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Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Poster Presentation Judges

Poster Presentation Judges

Cynthia Long

Change Leader Continuous Improvement

More about Cynthia

Niloofer Darbary

Strategy and Business Transformation Leader

More about Niloofer

Ken Fredman

VP, Head of Editorial, Design and Publishing

More about Ken

Brad Morrow

Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer

More about Brad

Lincoln Kirsten

Senior Director

More about Lincoln

Fahrurazi Bin Baharum

Head Organization Improvement, Senior Lean Six Sigma Master Black Belt

More about Fahrurazi

Kevin Inman

Senior Director SRE DevOPS

More about Kevin

Cynthia Long

Change Leader Continuous Improvement, Intuit

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Wednesday 8th May 2024 | 10:30 - 12:00 pm

Biography

Cynthia Long is an award winning Continuous Improvement Leader and Strategist.  Over the last 20 years, her passion for Lean Six Sigma has led her to create, innovate, and be a Revolutionary Leader for Continuous Improvement.  She is based in San Diego.

As a leader in technology, Cynthia is driven to mentor other women so that they can find magnificent opportunities for awesome careers in tech.

Her expertise includes, being a Revolutionary Leader for Continuous Improvement, Business Transformation Strategist,  Lean Six Sigma Master Black Belt, Public Speaker and a dedicated  Philanthropist and Mentor to women in tech.

  Her speaking engagements include:

  • Strategic Conversations- Mentoring and Beyond (Women in Technology)

  • Build to Fit - Paint to Match; Continuous Improvement in an ever changing landscape (ICMI Contact Center Expo 2022)

  • Data; Driving from the Customer Seat (Intuit)

  • Cost of Complexity (Intuit)

  • Surviving Domestic Violence (Compass Center For Women and Families )

Niloofer Darbary

Strategy and Business Transformation Leader,

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Wednesday 8th May 2024 | 08:30 - 10:00 am

Biography

Niloofer is an accomplished leader, with proven expertise driving strategic initiatives at the CXO level, with significant impact for global conglomerates. She has an innate understanding of diverse cultures, working across Asia, Europe, and Americas.

Since joining Fiserv in 2016, she has lead multiple business innovation and transformation initiatives, around go-to-market strategies, improving customer experiences, and cost optimization. Preceding Fiserv, she was the transformation lead at Hewlett Packard involved in the design and execution of mergers & acquisitions, organization transformation and global delivery. She has been a Diversity & Inclusion leader at Fiserv a topic she is passionate about.As an industry-leading expert, Niloofer has been a key speaker at prestigious conferences across Asia, Europe and Americas. She was also a judge for the largest-scale, cross-industry leadership level event Digital Transformation & Operational Excellence Industry Awards in 2021, and was nominated for the "Change Agent" award at the Women in Payments USA Symposium 2022.

She is also a founding member of a global taskforce focused on creating more awareness of a genetic mutation called G6PD Deficiency that affects approximately 400 million individuals from diverse ethnicities.

Ken Fredman

VP, Head of Editorial, Design and Publishing, S&P Global

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Friday 10th May 2024 | 14:15 - 14:45 pm

Biography

Ken leads the Editorial, Design & Publishing (EDP) team created as part of S&P Global’s merger with IHS Markit. His team supports the creation of essential intelligence content, including articles, reports, presentations, infographics, cartography, videos, podcasts and dashboards on global markets with high-quality and consistent standards. The team uses its scale, with staff members located in 19 U.S. States and 10 countries, to provide 24/5 follow-the-sun operations for sector and regional-specific news, analysis, research, and economic insights.
Ken is a member of S&P Global’s Research Council and heads the firm’s Editorial Council to define style, develop editorial talent, share best practices, drive content innovation, and protect the franchise through governance and standards.
Prior to S&P Global, Ken directed digital marketing strategy for investment management businesses with BNY Mellon and J.P. Morgan.

Brad Morrow

Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer, Helmerich & Payne

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Wednesday 8th May 2024 | 08:30 - 10:00 am

Biography

Brad Morrow is a Master Black Belt in Lean Six Sigma. He is a Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer at the Tulsa Based firm Helmerich & Payne. Brad invented and published the Lean tool TaaG analysis (Trends at a Glance). He is also the creator of the new contemporary art form Ignatian Rogue Art. Beyond this he is a professional magician (who performs under the stage name Zane Black). As a magician he invented the magic genre of Improv Magic. Brad is also a motivational speaker who speaks on topics such as how to turn dreams into reality and he is the creator of the empowerment podcast

Lincoln Kirsten

Senior Director, Fujitsu Ltd

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Friday 10th May 2024 | 12:45 - 13:15 pm

Biography

Lincoln Kirsten, SAP Offerings Leader at Fujitsu, is a Senior Director in the Global Business Applications division, responsible for leading the SAP Business Process Intelligence (BPI) and ERP transformation initiatives for Fujitsu globally. He has over 25 years of experience in consulting and IT services, including Business Management, Portfolio Management, Pre-sales, and Delivery roles. In addition to leading teams in the Americas, Caribbean Region, Middle East, and Europe, Lincoln has assisted numerous companies in various sectors, such as Manufacturing, Oil & Gas, Food & Beverage, Retail, A&D, Telecommunications, and Automotive. Lincoln is also designated by SAP as an official Intelligent Enterprise Ambassador, and his current work involves, among other things, developing frameworks and methodologies around Digital Operational Excellence to meet customer needs and drive business processes efficiently.

Fahrurazi Bin Baharum

Head Organization Improvement, Senior Lean Six Sigma Master Black Belt, Petronas

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Thursday 9th May 2024 | 16:45 - 17:15 pm

Biography

 

Fahrurazi Baharum has more than 25 years of experience in business process reengineering, process improvement & optimization, and continuous improvement in Manufacturing and Oil & Gas sector. As a Head of Organization Improvement cum Senior Master Black Belt, under the Organization Transformation Unit, Change Management Department, Group Human Resource Management of PETRONAS, Fahrurazi has led Lean Six Sigma Green Belt, Black Belt and Master Black Belt training, and has trained & coached more than 700 Lean Six Sigma Practitioners for the past 16 years. Fahrurazi attained his license and certification in Lean Six Sigma from the American Society for Quality (ASQ) & Six Sigma Academy US. As a passionate continuous improvement practitioner, Fahrurazi has led and facilitated numerous Business Transformation, Process Reengineering, Improvement & Optimization, and Lean Six Sigma initiatives across PETRONAS, with realized audited value creation of more than USD 10 Billion of Cost Savings & Cash Generation and contributed to more than 300,000 of man-hours savings.
Fahrurazi has been invited as the judge at various Innovation Competitions in Malaysia, and guest speaker & panelist at established international and domestic conference related to Manufacturing, Operational & Process Excellence and Continuous Improvement.

 

Kevin Inman

Senior Director SRE DevOPS, Fannie Mae

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Friday 10th May 2024 | 14:15 - 14:45 pm

Biography

A seasoned Technology Executive with a proven track record in Silicon Valley, including Apple, eBay PayPal, Cisco, AppDynamics AWS, , I am highly adept at optimizing team performance and building world class organizations at scale.. Passionate about system design and architecture coupled with disruptive technologies to achieve remarkable results. Leveraging my expertise, I have successfully built and elevated world-class engineering teams, organizations and companies. My approach to work involves embracing the cutting edge of technology and assembling a team of exceptionally talented individuals to work smarter and more efficiently.