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Business Transformation & Operational Excellence World Summit (BTOES19)

The Largest Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

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You do not have to select specific workshops or tracks right now. You can decide on the day, right up to the time just prior to the workshop/track or even switch at any point during a workshop/track, subject to room capacities.

To account for differences across time zones, early bird discounts will still be available on the event registration site for 24 hours after the deadline day.

If you have a Registration Code, please use this after you click the orange Register button. 

When you register for BTOES19, you gain respective access to 5 other Industry Leading Co-Located Conferences, included in the same ticket price of BTOES19.

Bringing a Team. You can find 3+ team discounts pricing at the bottom of this page. 

Please note, the early bird discount price deadline dates shown below are in universal DAY/MONTH/YEAR format e.g. 22/02/2019 is 22nd February 2019.
full price
EARLY BIRD
DISCOUNTED PRICE

FULL ACCESS PASS

  • Wednesday & Thursday ( includes the Gala Welcome Reception on Tuesday at 6.15pm, and the Gala Awards Reception & Awards Ceremony on Wednesday at 6.30pm)
  • Business Transformation & Operational Excellence World Summit & Industry Awards - All Sessions (Headliners, Keynotes, Tracks, Interactive Sessions). Wednesday & Thursday, March 20-21.
  • Access to Networking App to meet fellow attendees. 
  • Includes, Breakfasts, Lunches, & Breaks during informal networking events throughout the day around the Tuscan & Venetian Ballrooms. 
  • Includes the Welcome Upscale Cocktail Party, March 19 at 6.15pm in the Tuscan Ballroom
  • Includes The Business Transformation & Operational Excellence Awards Gala Reception & Awards Ceremony, March 20 at 6.30pm in the Venetian Ballroom (no need to buy a separate ticket) 
  • Access to Exhibitor Hall
  • Access to Regional Meet-Ups Post Event
  • Book-Signings and Giveaways 
$2950
$2655Price valid until 22/02/2019
register

ALL ACCESS PASS

Tuesday, Wednesday & Thursday.

Same as FULL ACCESS PASS plus, Tuesday:

  • Up to a choice of 16 Pre-Summit Interactive Workshop Sessions. Tuesday, March 19.  
  • Keynote Sessions
  • Welcome Upscale Cocktail Party March 19, at 6.30pm in the Venetian Ballroom
$3795
$3416Price valid until 22/02/2019
register

ULTIMATE ACCESS PASS

Wednesday, Thursday & Friday. 

Same as FULL ACCESS PASS plus, Friday:

  • Includes, Breakfasts & Refreshment Break
  • Up to a choice of 3 Post-Summit Interactive Workshop Sessions 
  • A choice to two Keynotes: Disney or Florida Hospital Innovation Lab
  • Choice of two site tours: the Magic Kingdom or Florida Hospital Innovation Lab

 

Magic in Action (Magic Kingdom Site Tour)

Friday, March 22, 10.45am to 5 pm

Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour

Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.

Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.

After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.

During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.

The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.

This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience.

Florida Hospital Innovation Lab Site Tour (See Agenda)

Friday, March 22, 10.45am to 5 pm

$3795
$3416Price valid until 22/02/2019
register

COMPLETE ACCESS PASS

Monday, Tuesday, Wednesday & Thursday. 

Same as ALL ACCESS PASS plus, Monday:

  • Includes, Hot Breakfasts,  Mid-Morning Themed Refreshment Break, Hot Plated Lunches. 
  • 3 Full Day Interactive Workshops Sessions Day 1, - March 18.  
  • Choose between Change Management, Innovation Excellence Execution & Design Thinking.
$4495
$4046Price valid until 22/02/2019
register

TOTAL ACCESS PASS

Tuesday, Wednesday, Thursday & Friday. 

Same as FULL ACCESS PASS plus, Friday:

  • Includes, Breakfasts & Refreshment Break
  • Up to a choice of 3 Post-Summit Interactive Workshop Sessions
  • A choice to two Keynotes: Disney or Florida Hospital Innovation Lab
  • Choice of two site tours: the Magic Kingdom or Florida Hospital Innovation Lab

Magic in Action (Magic Kingdom Site Tour)

Friday, March 22, 10.45am to 5 pm

Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour

Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.

Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.

After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.

During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.

The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.

This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience. 

Florida Hospital Innovation Lab Site Tour (Details to Follow)

Friday, March 22, 10.45am to 5 pm

$4495
$4046Price valid until 22/02/2019
register

DIAMOND ACCESS PASS

Monday, Tuesday, Wednesday, Thursday & Friday

Same as TOTAL ACCESS PASS plus, Monday:

  • Includes, Hot Breakfasts,  Mid-Morning Themed Refreshment Break, Hot Plated Lunches. 
  • 3 Full Day Interactive Workshops Sessions Day 1, - March 18.  
  • Choose between Change Management, Innovation Excellence Execution or Design Thinking
$5495
$4946Price valid until 22/02/2019
register

COMMUNITY PASS

Wednesday & Thursday - March 20-21, 2019

All the networking and access to select content

Access to the Keynotes (General Sessions) (Main Stage) - Get inspired by speakers on our biggest stage.

Access to the BTOES19 Hub and Exhibit Hall - Network, visit sponsors, and experience the BTOES vibe.

Access to Roundtable Sessions in the BTOES19 Hub

Access to one-to-one meetings with Solution Providers

Access to the Welcome Gala Reception on Tuesday, March 19th at 6.15pm. Mingle with Industry Friends

Access to Happy Hour on Wednesday, March 20th at 5pm. Mingle with your new found network.

BELOW ARE THE KEY DIFFERENCES BETWEEN THE COMMUNITY PASS AND THE FULL ACCESS PASS

No Access to the Food and Beverage (Including no access to Breakfast, Mid-Morning Break, Lunch, Mid-Afternoon Breaks). The Loews Portofino has exceptional dining with over 8 restaurants for you to purchase food.

No Access to the Awards Program on Wednesday, March 20th.

No Access to the non-keynote (non-main stage) sessions. Hence, no access to the Breakout / Track Sessions.


$2395
$2156Price valid until 22/02/2019
register

Audio/Video of Summit Presentations

NEW!!: NOW INCLUDES - ALL 5 DAYS OF THE SUMMIT - MONDAY MARCH 18 TO FRIDAY, MARCH 22. THAT'S UP TO 90 HOURS OF CONTENT, UP TO 102 SESSIONS. 

Below is a link to a list of speakers from the BTOES 2019 summit, that have so far given us permission to record their video presentations. Please note, the presentation slides are synced with the video presentation so you can watch both simultaneously. Check back regularly, as new speakers and permissions are added. 

http://btoes.com/speaker-video-recording-permissions

The summit experience is unique.  However, with up 3 concurrent full-day workshops on the Monday,  4 concurrent workshops on the Tuesday, up to 9 concurrent tracks on Thursday & Friday, and 3 concurrent workshops on the Friday, you don't want to miss out on the other 90% of the thought-leading session content. For attendees and non-attendees, we can provide you with the opportunity to experience all the sessions that are recorded on all 5 days.  

*We only record speakers that have provided us permission to video record and distribute their sessions. Below is a link to a list of speakers from the BTOES 2019 summit, that have so far given us permission to record their video presentations. 

http://btoes.com/speaker-video-recording-permissions

$1099
$699Price valid until 22/02/2019
register

Single Ticket - The Gala Awards Reception & Awards Ceremony Only.

Wednesday Evening Only

Single Ticket to The Gala Awards Reception & Awards Ceremony at 6.30pm to 8.30pm on March 20, 2019

Award Winners Panels with Q&A at 10.30am to 11.30am on March 21. (Only applicable to Award Winning Entrants)

The winners will be announced at The Business Transformation & Operational Excellence World Summit (BTOES19) on Wednesday, March 22, 2019, at 6.30pm to 8.30pm
in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

$895
register

Table of 10 The Gala Awards Reception & Awards Ceremony

Wednesday Evening Only

Table of 10 at The Gala Awards Reception & Awards Ceremony at 6.30pm to 8.30pm on March 20, 2019

Award Winners Panels with Q&A at 10.30am to 11.30am on March 21. (Only applicable to Award Winning Entrants)

The winners will be announced at The Business Transformation & Operational Excellence World Summit (BTOES19) on Wednesday, March 22, 2019, at 6.30pm to 8.30pm
in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

$5445
register

Full-Day Workshops - Monday, March 18

3 Full Day Workshops on Monday, March 18. 

Choose between Change Management, Excellence and Innovation Acceleration or Design Thinking. 

$1099
register

Pre-Summit Workshop/Sessions Day - Tuesday, March 19

  • 20 * 1 1/2 hour Pre-Summit Interactive Workshop Sessions.  
  • Post Workshop General Session - 45 minute Q&A Panel Session with all Workshop Facilitators. 
  • Keynote Sessions  
  • Welcome Cocktail Party, March 20, at 6.30pm
$1099
register

Post-Summit Workshops Day - Friday, March 22

  • Includes, Breakfasts & Refreshment Break
  • Up to a choice of 3 Post-Summit Interactive Workshop Sessions 
  • A choice to two Keynotes: Disney or Florida Hospital Innovation Lab
  • Choice of two site tours: the Magic Kingdom or Florida Hospital Innovation Lab

Magic in Action (Magic Kingdom Site Tour)

Friday, March 22, 10.45am to 5 pm

Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour

Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.

Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.

After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.

During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.

The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.

This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience.

Florida Hospital Innovation Lab Site Tour (See Agenda)

Friday, March 22, 10.45am to 5 pm

$1099
register

Discounts Disney Park Tickets

Purchase specially priced Disney Meeting & Convention Tickets for you and your family & friends,  and they’re good for 7 –days pre and 7 – days post conference stays, too!

The site also contains our partial-day tickets, which are discounted off of our full 1-Day tickets. 

Disney currently provides exclusive:

After 1PM and After 5PM Twilight Tickets

We offer advance puchase of special discounted Full-Multi-Day tickets (2 days or longer), which are not available at Ticket Windows, include a complimentary admission to an additional Disney experience like:

  • Disney’s Typhoon Lagoon Water Park
  • Disney’s Blizzard Beach Water Park
  • Disney’s Winter Summerland or Disney’s Fantasia Gardens Miniature Golf Courses (before 4 p.m.)
  • Greens Fees for one round of golf at Disney’s Oak Trail Golf Course, our 9-hole walking course

 

Please note, Meeting & Convention ticket discounts are for attendees and their guests who purchase their tickets in advance, they are not available for purchase to the general public and are not sold at the theme park ticket windows. The ticket prices listed on the collateral and ticket store reflect any applicable discounts and include tax.

This Disney Ticket Microsite will EXPIRE for Advance Purchase Sales on:  March 17, 2019

Discounts Universal Orlando® Resort Tickets

Purchase specially priced Universal Orlando® Resort Meeting & Convention Tickets for you.

We are able to offer an exclusive specially priced After 2PM Convention Ticket.  This ticket is specially designed for attendees:

1-Park 1-Day Base After 2pm Plus CityWalk™ Party Pass 

This 1/2 day ticket is perfect after a morning of meetings and seminars!

The 1-Park 1-Day Base After 2pm Ticket entitles one (1) guest admission to EITHER Universal Studios Florida™ OR Universal's Islands of Adventure™ theme park on any one (1) calendar day after 2:00pm eastern standard time. This ticket also includes admission to select live entertainment venues of Universal CityWalk™ on the same day the theme park admission portion is used. The ticket will expire in full on the expiration date printed on ticket.

Please Note:
  • Not valid for the Hogwarts Express
  • Ticket expires one year after purchase.
  • Limit ten (10) total admission tickets per transaction.
  • This is an exclusive online offer and is not available at the front gate.
  • Pick up your tickets at any ticket window at Universal Studios Florida® or Universal's Islands of Adventure® theme parks.
  • Present your order confirmation with your convention/conference badge or credential for your tickets.
  • Valid Photo ID required.

SELF-SELECT EXHIBIT SPACE

March 19-21, 2019

Tuesday, Wednesday & Thursday.

Self Select & Book Your Exhibit Space & Benefits, with a few clicks of the mouse. 

Pricing Start from a little as $5,000. 

$5000
register

Solution Providers & Consultants Pass

All the benefits of the FULL ACCESS PASS

$4999
register

Partner Package

 

Bring your partner to some of the social functions at BTOES19
Access to the Welcome Cocktail Party on March 19, at 6.15pm
Access to the Awards Ceremony on March 20 at 7.30pm in the Tuscan Ballroom
Access to the Awards Gala Drinks Reception at 6.30pm

 

PLEASE NOTE: THIS PACKAGE DOES NOT GRANT ACCESS TO GENERAL SESSIONS, NETWORKING IN THE DAY, OR TRACKS & WORKSHOPS. THIS PACKAGE ON APPLICABLE FOR PARTNERS FOR EXISTING PAYING ATTENDEES. 

$795
register

TEAM DISCOUNTS

We understand the value of team knowledge-sharing and encourage the holding of team meetings & events around the summit.

Hence, team bookings from the same company receive the following discounts.

Discounts apply off the FULL PRICE only, and cannot be applied retrospectively if some team members have already booked.

Obtaining the team discount is simple. Please click the orange register button above, and when you get to the registration site, use the respective Registration Code below.

You do not have to book the entire team together at the same time, but you are expected to meet the threshold and any deadline dates, to qualify for that discount to avoid your price being readjusted to the appropriate discount level or full price. You can also book under one name, and edit the attendees' names later. 

Team Discounts 

These team discounts apply to the FULL, ALL, ULTIMATE AND TOTAL ACCESS PASSES ONLY

Teams of 3+     receive a 25% discount with Registration Code: BTOES25 
Teams of 5+     receive a 30% discount with Registration Code: BTOES30
Teams of 7+     receive a 35% discount with Registration Code: BTOES35
Teams of 10+  receive a 40% discount with Registration Code: BTOES40
Teams of 20+ receive a 50% discount with Registration Code: BTOES50

I have two discounts e.g. Early Bird and a team discount. I would like to use these for my conference registration; can I use both of them? 

No, we do not combine discounts, so it is important you select the best discount for you. Check the prevailing Early Bird Discount and the applicable team discount, and pick the best option. 



Terms and Conditions

COMPANY NAME

PROQIS IS THE TRADING NAME OF GLOBAL MEDIA RESEARCH LTD

EARLY BIRD DISCOUNTS 

To receive the Early Bird Discount, your payment must be received prior to the Early Bird Date. If payment is not received, your conference fee will automatically be increased to the new price band.

What happens if I have already registered, and I receive a subsequent discount code?

Unfortunately, we cannot apply discounts retrospectively.

REFUND POLICY 
 
GLOBAL MEDIA RESEARCH does not provide refunds for cancellations, and any fees due are payable in full. 
Please note, your conference fee will increase to the new price band, if payment is not received prior to the Early Bird Date. 

If you have to cancel your registration you can either send a substitute colleague in your place or claim a credit within the time frames detail below before an event. To claim a credit or to send a substitute colleague, please send an email to info@proqis.com with the full contact details of the current attendee, the event they are registered for, and the full contact details of the substitute attendee, including their job title, telephone number, and email address. Or you can simply visit the registration link in your original confirmation email, and modify the attendee details. 

For cancellations received in writing more than ten (10) working days prior to an event, you will receive a 90% credit to be used at another event for up to one year from the date of issue. For cancellations received less than ten (10) working days prior to the event no credits will be issued. 

In the event that GLOBAL MEDIA RESEARCH cancels an event, delegate payments at the date of cancellation will be credited to a future GLOBAL MEDIA RESEARCH event. This credit will be available for up to one year from the date of issue. 

In the event that GLOBAL MEDIA RESEARCH postpones an event, delegate payments at the postponement date will be credited towards the rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% credit representing payments made towards a future GLOBAL MEDIA RESEARCH event. This credit will be available for up to one year from the date of issue. No refunds will be available for cancellations or postponements. 

GLOBAL MEDIA RESEARCH is not responsible for any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. GLOBAL MEDIA RESEARCH shall assume no liability whatsoever if this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other event that renders performance of this conference inadvisable, illegal, impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but shall not be limited to: an Act of God; governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; or any other emergency. 

Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, GLOBAL MEDIA RESEARCH reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible. 


CHANGES TO THE PROGRAM

GLOBAL MEDIA RESEARCH reserves the right to make changes to any aspect of the programme, agenda, speakers, dates and venue location and can also cancel events if enrolment criteria are not met, or when conditions beyond its control prevail. Every effort will be made to contact each delegate if the event is cancelled. If an event is not held for any reason, GLOBAL MEDIA RESEARCH’s liability is limited to the refund of the registration fee only. GLOBAL MEDIA RESEARCH is not responsible for any loss or damage as a result of a substitution, postponement, alteration or cancellation of the event due to causes beyond its control including, without limitation, natural disasters, sabotage, trade or industrial disputes or hostilities, and accident.


COMPANY CONTACT INFORMATION:

GLOBAL MEDIA RESEARCH LTD T/as PROQIS
1st Floor
50 Grosvenor Hill
London.  W1K 3QT
United Kingdom
Tel: +44 203 435 8367
Email: info@proqis.com 


COMPANY DETAILS: 
Registration Name: GLOBAL MEDIA RESEARCH LTD
Place of Registration: England & Wales
Registered Office Address: 145-157 St John Street, London, EC1V 4PW, England, United Kingdom
Registered Number: 08771005
Contact Telephone Number: +44 203 435 8367
Email: info@proqis.com