Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)
The Premier Cross-Industry Gathering of Business Transformation, Operational Excellence & AI Industry Leaders & Senior-Executives.
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The Premier Cross-Industry Gathering of Business Transformation, Operational Excellence & AI Industry Leaders & Senior-Executives.
Last Updated: 11 November 2025
This Privacy Policy describes how Global Media Research Ltd, trading as Proqis, collects, uses, stores, and protects your personal data.
Global Media Research Ltd is a company registered in England & Wales (Company Number 08771005), with its registered office at 145–157 St John Street, London, EC1V 4PW, United Kingdom.
Proqis owns and operates the Business Transformation & Operational Excellence World Summit & Awards (BTOES) and associated digital platforms, events, and online communities.
By using our websites, registering for our events, joining our online communities, or otherwise interacting with us, you consent to the practices described in this Privacy Policy.
Data Protection Officer
Global Media Research Ltd (T/as Proqis)
145–157 St John Street, London, EC1V 4PW, United Kingdom
Email: info@proqis.com
We collect information that you give us directly, such as when you:
Register for an event (as a delegate, sponsor, exhibitor, speaker, or awards entrant)
Create an online account or join one of our communities
Subscribe to our newsletters or content
Request information or contact us
Apply for a sponsorship, partnership, or speaking opportunity
This may include your name, job title, company name, address, phone number, email, and payment details (when applicable).
When you use our websites, we may automatically collect:
Your IP address, device type, browser type, and operating system
Pages visited, duration of visit, and referral source
Location and clickstream data
This data helps us improve our services and user experience.
We use Google Analytics and cookies to understand website usage.
All data collected is anonymized. For details on cookies, see Section 8 below.
We may receive information from:
Registration or payment service providers
Marketing or logistics partners assisting with event delivery
Publicly available sources such as LinkedIn and company websites
This information is used to communicate relevant event and business information in accordance with applicable laws.
We use your information to:
Deliver our services: Manage event registrations, ticketing, and logistics.
Communicate with you: Send confirmations, event updates, and support information.
Improve our products: Analyze feedback and user behavior to enhance experience.
Marketing (with consent or legitimate interest):
Keep you informed about related events, webinars, and offers. You can opt out at any time.
Networking & Engagement: Enable participation in event apps, online communities, or award entries.
Compliance & Security: Meet legal requirements and protect against fraud or misuse.
We will never sell your personal information.
We process personal data under one or more of the following lawful bases:
Contractual necessity: To deliver the service or event you registered for.
Legitimate interest: To market related events or analyze engagement.
Consent: When you opt in to marketing communications.
Legal obligation: When required to comply with tax, regulatory, or safety requirements.
We may share your information with:
Event partners and service providers assisting with registration, logistics, apps, and marketing (under strict confidentiality agreements).
Sponsors and exhibitors when you allow your badge to be scanned or connect with them digitally during an event.
Authorities or regulators if legally required to do so.
We never share your data for unrelated or unauthorized marketing.
If you allow your badge to be scanned by a sponsor or exhibitor, your contact details will be shared directly with them under their own privacy policy.
As a UK-based company staging events in the United States, your personal data may be transferred and stored outside the UK or EEA (e.g., in the U.S.).
We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data during international transfers.
By interacting with our sites or registering for our events, you consent to this transfer.
We retain personal data for as long as necessary to:
Fulfil contractual obligations and provide services,
Meet legal, accounting, and tax requirements, and
Maintain historical event participation records for legitimate business purposes.
If you have not engaged with us for four years, your personal data will be securely deleted unless legally required to retain it.
We use cookies to improve your browsing experience, analyze traffic, and deliver relevant content.
Cookies are small text files stored on your device.
You can manage or disable cookies in your browser settings. However, disabling cookies may limit site functionality.
For more details, visit www.aboutcookies.org.
You can manage your marketing preferences or unsubscribe at any time by:
Clicking the unsubscribe link in any marketing email, or
Contacting us at info@proqis.com
We comply with UK GDPR, EU GDPR, CAN-SPAM, and Canada’s Anti-Spam Legislation (CASL).
We may take photos, audio, or video recordings during our events.
These may include images of attendees, speakers, and sponsors.
By attending, you consent to the use of such media for promotional purposes unless you notify us in writing prior to or during the event.
We use appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, or alteration.
This includes encryption, secure servers, and restricted data access.
However, no internet transmission is completely secure; we encourage users to take their own precautions online.
Under UK and EU GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise these rights, contact our Data Protection Officer at info@proqis.com.
If you believe your rights have been violated, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
If you are a California resident, you have the right to:
Request details of the personal data we collect and how it’s used,
Request deletion of your personal data,
Opt out of the sale or sharing of your personal data, and
Not be discriminated against for exercising these rights.
Requests can be sent to:
Data Protection Officer
Global Media Research Ltd (T/as Proqis)
145–157 St John Street, London, EC1V 4PW, UK
Email: privacy@proqis.com
Our services and events are directed at professionals aged 18 or over.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time to reflect changes in law or business practices.
Any updates will be published on this website with a revised “Last Updated” date.
Please check this page periodically for changes.
Global Media Research Ltd (T/as Proqis) values your privacy.
We only collect and use personal data responsibly, transparently, and in ways necessary to deliver our world-class conferences, awards, and content experiences.
Your trust is central to everything we do.