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Business Transformation & Operational Excellence World Summit (BTOES17)

The Largest Premier Gathering of Leadership-Level Industry Leaders & Senior-Executives. The Best Audience. The Most Engaging Event.

Awards Judging Panel

The Business Transformation & Operational Excellence Awards are being judged by an independent panel of esteemed experts in Operational Excellence, and will be led by a Chairman of the Judges.

Judges need to satisfy the following criteria:

  • Hold a leadership level position or equivalent within their organization.
  • Their organization is considered as one of the leading Operational Excellence deployers in their sector. Accessed by our Advisory Board and our research findings.
  • They were willing to sign and comply with strict codes of confidentiality.

 

The judging will commence on December 4, 2017 until January 20, 2018. Shortlisted companies will be announced on Wedesday, January 24, 2018

How to Enter the 2018 Organizational Awards

How to Enter the 2018 Project Awards

How to Enter the 2018 Operational Excellence CEO of the Year Award 

How to Enter the 2018 Operational Excellence Deployment Leader of the Year Awards

Below are our current listed of appointed judges. This list will increase to over 16 judges before the judging process begins. 

If you are interested in being considered as a member of the Judging Panel, please click here to apply.

Judging Panel

Priya Anant

Director, Global Vendor Operations, Trust & Safety

More about Priya

Bob Abel

Senior Director, Global Process and Capability Excellence

More about Bob

Sayeed Sanaullah

First Vice President, Strategy & Analytics

More about Sayeed

David Feierstein

Global Head of Business Transformation Office and Zero Based Budgeting

More about David

Jeff Porada

Global Director of Lean Six Sigma

More about Jeff

Peter Evans

Director of LCI

More about Peter

Dr. Rodolfo Santamaria

V.P. Supply Chain, Operational Excellence and Trade Compliance

More about Dr.

Norbert Majerus

Lean Champion, Book Author and Shingo Prize Winner

More about Norbert

Tze Chiam, PhD

Associate Director, Research Informatics

More about Tze

Jane Stackpole

Head of Strategy and Planning, Clearing & Custody Solutions

More about Jane

Marsha Maldonado

Senior Business Improvement Lead

More about Marsha

Solomon Dadebo

Head of Productivity, PBC, Product Mgmt., Process Systems Eng. & Ops Excellence

More about Solomon

José Pires

Vice President and Director, Business Excellence

More about José

Christopher Govero

Executive Director of Performance Improvement and Outpatient Services

More about Christopher

Zac Jacobson

Sr. Director, Global Business Excellence & Customer Insights

More about Zac

Pranay Butala

Associate Vice President, Continuous Improvement and Consulting

More about Pranay

Eric Pope

Vice President Operations

More about Eric

Matthew Morgan

Head of Process Excellence

More about Matthew

Sisir Padhy

VP Process Excellence & innovation

More about Sisir

Mustafa Abdulali

Director of Lean Transformation

More about Mustafa

Rick Hepp

Executive Director, Operational Excellence

More about Rick

Priya Anant

Director, Global Vendor Operations, Trust & Safety, Google

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 15:15 - 16:30 pm

Biography

Priya leads global operations for Trust and Safety across Google. In her role, Priya works with all product teams across Google to fight spam, abuse and fraud and deliver a safe user experience. In her time at Google, Priya has streamlined global operations across multiple teams and partnered with product, operations, finance and legal teams to drive transformations. She leads the Googlewide deployment of “gLean” a program to coach Googlers about adopting lean within Google’s highly dynamic and fast paced environment.


Prior to Google, Priya  spent 10 years in management consulting at Bain where she advised healthcare, technology and consumer goods companies on global growth strategies and operations improvement. Before her career in consulting, Priya worked for GlaxoSmithKline and focused on global manufacturing and with Unilever on marketing and supply chain. In addition, Priya was a public accountant with Ernst & Young. Priya holds an MBA from Wharton and is also a Chartered Accountant.


Priya has lived and worked in Australia, New Zealand, the UK and US. When she is not at work, Priya loves spending time with her family, introducing her kids to the joys of camping, trying out new vegan recipes and searching for the elusive perfect cappuccino in the US (It is a little known fact that Australia has some of the best coffee in the world and the quest to find it in the US continues...)

Bob Abel

Senior Director, Global Process and Capability Excellence, Walmart

Biography

Bob leads the GCI team for Walmart, Inc. He has responsibility for the global CI CoE, to include governance, service delivery models, toolkits, and measurement tools for the enterprise. The work involves Lean, Six Sigma, Business Process Management, Business Project/Program/Portfolio management methodologies and support structures. Bob has over 20 years of deep Lean, Six Sigma, Portfolio/Program/Project management leadership in Manufacturing Government, Financial Service, Technology, Staffing and Retail industries.

Sayeed Sanaullah

First Vice President, Strategy & Analytics, Wells Fargo Advisors

Biography

Sayeed serves as First Vice President of Strategy & Analytics for Wells Fargo Advisors which is the financial advice and brokerage business of Wells Fargo. In this role, he leads strategic efforts around growing the business (measured by revenue, client assets and profit) and managing risks (ensure Financial Advisors act in the best interests of client, review investment portfolio risks, and reduce any legal and settlement costs).

He has 15 years of leadership experience in financial services, banking, and technology industries in various functions of strategy, finance, M&A, marketing, sales, software products development, and technology promotion. He has increased profitability, generated growth, managed risk and led cultural change on multiple occasions. Prior to joining Wells Fargo, he managed $6 million annual revenue digital product component for IBM as a Technology Consulting and Strategic Planning Manager. He has been an invited speaker at multiple industry conferences (Digital Strategy, Financial Services & Technology) and academia. He has published 2 technical articles and filed a patent/disclosure. He also serves as a board member and committed leader for non-profit organizations (~ $100 million total annual budget) in the Greater St. Louis Area (Illinois and Missouri).

He is a Wharton Fellow at University of Pennsylvania - The Wharton School. He earned a master of business administration degree in finance and strategy from Washington University in Saint Louis. He also holds a bachelor of technology degree in mechanical engineering with minor in economics from Indian Institute of Technology Kanpur.

David Feierstein

Global Head of Business Transformation Office and Zero Based Budgeting, NCR Corporation

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 16:45 - 17:05 pm

Biography

David Seth Feierstein joined NCR Corporation in February 2016 leading the newly formed Transformation Office and Zero-Based Budgeting initiative.  From August 2013 to January 2016 David was the Global Head of Zero Based Budgeting, CAPEX and Working Capital at Kraft Heinz and was instrumental in the Kraft integration and Heinz transformation delivering over $550 million in SG&A cost savings during his tenure.  From July 2011 to August 2013 David worked at Goldman Sachs Capital Partners, the private equity arm of Goldman Sachs and from July 2007 to July 2011 at J.P. Morgan’s Investment Bank in the Mergers & Acquisitions and Natural Resources groups.  David continues to serve as an advisor to multiple companies including those owned by Berkshire Hathaway, Blackstone and other large private equity funds on the topic of Zero-Based Budgeting. David currently lives in Atlanta.

Jeff Porada

Global Director of Lean Six Sigma , Jabil

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 15:15 - 16:30 pm

Biography

Jeff Porada is the Global Director of Lean Six Sigma at Jabil.  Jeff manages the “Business Process Re-engineering Team” from Jabil’s corporate headquarters, in St. Petersburg, FL.  He is responsible for the strategically-driven transformation efforts of Jabil’s Corporate Functions and Capabilities, including: Information Technology, Human Resources, Finance, Legal, Supply Chain Management, and Engineering Technology Services.  Jeff has 20 years of professional experience of working in various industries with the ability to successfully influence and positively impact a culture at all levels of an organization to embrace a philosophy of continual improvement.  Jeff has a demonstrated track record of driving business transformations resulting in significant financial savings and operational performance.  

Prior to joining Jabil in 2012, Jeff was the Vice President for Operational Quality & Training for Wyndham Consumer Finance. He was responsible to develop and deploy the strategic direction of the process excellence methodology, quality assurance processes, and the career development of internal associates. 

Years before joining Wyndham Worldwide, Jeff worked for HSBC Mortgage Services, ICI-Paints, Solectron Technologies, and Automata International.  He is a certified Lean Six Sigma Master Black Belt and is an active volunteered leader with American Society for Quality’s International Team Excellence Awards.  

Jeff graduated from Ohio University in 1996 with a Bachelor of Science Degree from the School of Engineering and Technology.  He has lived in Tampa, Florida for 13 years with his two teenage children.  In his spare time, Jeff enjoys riding his jet ski, traveling, and playing organized ice hockey. 

Peter Evans

Director of LCI, LEGO

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 07:55 - 08:05 am

Biography

Peter Evans was born in 1955. He joined LEGO in February 2016.

The early part of his career was in Finance in various industries, including Defence, Financial Services and Telecommunications.  Peter worked for General Electric throughout the 90’s including spells in Manchester, Brussels, Shannon (Eire) and Connecticut. 

From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading operational Excellence for Virgin Media. 

From 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen

Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with specific responsibility for Corporate Business Services and is actively involved in establishing a Global Business Services Organisation for Finance and HR services.

Peter Lives in Newbury UK with his wife Amanda and Golden Doodle Harvey.

Dr. Rodolfo Santamaria

V.P. Supply Chain, Operational Excellence and Trade Compliance, ADT Security Services

Biography

Dr. Rodolfo Santamaria is currently the Vice President Operational Excellence, Supply Chain Management and Compliance of ADT Security services. ADT is one of the most trusted and well-known brands in the security industry, serving more than seven million residential and small business customers with nearly 20,000 employees.

Dr. Santamaria has nearly three decades of senior experience in operations excellence, network optimization, business transformation, IT, supply chain, strategic sourcing Information Technology and Lean Six Sigma with Fortune 500 companies. He holds a Doctorate degree, MBA, and BS in International Business coupled with a Mechanical Engineering background. He also is a certified Six Sigma Master Black Belt.

Prior to his current role, Rodolfo held various executive positions at Tyco International, including Fire & Security Regional Group Director and CIO, comprised of supply chain, operational excellence, information technology (IT), environmental, health and safety (EHS&W), real estate, operations, mergers and acquisitions (M&A) and trade compliance for the Retail, Fire, Residential, Small Business and Commercial verticals.

Prior to joining Tyco, Rodolfo held leadership positions at All American Semiconductors, HB Fuller Company, Beauty Group International/Cosmo International Latin America, Deloitte Consulting, Vitro Group and FAA Repair Station, in operations, global supply chain, operational excellence, multi plant management, EH&S, engineering and quality.

Norbert Majerus

Lean Champion, Book Author and Shingo Prize Winner, Goodyear Tire and Rubber Company

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 14:20 - 14:40 pm

Biography

Beginning in 2005, Norbert has implemented a principles-based lean product development process at the three global innovation centers of The Goodyear Tire & Rubber Company. For nearly a decade he has been Goodyear’s lean champion in research and development. 

Norbert, born and raised in Luxembourg, has a Master’s degree in Chemistry from the Universitaet des Saarlandes, Saarbruecken, Germany, and has worked most of the disciplines in the Goodyear innovation centers in Luxembourg and Akron.

Norbert recently published his first book “Lean-driven Innovation,” and he has spoken at many conferences in the USA and other countries

Tze Chiam, PhD

Associate Director, Research Informatics, Christiana Care Health System

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 15:15 - 16:30 pm

Biography

Tze is the Associate Director of Research Informatics in the Value Institute at Christiana Care Health System. He is the Principal Investigator of multiple research studies where he and his team utilize multi-method approach including statistical methods, computer simulation, and other techniques to solve pragmatic problems such as predicting surgical outcomes, optimizing staffing, and evaluating outcomes of large scale implementation of process interventions in the health system. He also manages the Data Analyst team and prioritizes research studies, as well as co-chairs the research forum at the Value Institute facilitating the exchange of research ideas and research progress.

Prior to joining Christiana Care Health System, Tze conceptualized and developed the Business Intelligence and Research department at UMass Memorial Healthcare. This department supported initiatives ranging from corporate strategies to process improvement activities by utilizing robust data analytics and Industrial Engineering techniques.

Tze has served as a reviewer for several scientific journals, a keynote speaker and an invited speaker for several national conferences. He graduated from Purdue University, where he earned his PhD in Industrial Engineering.

In his free time, Tze enjoys taking dance classes, photography, and traveling.

Jane Stackpole

Head of Strategy and Planning, Clearing & Custody Solutions, Fidelity Investments

Biography

Jane Stackpole is a senior marketing and strategy executive with a track record of driving big-picture objectives and bottom-line results. She has broad experience in B2B and B2C marketing, product and strategy at leading financial services and technology companies. She is passionate about customer experience, data-driven decision-making and building for scale. 

Ms. Stackpole is currently Head of Strategy and Planning for Fidelity Investments’ Clearing and Custody Services (FCCS). She leads the teams responsible for FCCS’s growth strategy and strategic initiatives as well as FCCS’s response to the DOL’s landmark fiduciary investment advice rule. 

Prior to joining Fidelity, Ms. Stackpole held several senior marketing roles at Silicon Valley Bank (SVB), the leading commercial bank serving the technology, life science and venture capital industries.  At SVB, she was a member of the Commercial Bank Steering Committee and led teams responsible for marketing strategy, segment and product marketing, market research, CRM and customer analytics.  She is perhaps best known for leading SVB’s business model transformation, using data-driven approaches to enhance the customer experience and accelerate growth.

Earlier in her career, Jane held leadership roles in strategy and marketing at several prominent consulting and financial services firms, including Oliver Wyman, E*TRADE Financial and Charles Schwab.

Ms. Stackpole received her Bachelor of Arts with honors in Social Studies from Harvard University and her MBA from the Amos Tuck School of Business at Dartmouth College. She holds FINRA Series 7, 24 and 63 licenses. 

Marsha Maldonado

Senior Business Improvement Lead, Turner Broadcasting System

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 13:55 - 14:15 pm

Biography

Marsha Maldonado is a Sr. Business Improvement Lead in Business Improvement at Turner. Business Improvement is a team of internal consultants who deliver high-impact management consulting and program management services to initiatives associated with enterprise-wide continuous improvement. Recent initiatives include working with senior management on organizational redesign, process transformation, technology implementation, and merger integration. Marsha’s consulting career spans 17 years. 

Marsha joined Turner and Business Improvement in 2004. Prior to working with Turner, she spent over 5 years in management consulting in a leadership role at PricewaterhouseCoopers (PwC) Consulting and IBM Global Services. Her project work spanned multiple industries with a focus on financial transformation, including performance management, budgeting and forecasting redesign, and cost reduction initiatives. Prior to consulting, Marsha managed an Investment Operations accounting team at Prudential Insurance Company. Marsha holds an MBA from Duke University - Fuqua School of Business. 

Solomon Dadebo

Head of Productivity, PBC, Product Mgmt., Process Systems Eng. & Ops Excellence, Global HyCO, Praxair, Inc.

Business Transformation & Operational Excellence World Summit (BTOES17)

Thursday 23rd March 2017 | 13:55 - 14:15 pm

Biography

Solomon Dadebo is currently Head of Productivity, Product Management, Pipeline Business Center and Process Systems Engineering, Global HyCO, Praxair, Inc., The Woodlands, Texas. He has held positions of increasing responsibility that covers Process systems engineering, product management and Energy Management since he joined Praxair in 2000.  He has a passion for operational excellence pertaining to facility-wide optimization and effective performance monitoring. 

Prior to joining Praxair, Solomon worked with Imperial Oil Ltd as a Lead Process Control Applications Engineer in Sarnia, ON, Canada. He holds a Doctoral Degree in Chemical Engineering from Queen’s University at Kingston, ON, Canada and a Master’s Degree in Chemical Engineering from the University of Toronto, ON, Canada.  He holds 4 patents.

José Pires

Vice President and Director, Business Excellence, Black & Veatch Corporation

Business Transformation & Operational Excellence World Summit (BTOES17)

Monday 20th March 2017 | 08:00 - 17:00 pm

Biography

José Pires serves as the Global Vice President and Director of Business Excellence (BEx) for Black & Veatch where he oversees the global identification, prioritization and execution of several hundred mission critical business improvements and innovations that add value to Black & Veatch, its business partners, and clients.

Prior to his current role, Pires held business excellence leadership positions in large, global companies in the electronics (Sony), semiconductor (Cymer-ASML), and food (Nestlé) industries. Throughout his career, Pires developed and refined BEx as an integrated program for innovation, leadership development and value creation globally.

BEx combines disciplined innovation methods with elements of venture capitalism, crowdsourcing and collaborative leadership to deliver rapid and sustainable business improvements and innovations in any industry. Its track record of innovation, leadership development and value creation for over a decade has won multiple industry awards and global accolades.

He holds a Bachelor in Engineering Physics from the University of Kansas and a Master in Business Administration focused in Investment Banking and Entrepreneurship from the University of San Diego.

Christopher Govero

Executive Director of Performance Improvement and Outpatient Services , Hospital Sisters Health System

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 15:15 - 16:30 pm

Biography

Christopher Govero has over 15 years of Lean/Six Sigma process improvement experience in a wide range of industries, including Healthcare, Manufacturing Government, Department of Defense, Education and other service industries.  He has also spent time consulting both domestically and abroad.

Chris holds a Bachelor of Science degree from Missouri Southern State University and a Master of Business Administration from Webster University, St. Louis, Missouri.  In addition, he also holds an ASQ Lean Six Sigma Black Belt certification.

Chris currently works as the Executive Director of Performance Improvement and Outpatient Services at HSHS St. Elizabeth’s in Belleville, IL. His key responsibilities include leading hospital wide Lean Six Sigma efforts as well as operations in Outpatient and Revenue Cycle departments.

Zac Jacobson

Sr. Director, Global Business Excellence & Customer Insights, eBay

Business Transformation & Operational Excellence World Summit (BTOES17)

Thursday 23rd March 2017 | 13:30 - 13:50 pm

Biography

Zac is the Senior Director of Business Excellence and Customer Insights for eBay Marketplaces. In this capacity, he is responsible for the operating effectiveness of the Global Customer Experience organization which includes customer service, policy and risk management, billing and payments, and operations support service functions. His team’s mission is to create consistently excellent and efficient experiences that result in loyal customers.

 

Zac has 20 years of global leadership experience spanning military/government, operations/manufacturing, and technology industries. He joined eBay in 2010 from the world’s largest drilling services company where he led global operations responsible for 5500 employees and the profitability, productivity, safety, and asset management of a $1.2B business.  Prior to that, Zac served in a variety of leadership roles in operations; finance; strategy; and mergers, acquisitions, and divestitures.

 

Zac earned a B.A. from New Mexico State University and an M.A. from the University of Phoenix. He holds certifications in Project Management, Strategic Change Management, Six Sigma Black Belt, and Lean.  He is also the General Manager for eBay in Austin, Texas where he lives with his wife and three sons.

Pranay Butala

Associate Vice President, Continuous Improvement and Consulting, Guardian Life

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 13:30 - 13:50 pm

Biography

Pranay Butala is currently AVP of Operational Excellence within Guardian Life’s Group business.  His team is accountable for helping Group business in three key areas: 1) strategic consulting to help proactively identify areas of cost reduction and other efficiencies at the enterprise level, 2) program leadership through various engagements ranging from process improvement to M&A future state modeling, and 3) developing operational excellence talent organically within the business.

Pranay’s previous experiences are from 20 years through consulting and the pharmaceutical industry.  He was previously a partner within Cognizant’s life sciences division, accountable for AstraZeneca’s marketing and sales portfolio. Prior to Cognizant, he was a director in marketing technology at Pfizer Pharmaceuticals New York City office, as well as spending an early career at Accenture’s and Deloitte’s strategic consulting arms.   Pranay has a MBA in Strategy and Operations from Purdue University’s Krannert School of Graduate Management, and a BS in Biochemical Engineering from Stevens Institute of Technology in Hoboken, NJ.  He also ASQ Six Sigma Black Belt certified.   

Eric Pope

Vice President Operations, U.S. Synthetic

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 16:45 - 17:05 pm

Biography

Eric Pope serves as vice president of operations at US Synthetic (USS), a leading provider of diamond solutions for the energy industry. Mr. Pope joined US Synthetic in 1990 as a machine operator, with a focus on processing diamond products. He has worked as a production manager, process engineer, and R&D engineer during his time at US Synthetic. In 2001, Mr. Pope worked as an onsite USS customer engineer at Halliburton. He later became the product manger over the USS diamond rock bit and percussion product lines, in 2004.   

Throughout his career, Mr. Pope has been a driving force behind US Synthetic’s move from a typical batch and queue manufacturing system to a world-class, Lean manufacturing facility. As part of senior leadership team since 2006, Mr. Pope has been instrumental in implementing Lean training and techniques at every level of the organization. These efforts helped the company received the world's most prestigious award in 2011 for enterprise excellence, The Shingo Prize. Under Pope's leadership, the company maintains a strong focus on empowering employees and encouraging continuous improvement. This focus helped the company implement more than 34,000 employee-sponsored improvements in 2014. As a result, product innovation has increased and USS customers have been better served with improved delivery times, decreased inventory, and superior quality and performance. Lean improvements have allowed US Synthetic to grow at 23 percent annually since beginning the journey in 2005. 

Mr. Pope holds a Bachelor of Science degree (BS) in mechanical engineering and a Master of Business Administration (MBA) from Brigham Young University.

 

Matthew Morgan

Head of Process Excellence, Bridgewater Associates

Business Transformation & Operational Excellence World Summit (BTOES17)

Thursday 23rd March 2017 | 11:25 - 11:45 am

Biography

Matthew Morgan joined Bridgewater Associates to implement a new process excellence program in 2012.

Before joining Bridgewater, Matthew led global Business Improvement at Parsons Brinckerhoff, a $2.6 billion engineering company. There, he developed and deployed a new process improvement function where none had previously existed and a global business management system to drive continual improvement and process standardization across many business units overseeing the firm's 150+ worldwide offices.

Previously, Matthew worked as a strategy consultant at McKinsey & Company and as a Lean Six Sigma professional and operations leader at Starwood Hotels, including managing a $30 mil, 300-person turnaround operation. A former Army intelligence officer, Matt has written 9 books on Afghanistan, terrorism, and related topics. He graduated with a BS from West Point and MBA from Harvard Business School.

Sisir Padhy

VP Process Excellence & innovation, Verizon

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 13:30 - 13:50 pm

Biography

 

Sisir joined Verizon in 2011 and is the Vice President of Process Excellence and Innovation. Prior to joining Verizon, Sisir was part of the General Electric Company, where he held several leadership roles at GE Appliances, GE Transportation Systems, Pratt & Whitney, GE Corporate, and GE Aviation, in design, process excellence, e-Business, and strategic marketing. Sisir led the global P&Ls for GE Aircraft Engine and GE Smart Grid Automation businesses. 

He has published more than twenty papers in conferences, professional journals and books. In addition, Sisir has chaired many technical conferences and attended executive education at Wharton, Stanford and Harvard Business School. He received his masters in mechanical engineering with specialization in Artificial Intelligence and a Ph.D. in Mechanical Engineering. 

Mustafa Abdulali

Director of Lean Transformation, NCH Healthcare System

Business Transformation & Operational Excellence World Summit (BTOES17)

Thursday 23rd March 2017 | 13:55 - 14:15 pm

Biography

Mustafa Abdulali is the Director of Lean Transformation at NCH in Naples, FL.   Mustafa is focused on engineering a culture that embraces structured problem solving using tools and techniques from process improvement methodologies such as Lean and Six Sigma.  He previously worked as the Director of Performance Improvement at Main Line Health in Philadelphia, PA and had spent over a decade in the Automotive and Aerospace industries where he held a variety of positions.  

Mustafa has a Bachelors degree in Mechanical Engineering from the Georgia Institute of Technology, an MBA from the University of Florida and is an American Society of Quality Certified Lean Six Sigma Black Belt.

Rick Hepp

Executive Director, Operational Excellence, Bristol-Myers Squibb, Global Manufacturing and Supply

Business Transformation & Operational Excellence World Summit (BTOES17)

Wednesday 22nd March 2017 | 15:15 - 16:30 pm

Biography

Experiences: 12 Years – Product & Process Technology Leadership experience in Chemical and Plastics Industry (Aldrich Chemicals, General Electric Plastics);

8 Years Global Sourcing/Supply Chain Management (GE Plastics); 19 Years as Six Sigma Quality Leader in Plastics, Insurance, and Health Care Industry

(GE Plastics, GE Financial Assurance, and United Health Group) with the last 10 years in BioTech (Drug & Device … Nektar Therapeutics, Amylin Pharmaceuticals, and Bristol-Myers Squibb).

Education: Ph.D.-Organic Chemistry; B.A. in Chemistry/Zoology/Computer Science; Lean/Six Sigma Quality…Certified MBB, Trainer & Facilitator; Change Management Leader… Certified in GE CAP®  & Facilitation; Quality Training and Certification … Lean, DMAIC, DMADOV, and Change Management;

Certified “Train the Trainer”. 

“Rick” Hepp, PhD

Executive Director, Operational Excellence - Strategy & Business Integration, Global Manufacturing & Supply, Bristol-Myers Squibb

Rick.hepp@bms.com  Phones: Office  732-227-6436  Mobile  650-307-2566

Awards Testimonials

"It was an honor for Avis Budget Group to win Best Organizational Achievement in Lean Enterprise Improvement  in the first year of our Lean Six Sigma deployment. The award process was thorough and it gave Avis Budget Group a tremendous platform to demonstrate the success our young Performance Excellence deployment has achieved. The $40 million of verifiable hard-dollar savings ABG’s Performance Excellence team was able to achieve in its first year was a key deliverable of the company’s annual strategic plan."

Vice President Performance Excellence Deployment Leader, Avis Budget Group

"It has been an honor to accept the award for Best Achievement of Organizational Business Improvement in Healthcare this year.  The award has allowed SSFHS to increase the credibility of its Lean Six Sigma Program within its own system and in the communities it serves.  The award shows our customers and competitors that we are committed to excel and progressing steadily as we improve the quality of care for our patients."

Regional CEO, Sisters of St. Francis Health Services, Inc. – Northern Indiana Region

"We are extremely excited to have received this recognition for Best Emerging Business Improvement. I believe this terrific award recognizes that customers can depend on our ability to live our mission statement every day with on time delivery, lowest industry turn times, customer service of exceptional value, service and products of the highest quality.  Also, I'd like to compliment the organizers for their excellent recognition program."

President and Chief Executive Officer of PAS Technologies

"I was very pleased to accept the award of Best Project Achievement in Business Enabling Processes on Delphi's behalf. It was especially gratifying to receive external validation from a diverse and global audience that included contingents from some of our key customers and competitors."

Global Director of Customer Satisfaction, Delphi Gas Engine Management Systems

"It was an exceptional moment when we first learned BMO Financial Group was the recipient of three Global Six Sigma and Business Improvement Awards. Theses awards are truly attributable to all the hard work and dedication of our employees across North America. Lean Six Sigma has enabled BMO Product Operations to significantly improve our customer service and organizational cost management in today's challenging economic environment. We are determined to intensify our commitment to Lean Six Sigma business improvements as we continue to deliver great customer experiences."

P. Eng, MBA, Deployment Leader and Master Black Belt, BMO Financial Group

"Capital One has received multiple awards through our participation in the  Global Six Sigma Award Program, including most recently the 2008 Platinum Award for Process Excellence Project and the Best Project Achievement in Innovation or Product Development. This prestigious external recognition is a great confirmation of the exceptional business results delivered by our associates."

Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank