Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.


I have found the summit to be among the best I've attended in my 30+ years. The speakers are professional; the presentations are informative and no sales attempts as I've seen in other settings. 

VP Performance Process Improvement , Universal Health Services

The Summit and Industry Awards was outstanding.  It was my pleasure both to participate and attend.  I compliment both Brian and you and, of course, Vijay, on what can only be classified as a first class event. The pleasure in meeting you was mine and I look forward to future interaction.

Strategic Planning & Continuous Process Improvement Director, US Army Military District of Washington and Joint Force Headquarters-National Capital Region

A tremendously informative and useful event. Unlike most summits that focus on presentations, this event informed, stimulated and provided insights that participants could use when they returned to their organization


Director, Army Distributed Learning, US Army

The opportunity to network, hear practical implementation examples, see vendor updates and take away new ideas is just outstanding. Thank you!

Manager, SW Process Improvement, RIM

Another great year! You have great people with Claire and Flora and others. I always enjoy your events

SVP, SunTrust Banks, Inc.

It was very nice to finally meet you at the conference in Orlando.  I really enjoyed everything. Congratulations on such wonderful work.

Co-ordination Officer, United Nations

I was very impressed with the representation at the conference and at the awards ceremony. Always striving for excellence!

Vice President, Operational Quality & Training, Wyndham Vacation Ownership

I was impressed at the diversity of industries that were represented at the conference. From technology to steel, to pharmaceuticals, there were a wide variety of companies who are really interested in learning best practices and sharing them with others. 

Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc.

The range of companies and industries that were represented resulted in superb exchange of ideas

Lead Master Black Belt, CR&D, DuPont

As a new deployment leader, I attended three conferences last year, and yours was by far the best! I found the sessions to be varied and informative, and they were supplemented by opportunities to mingle with other participants and industry specialists. I look forward to making your an annual event!

VP Service Quality, TD Canada Trust

Excellent insights…excellent thoughts. The speakers shared inspirational stories and helpful lessons learned

Altas Program Improvement, Lockheed Martin

This was a great opportunity to see first hand how other companies approach building quality into the design process. I have taken away numerous new ideas that I will incorporate into our model

VP Six Sigma Business Excellence, Cigna Corporation

Leadership, Energetic, Engaging, Wonderful Presentations

Senior Vice President, Mckesson Corporation

The speakers were all excellent

Project Leader, United Space Alliance

The summit was outstanding -- great networking and process improvement sharing! 

Electrical Value Stream Leader Process Excellence, Northrop Grumman Corporation

Very good! Excellent topics, pertinent to todays circumstances

Driector Quality & O p Ex, Harley Davidson

Excellent Balance of superb speakers, best vendors and relevant, practical topics. Must attend this event.

LSS Champion, Northrop Grumman

A Summit very well organized where the aim of the program is the content and the real research of best Practices.  It was a hard job as an Awards Judge due to the real top level of competitors and their great results.

Head of Quality, Ferrari Racing

I have found the congresss to be among the best I've attended in my 30+ years. The speakers are professional; the presentations are informative and no sales attempts as I've seen in other settings.

VP Performance/Process Improvement , Universal Health Services

These congresss are simply the best, and there really are no others even close. I have attended almost every year. The speakers are top shelf, there is great opportunity to make new contacts, and the event organization is wonderful. 

VP, Quality , Saint Vincent Health System

You provide the most in-depth conferences that I have ever been to.

VP - IP Capture Quality, US Bank

Pre-summit workshops were very practical, tool-based, and I will certainly leverage.  The summit had powerful key note speakers, experienced practitioners sharing their learnings and best practices.  The awards ceremony event and dinner was very well done - pace was good, dinner was lovely, atmosphere was celebratory.  Evening drinks events where we could spend more time networking.  I was not able to stay for the post-summit workshops although I heard good things from 2 who did stay behind.  As a speaker I also found the experience to be very rewarding.  Your team was very organized from requesting the bio, updating the website, keeping me apprised via emails, etc.  Thank you for the experience.  I hope you will continue to reach out to us for other events.


Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance , RBC Royal Bank

Thank you for all the hard work you did to make it a success.

Director of Lean Six Sigma, Department of Defense

The BTOES event exceeded expectations - so many impactful takeaways to bring back to my organization.

Senior Director of Strategy & Innovation, Cintas

Diverse, excellent agenda of topics delivered by actual practitioners of Lean Sigma. Good representation of multiple healthcare organization models.

MBB, Lean Kaizen Leader, Johns Hopkins Medicine

Your conference is a winner and I like being a part of it.

US Army Military District of Washington , US Army Military District of Washington

This was my first time attending BTOES. This conference proved to be an excellent conference for making connections and exchanging ideas. The content overall was high-quality.

Sr Director End-to-End Process Effectiveness VEO, Eli Lilly and Company

"This event was filled with prominent leaders and thought provoking solutions to some of the most common challenges we face in transforming our organizations! I learned a lot from this summit"

Founder and Managing Director, Process Inventory Advisors

The BTOES was an insightful and fruitful experience. As a first-timer I took away so much more than I was expecting. The speakers were all seasoned professionals, the opportunity to network was enriching. Overall this summit was great and I look forward to future summits.

Manager, Operational Excellence, Laurentide Controls

BTOES is the one conference I look forward to attending each year. It provides an opportunity to connect with other professionals focusing on transformation efforts and is system agnostic. The topics and the speakers bring a wealth of information on methodologies and current trends that provide a bit more inspiration when bringing back the lessons to my team. I appreciate the openness and spirit of sharing, and look forward to attending next year.

Sr. Communications and Change Management Specialist, MIT Lincoln Laboratory

BTOES provided us with the ability to learn from and network with key leaders across industries and geek out on operational excellence.

SVP, Global Head of Regulatory Profile Management & Performance Analytics, Citi

BTOES attracts interesting attendees on an executive level, open for an active information exchange. It offers useful practical case presentations. The event is a great opportunity to learn about successful approaches to improvement, transformation and digitalization initiatives, stressing the alignment of people, process and technology.

Managing Director, Scheer Americas LLC

Great educational content and well organized.

Director - Continuous Improvement, Graham Construction

The 1-2-1 meetings were really useful and were the star of the show for us.

Vice President of Sales , Hyperdrive

I found BTOES to be a valuable experience. The summit featured presentations from industry practitioners that were insightful and informative with case studies and materials that should help anyone on their journey towards transformation and operational excellence.

VP, Head of Editorial, Design and Publishing, S&P Global

BTOES was a great learning and networking experience. I met many likeminded people from many different industries. What I learned I plan to bring back to apply to focus on continuous improvement.

Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer, Helmerich & Payne

It was a good space for us to pause and reflect on the work that do we and hear about work other compaies have done.

Senior Manager, Process Innovation, Asurion

BTOES is the premier event for business transformation professionals to learn and connect with their peers.

Chief Executive Officer, Purpose Works

I was nervous about what value I would receive for my time and if the diverse industries in attendance could provide me with actionable insights for my own. The summit exceeded my expectations, showing variations of the same structure used regardless of industry and how it can be adapted to each unique business for measurable gains. It provided me with tools and instilled me with a newfound energy and drive as I return to my organization, ready for change.

Senior Manager Operations Process Improvement, Blain Supply

I thoroughly enjoyed the BTOES summit, which was an enlightening and enriching experience. The blend of expert speakers, in-depth discussions, and networking opportunities was exceptional. Winning three awards at the ceremony was a proud moment for our team, highlighting our commitment to excellence in our field. The event's focus on operational excellence and the insights into the importance of human-centered approaches in our strategies were particularly impactful. I look forward to participating in future events and continuing to engage with this vibrant community.

Program Manager, Turkcell

The BTOES is a fantastic organization that focuses on operational excellence but more important is its ability to connect senior executives and others by sharing knowledge. I greatly recommend any operational excellence professional to attend and learn!

Knowledge Transfer Manager, University of British Columbia

Vijay, Brian, and team pulled off another great event that advanced the OPEX/Business Transformation community to the next level. I appreciate their attention to detail and genuine desire to create value for each sponsor, speaker and attendee.

Chief Executive Officer, OpusWorks

The summit was well organized, and everything was on time. The workshops were most beneficial to me because they provided me with a deeper understanding. I also enjoyed the networking. It was great to have like thinkers together to share knowledge and provide support with the obstacles we each are facing in our roles. The awards evening was great!

EVP Operational Excellence and Performance Management, Pentucket Bank

BTOES brings together great minds and great content appropriate for transformation professionals in all industries. Excellent conference.

AVP, Strategy & Business Effectiveness, Travelers Insurance

The Business Transformation & Operational Excellence Summit & Industry Awards provided us with new ideas to take home and validation of the hard work ongoing at our company.

Digital Transformation Lead, Henderson Group

I was impressed with the breadth and depth of both the participants and the speakers at the event. I had the opportunity to learn about a lot of fascinating projects occurring across multiple industries.

Senior Learning Content Development, IBM

Really enjoyed the Wednesday workshops, the setups and execution.

R&D Business Office Excellence Lead, Sanofi

The BTOES event exceeded expectations - so many impactful takeaways to bring back to my organization.

Senior Director of Strategy & Innovation, Cintas

As a longstanding participant in industry events, rarely have I encountered a platform that so effectively combines thought leadership, innovative practices, and practical insights as this conference does. It stands as a beacon for professionals seeking not just to navigate change but to be the architects of it in their respective fields.

VP information Security & infrastructure Cloud operations., TDECU

For a business looking to get real world stories from people involved in business transformations, I would highly recommend this conference which features a rich cross section of talented individuals with experienced knowledgeable techniques and methods to leverage as you work through your journey.

Architect Lead, Starbucks

I had the pleasure of attending BTOES 2024 conference last week, it was an incredibly enriching experience. The networking opportunities were also fantastic, connected with peers and industry leaders. Overall fantastic event that I would highly recommend to Leaders that are driving, innovation and operational excellence.

Sr. Enterprise Director Operations, Ricoh