & Continuous Process Improvement Director, US Army Military District of Washington and Joint Force Headquarters-National Capital Region

Thank you for such a great Conference. Over the years, I have attended 25+ conferences and I have never participated in one better. We appreciate you and your team's hard work!

John Smith, Raytheon Six Sigma Institute, RAYTHEON

A tremendously informative and useful event. Unlike most summits that focus on presentations, this event informed, stimulated and provided insights that participants could use when they returned to their organization

 
Director, Army Distributed Learning, US Army, Director, Army Distributed Learning, US Army

Great event. Very informative and eye opening to current issues

Mike Lennartz, TNG Analyst, US Army

This summit is an excellent opportunity to interact with leaders across the spectrum of industries involved with Lean and Six Sigma and to re-energize our own deployments with new ideas and renewed passion for operational excellence

 
Carolyn Harper, Operational Excellence Analyst, Newfield Exploration, Operational Excellence Analyst, Newfield Exploration

The opportunity to network, hear practical implementation examples, see vendor updates and take away new ideas is just outstanding. Thank you!

R. Cummings, Manager, SW Process Improvement, RIM, Manager, SW Process Improvement, RIM

You guys run the best business improvement conferences with exceptional business leaders sharing best practices

Richard Lam, Lean Six Sigma Corporate Deployment Leader, BMO Financial Group, Lean Six Sigma Corporate Deployment Leader, BMO Financial Group

Another great year! You have great people with Claire and Flora and others. I always enjoy your events

Jerry Calvert, SVP, SunTrust Banks, Inc., SVP, SunTrust Banks, Inc.

The 4th Annual Global Lean Six Sigma & Business Improvement Summit and Industry Awards was outstanding.  It was my pleasure both to participate and attend.  I compliment both Claire and you and, of course, Vijay, on what can only be classified as a first class event. The pleasure in meeting you was mine and I look forward to future interaction with your organization.

Lee Campbell, Strategic Planning Officer and Continuous Process Improvement Director, US Army Military District of Washington and Joint Force Headquarters-National Capital Region, Strategic Planning Officer and Continuous Process Improvement Director, US Army Military District of Washington and Joint Force Headquarters-National Capital Region

It was very nice to finally meet you at the conference in Orlando.  I really enjoyed everything. Congratulations on such wonderful work.

Jennifer Boggs, Co-ordination Officer, United Nations, Co-ordination Officer, United Nations

Thanks for organizing another successful conference. There were quite a few opportunities for dialogue among experienced practitioners (MBB forum, Consultant panel, Deployment Leader benchmarking forum, etc). Well done.

José Pires Strategy Deployment Leader - Six Sigma MBB, Black & Veatch Corporation, Strategy Deployment Leader - Six Sigma MBB, Black & Veatch Corporation

I was very impressed with the representation at the conference and at the awards ceremony. Always striving for excellence!

Jeff Porada, Vice President, Operational Quality & Training, Wyndham Vacation Ownership , Vice President, Operational Quality & Training, Wyndham Vacation Ownership

It was a great conference with some outstanding presentations.  I look forward to next year.

Gordon Jonas, PE, MBB, Lean Six Sigma, Merck, PE, MBB, Lean Six Sigma, Merck

As in prior years, the Annual Global Lean Six Sigma & Business Improvement Summit and Industry Awards Program did an excellent assembling a diverse group of business professionals that all share the same passion for Continuous Improvement. This was clearly evident during the presentations they gave during the track sessions as well as their active participation in the plenary sessions.

Phil Geyer, Productivity Director – NAIG, Praxair Inc., Productivity Director – NAIG, Praxair Inc.

I was impressed at the diversity of industries that were represented at the conference. From technology to steel, to pharmaceuticals, there were a wide variety of companies who are really interested in learning best practices and sharing them with others. 

Allen Crane, Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc. , Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc.

The range of companies and industries that were represented resulted in superb exchange of ideas

Harvey S. Gold, Lead Master Black Belt, CR&D, DuPont, Lead Master Black Belt, CR&D, DuPont

As a new deployment leader, I attended three conferences last year, and yours was by far the best! I found the sessions to be varied and informative, and they were supplemented by opportunities to mingle with other participants and industry specialists. I look forward to making your an annual event!

Linda Bowyer, VP Service Quality, TD Canada Trust, VP Service Quality, TD Canada Trust

Interesting perspectives provide an excellent basis for determining how we can benefit from Six Sigma. Great location and venue!

Antonio Ferreira, Director Head of Global Operations, World Bank, Director Head of Global Operations, World Bank

Excellent insights…excellent thoughts. The speakers shared inspirational stories and helpful lessons learned

Andrew Parris, Altas Program Improvement, Lockheed Martin, Altas Program Improvement, Lockheed Martin

This was a great opportunity to see first hand how other companies approach building quality into the design process. I have taken away numerous new ideas that I will incorporate into our model

Leslie Behnke, VP Six Sigma Business Excellence, Cigna Corporation, VP Six Sigma Business Excellence, Cigna Corporation

Leadership, Energetic, Engaging, Wonderful Presentations

Donald Walker, Senior Vice President, Mckesson Corporation , Senior Vice President, Mckesson Corporation

The conference on Lean Six Sigma showed how to integrate these proven methodologies in Manufacturing and Service companies as well as how to enable both Lean and Six Sigma by removing complexity from your business.

James Illing, VP, Master Black Belt, Quality & Productivity, Bank of America, VP, Master Black Belt, Quality & Productivity, Bank of America

The speakers were all excellent

Melinda Hester, Project Leader, United Space Alliance, Project Leader, United Space Alliance

The summit was outstanding -- great networking and process improvement sharing! 

Wayne R. Potter, Electrical Value Stream Leader Process Excellence, Northrop Grumman Corporation, Electrical Value Stream Leader Process Excellence, Northrop Grumman Corporation

The WCBF Global Six Sigma Summit and Awards Conference was our most successful marketing event for 2007. This was largely the result of the personal interest WCBF staff took in finding ways to optimize our visibility and facilitate contact with key prospects.

Wayne Caccamo, VP Marketing, Instantis, VP Marketing, Instantis

Very good! Excellent topics, pertinent to todays circumstances

Brad Banachowicz, Driector Quality & O p Ex, Harley Davidson, Driector Quality & O p Ex, Harley Davidson

Excellent Balance of superb speakers, best vendors and relevant, practical topics. Must attend this event.

Dave Harry, LSS Champion, Northrop Grumman, LSS Champion, Northrop Grumman

A Summit very well organized where the aim of the program is the content and the real research of best Practices.  It was a hard job as an Awards Judge due to the real top level of competitors and their great results.

Head of Quality, Ferrari Racing, Head of Quality, Ferrari Racing

Thank you for such a great Conference. Over the years, I have attended 25+ Six Sigma Conferences and I have never participated in one better. We appreciate you and your team's hard work!

Dr Neal Mackertich, Founder, Raytheon Six Sigma Institute, RAYTHEON, Founder, Raytheon Six Sigma Institute, RAYTHEON

I have found the congresss to be among the best I've attended in my 30+ years. The speakers are professional; the presentations are informative and no sales attempts as I've seen in other settings.

VP Performance/Process Improvement at Universal Health Services, VP Performance/Process Improvement , Universal Health Services

These congresss are simply the best, and there really are no others even close. I have attended almost every year. The speakers are top shelf, there is great opportunity to make new contacts, and the event organization is wonderful. 

VP, Quality at Saint Vincent Health System, VP, Quality , Saint Vincent Health System

You provide the most in-depth conferences that I have ever been to.

VP - IP Capture Quality, US Bank, VP - IP Capture Quality, US Bank

Pre-summit workshops were very practical, tool-based, and I will certainly leverage.  The summit had powerful key note speakers, experienced practitioners sharing their learnings and best practices.  The awards ceremony event and dinner was very well done - pace was good, dinner was lovely, atmosphere was celebratory.  Evening drinks events where we could spend more time networking.  I was not able to stay for the post-summit workshops although I heard good things from 2 who did stay behind.  As a speaker I also found the experience to be very rewarding.  Your team was very organized from requesting the bio, updating the website, keeping me apprised via emails, etc.  Thank you for the experience.  I hope you will continue to reach out to us for other events.

 

Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance | RBC Royal Bank, Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance , RBC Royal Bank

Overall the summit was excellent, and I especially enjoyed, and had some good new learnings from a couple of the keynote speakers (Al Switzler and Norman Bodek) Good mix of topics on the panel breakout discussions.

VP Operational Excellence, Intel, VP Operational Excellence, Intel

The congress was exceptional--it also was great to hear Jim Collins.

Director, Global Consulting Enterprise Services, Ingersoll Rand, Global Consulting Enterprise Services, Ingersoll Rand

Thank you for all the hard work you did to make it a success.

Director of Lean Six Sigma, Department of Defense , Director of Lean Six Sigma, Department of Defense

I always enjoy networking with professionals leading in problem solving. This year's congress was a good sharing of lessons learned and fresh practical ideas.

Director of Continuous Improvement, United Airlines, Director of Continuous Improvement, United Airlines

I would like to compliment you again on pulling off quite the event! It was well planned, organized and very informative. I spoke to several experts in the Six Sigma field who were very pleased with the entire event.   

Marketing & Sales Director, National Republic Bank of Chicago, Marketing & Sales Director, National Republic Bank of Chicago

 

I have been attending WCBF conferences for 8 years, particularly those on Lean Six Sigma in Healthcare. These conferences are simply the best LSS conferences in healthcare, and there really are no others even close. I have attended almost every year. The speakers are top shelf, there is great opportunity to make new contacts, and the event organization is wonderful. Recently, I was asked by WCBF to chair the conference, so I was able to see deeper behind the scenes, and I know what great work is being done to produce these conferences. Given this exceptional product, I would highly recommend Vijay as the leader of this organization.  
 

 

Steve Osborn, Vice President, Quality, Saint Vincent Health System , Vice President, Quality, Saint Vincent Health System

Over the last 10 years I have attended and spoken at many WCBF conferences around Lean Six Sigma in Healthcare. I have found the conferences to be among the best I've attended in my 30+ years in Healthcare. The speakers are professional, the presentations are informative and not sales attempts as I've seen in other settings and the staff of WCBF has always been very receptive in solving any problems that were experienced. I recommend these conferences without hesitation to my colleagues in Healthcare. 

Chuck Debusk, VP Performance/Process Improvement, Universal Health Services, VP Performance/Process Improvement, Universal Health Services

Diverse, excellent agenda of topics delivered by actual practitioners of Lean Sigma. Good representation of multiple healthcare organization models.

Bob Hody, MBB, Lean Kaizen Leader, Johns Hopkins Medicine, MBB, Lean Kaizen Leader, Johns Hopkins Medicine

Your conference is a winner and I like being a part of it.

Lee Campbell, Continuous Process Improvement Director, US Army Military District of Washington , US Army Military District of Washington , US Army Military District of Washington

It was an honor for Avis Budget Group to win Best Organizational Achievement in Lean Enterprise Improvement from the WCBF in the first year of our Lean Six Sigma deployment.  The award process was thorough and it gave Avis Budget Group a tremendous platform to demonstrate the success our young Performance Excellence deployment has achieved.  The $40 million of verifiable hard-dollar savings ABG’s Performance Excellence team was able to achieve in its first year was a key deliverable of the company’s annual strategic plan.

David Myers, Vice President, Performance Excellence Deployment Leader, Avis Budget Group, Performance Excellence Deployment Leader, Avis Budget Group

It has been an honor to accept the award for Best Achievement of Organizational Business Improvement in Healthcare this year.  The WCBF award has allowed SSFHS to increase the credibility of its Lean Six Sigma Program within its own system and in the communities it serves.  The award shows our customers and competitors that we are committed to excel and progressing steadily as we improve the quality of care for our patients.

Gene Diamond, Regional CEO, Sisters of St. Francis Health Services, Inc. – Northern Indiana Region, Regional CEO, Sisters of St. Francis Health Services, Inc. – Northern Indiana Region

I was very pleased to accept the award of Best Project Achievement in Business Enabling Processes on Delphi’s behalf. It was especially gratifying to receive external validation from a diverse and global audience that included contingents from some of our key customers and competitors.

David L. Krausch, Global Director of Customer Satisfaction, Delphi Gas Engine Management Systems, Global Director of Customer Satisfaction, Delphi Gas Engine Management Systems

We are extremely excited to have received this recognition from WCBF for Best Emerging Business Improvement. I believe this terrific award recognizes that customers can depend on our ability to live our mission statement every day with on time delivery, lowest industry turn times, customer service of exceptional value, service and products of the highest quality.  Also, I'd like to compliment WCBF for their excellent recognition program. 

Robert Weiner, President and Chief Executive Officer, PAS Technologies , President and Chief Executive Officer , PAS Technologies

Capital One has received multiple awards through our participation in the WCBF Global Six Sigma Award Program, including most recently the 2008 Platinum Award for Process Excellence Project and the Best Project Achievement in Innovation or Product Development. This prestigious external recognition is a great confirmation of the exceptional business results delivered by our associates. 

Gus Cheatham, Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank , Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank

It was an exceptional moment when we first learned BMO Financial Group was the recipient of three WCBF Global Six Sigma and Business Improvement Awards. Theses awards are truly attributable to all the hard work and dedication of our employees across North America. Lean Six Sigma has enabled BMO Product Operations to significantly improve our customer service and organizational cost management in today's challenging economic environment. We are determined to intensify our commitment to Lean Six Sigma business improvements as we continue to deliver great customer experiences.

Richard Lam, P. Eng, MBA, Deployment Leader and Master Black Belt, BMO Financial Group , Deployment Leader and Master Black Belt, BMO Financial Group