Close

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Awards Judging Panel

Jd Marhevko

VP Quality

More about Jd

Irene Dima

VP

More about Irene

Prasoon Vidyarthi

Vice President, Product Managment

More about Prasoon

Nikolas Casagrande

Vice President, Digital Innovation & Strategy at Citizens Financial Group, Inc

More about Nikolas

Pad Narayanan

Vice President - Digital

More about Pad

Dheeraj Sinha

Director - Data Management. Head -Entity Reference Data

More about Dheeraj

Chris Hutchins

SVP, Chief Data & Analytics Officer

More about Chris

Marcelo Coelho

VP Continuous Improvement

More about Marcelo

Niharika Singh

Director, Transformation, Organization Strategies, and Culture

More about Niharika

John Gallo

Director of Security & Compliance

More about John

Rikke Rasmussen

Director, Strategy & Operations, international

More about Rikke

Suraj Baxi

Vice President of Enterprise Transformation

More about Suraj

Tyrone Grandison

Chief Technology Officer - App Innovatipn, Infrastructure, and Security

More about Tyrone

Anna Scarlett

Director of Strategy and Transformation

More about Anna

Michal Wierzchowski

Sr. Director Operations Solutions

More about Michal

Joseph Randazzo

VP Transformation & Strategy

More about Joseph

Seza Vaziri

Group VP of Quality

More about Seza

Alan Bronowicz

Senior Directory, Professional Services Strategy & Operations

More about Alan

Anick Powell

Assistant Vice-President, Organizational Effectiveness

More about Anick

Ian Phillips

LM Fellow & Chief Data Architect

More about Ian

Saurabh Choudhuri

Global Vice President - SAP Digital - Head of Digital Modalities, Innovation in Digital Sales

More about Saurabh

Aaron Washburn

Senior Director of Business Process Improvement

More about Aaron

AMIT DINGARE

Director of Data Science & Insights

More about AMIT

Grace Welch

Vice President, Portfolio Governance and Operations Leader

More about Grace

Eugenia Sorotokin

Global Director, Production Solutions Digital

More about Eugenia

Sonja Torbica

AVP Operational Excellence

More about Sonja

Catriona Barbato

Director, Transformation Management

More about Catriona

Kelsey Conophy

Director of Product Management

More about Kelsey

Jd Marhevko

VP Quality, ZF Group, Electronics & ADAS

Biography

Global VP of Quality for the ZF Groups Electronics & ADAS Division. Also run a private consulting firm in Lean/Ops/Quality

Irene Dima

VP, CITI

Biography

In my current role, I leverage my skills in product management, strategy, innovation, and communication to identify opportunities for methodology enhancement, analyze options, develop insights, and propose recommendations and solutions. I also manage the program roadmap and ensure project deliverables and milestones are achieved against agreed timelines. I work with the technology and implementation team to develop the solution, and with senior stakeholders to communicate and engage them on the progress and outcomes. I have successfully driven the prototype modeling and rollout of the new methodology and design in target countries, enabling Citi to optimize its digital investments and performance.

Prasoon Vidyarthi

Vice President, Product Managment, LPL Financial

Biography

I lead product management function for a business unit here at LPL. In my product portfolio, I have a suit of technology and service products. I am responsible for product P&L, customer acquisition, and retention. I oversee product development and manage technology budget. I guide the product teams for product management initiatives.

Nikolas Casagrande

Vice President, Digital Innovation & Strategy at Citizens Financial Group, Inc, Citizens

Biography

A staunch proponent of the value created through partnerships between enterprises and startups, Niko Casagrande is Vice President of Digital Innovation & Strategy at Citizens.  He focuses on building FinTech ecosystem relationships, managing accelerator and VC partnerships, pairing emerging technologies with key opportunities in the bank, and helping high-potential FinTechs navigate the organization.Niko drives internal and external value through community-led partnerships and revenue generation opportunities, as well as surfaces startups that represent viable investment/acquisition opportunities.

Pad Narayanan

Vice President - Digital, Mohawk Industries Inc

Biography

Innovative IT Application Leader with significant experience in Software Architecture Framework focused on human-computer intelligence and leading global project teams. Leverages technology and data-driven decisions to transform businesses, drive growth and position IT as a competitive advantage in the Digital Marketplace. Hands-on management of continuous integration of design, development, and deploying software applications. Respected for inspiring teams, leading by example, collaborative problem-solving, and delivering on promises. High performer, able to prioritize assignments, mentor game-changing teams, and provide end-to-end business transformation and Digital Product Ownership capabilities empowering Sales, Marketing, Customer Service, and e-commerce Operations across the US, Canada, Europe, and Asia. Enthusiastically takes on the most challenging projects, creates detailed project plans, motivates teams, and exceeds expectations.

 Strategic Business Head and board member of Executive Leadership team for Commercial division of Mohawk

Executing enterprise business data solution that is innovative and one of its kind which has been approved and sponsored by the senior leadership for all brand sites and B2B customer facing apps 

Work closely with eCommerce and Digital Transformation teams to optimize and strategize Web application performance and customer experience.

 With specialization in HCI (Human Computer Interaction), redesigned and repositioned the entire Web Design process for brand sites in collaboration with IS, Design Team and eCommerce team.

Dheeraj Sinha

Director - Data Management. Head -Entity Reference Data, S&P Global Market Intelligence

Biography

 

Dheeraj manages a global team of Reference Data that caters to the organizational need for unified MDM across business line. His job includes -
Partnering with Product and operation leadership team on a day-to-day basis to provide unique data for businesses to provide market differentiator product offerings. Few responsibilities include :
 Spearhead commercialization of Data Management capabilities that has earned a revenue of more than $2 million with an ACV of more than $10 million across S&P Global Market Intelligence offering
Manage strategic Data Integration initiative encompassing cross functional data to provide Cost, Revenue, Operational and Contractual synergies and actionable insights and recommendations for business.
Implement new product offerings using the inputs from external market to stay ahead of the competition by continuously learning new market trends and technology by collaborating with external sources and internal teams
Partner with Content Operations leadership to ensure latest market trends are continuously incorporated into product offerings and commensurate training plans and materials are updated to have effective adoption and execution of new strategic digital policies and procedures using Pathfinder and salesforce processes to support operation
Work closely with content management team and 3rd party partners from across different industries to collect and synthesize data to provide unique product offering, leveraged to provide unique insights for end users /subscribers
Partner with multiple stakeholders across multifunctional teams to scale up our data onboarding practices across geographies, align entity management and event treatment, improve on standard operating procedures, and lead the organization with a transparent, global strategy
Collaborate consistently with the corporate data office to assess these latest trends in technology and implement the most feasible tools and technology for the team by partnering with the front and back-end technology project teams
Implement a strategy to develop new business intelligence and analytical tools and technology aligned with organization digital strategic vision. This involves owning the full project lifecycle

Chris Hutchins

SVP, Chief Data & Analytics Officer, Lifepoint Health

Biography

I am responsible for defining and executing the enterprise-wide data & analytics roadmap to align information assets with key business objectives, define and oversee governance framework and organizational structure that supports data quality, prioritization of workstreams, Artificial Intelligence and Innovation efforts, and data monetization approach.

Marcelo Coelho

VP Continuous Improvement, EquinoxGold

Biography

Lead, Manage, Direct, and Promote EquinoxGold Continuous Improvement (CI) program and culture across all facilities and activities globally, with accountability and responsibility for the CI performance across EquinoxGold. Partner with business leadership to drive key initiatives and transformation activities that improve KPI’s and other business performance indicators such as ROI, margin improvement. Establish and integrate the CI system as part of the overall EquinoxGold Operating System. Develop, implement, and refine the EquinoxGold CI Management System, consistent with our processes and practices across the organization. Work closely with all organizational functions to document processes and improve the methods that we use to execute our business plans. Become an invited member and welcomed supporter to all EquinoxGold Operations. Work closely with local Country SVPs and CI/Lean leaders to provide CI System roadmap direction and support. Identify process optimization opportunities within the organization through onsite observations and use of Current State evaluation and Future State target. Coach, Facilitate, and Lead advanced improvement projects as necessary within the organization. Build a Continuous Improvement organization with required bench strength to support the corporate CI initiatives. Coach, mentor and teach all levels of organization on CI concepts and tools, including actively leading GB training & kaizens. Lead, Manage, Direct and Promote the Green Belt Training program and establish other training programs such as Yellow belt, LSS Black Belt as needed. Assist in coordinating and managing projects and events such as Kaizen events, office & manufacturing improvements, and other tasks as assigned. Be a leader, mentor, and coach towards integration of CI principles, values, philosophies, and tools for driving continuous improvement through coaching, guiding and hands on support over multiple projects. Work with value stream owners to create a system to ensure everyone is conducting the CI principles correctly and consistently. Assist in the development and management of a best practice sharing internal network supported by Safety, Quality, and Continuous Improvement Principles. Provide monthly and quarterly performance reports as assigned.

Niharika Singh

Director, Transformation, Organization Strategies, and Culture, Nike

Biography

Leading the Change Management Office (CMO) for Nike HR, driving change management strategy for enterprise-wide HR transformation (business operating model rollout, job and pay architecture, technology implementation) and sustainment actions impacting 80,000+ global teammates. Developing and measuring key performance metrics that will be used to assess what successful change management looks at NIKE through adoption targets, change readiness assessments, change adoption assessments, training assessments, engagement metrics. Developing strategic change capability within Nike HR and business partners, engaging senior leaders in their sponsorship role and ensuring stakeholder alignment. Acting as the key point of intake for new change management initiatives within HR organization, assessing and prioritizing resources against the Annual Operating Plan. Managing and mentoring a team of 25 change practitioners, implementing change management tactics to drive knowledge, engagement, and sustained adoption Managing budget of $7Million USD and relationship with selected external partners such as Deloitte and Contractors for change management efforts.

John Gallo

Director of Security & Compliance, Texas Dow Employee Credit Union

Biography

Currently tasked to drive the transformation of the Cloud Native Operating Model and build a new 3-year technology vision. Shape Cyber Security IT strategy and technology roadmap by engaging with business and functional leaders to define needs, objectives, and opportunities. Oversee technology leadership integration team spanning IT functions Enterprise Architecture, Infrastructure, Digital & Software Development, Portfolio Management & Delivery, IT Administration, Services & Support, Data & Analytics, Security, and Innovation. Led key elements of Covid-19 crisis response. Effectively communicated and influenced others toward future state solutions, often engaging with C-Level executives and Board of Directors (BOD) to secure buy-in

Rikke Rasmussen

Director, Strategy & Operations, international, adobe

Biography

I lead strategy and operations across Adobe International ( EMEA, Japan, APAC ) with focus on our digital media business (b2c). This includes all marketing operations, budget planning, organisational strategy and customer journey strategy. Passion points include sustainable Generative AI and Diversity & Inclusion and in particular cultural diversity.

Suraj Baxi

Vice President of Enterprise Transformation, Albemarle Corporation

Biography

ā— Partner with C–Suite and business unit strategy leaders to define company strategy - both long range and annual, and responsible for localizing and aligning the strategy to the top 100 leaders through the enterprise OKR process.

ā— Lead the Transformation Management Office - consisting of EPMO, Continuous Improvement, Business Process Management Align our PMO, Change Management, and CI efforts to the top 50 initiatives. Define, visualize, and manage the transformation governance structure with QBRs, MBRs, Initiatives – highlighting value realized, resource constraints, execution risk and gaps – focusing on building strategic agility throughout the organization.

ā— Led the Customer-Centric Growth Strategy and CX Team, identifying $600 million revenue opportunity through premium-pricing, lowering the cost to serve, and furthering our customer satisfaction.

Tyrone Grandison

Chief Technology Officer - App Innovatipn, Infrastructure, and Security, Microsoft

Biography

Of the full portfolio of 161 global partners in the Industry Partner Solutions org within Microsoft, I manage the team that handles the co-innovations across the app innovation, infrastructure, and Azure security solution areas. Through these co-innovations, the partners my team supports contribute more than a billion dollars in revenue to Microsoft.

Anna Scarlett

Director of Strategy and Transformation, Avista

Biography

Responsible for utility strategy development and implementation, operational excellence, organizational change management, enterprise asset management and business analysis, federal grant programs, and overall transformation roadmap and initiatives.

Michal Wierzchowski

Sr. Director Operations Solutions, Jabil

Digital Transformation Excellence World Summit (BTOES DIGITAL)

Thursday 16th December 2021 | 09:00 - 09:30 am

Biography

Leading company Materials Velocity effort by driving E2E process design of overall cyber ECO-System. Introducing Industry 4.0 to the enterprise allowing the teams to leverage and exploit a connected data/process flow.

Manage creation of future standards and architectural design of the E2E physical process and integrated architecture to lead enterprise digital transformation of our factory systems, processes, technology, and people. Responsibility of BPM implementation at the enterprise level to drive operational transformation.

Joseph Randazzo

VP Transformation & Strategy, HEXAGON

Biography

Responsible for design and roll out of the "Integration Managment Office" which ensures company acquisitions are efficiently operationalized in a way that realizes synergies defined in investment hypothesis.

Recognized the need, and established a global, cross-functional "Transformational Community" to help the company operations purposefully evolve to support long term growth targets.

Foster multi-divisional efficiency programs designed to ensure profitability margins

Seza Vaziri

Group VP of Quality, Petrofac

Biography

Accountable for quality organization across all Petrofac businesses and monitoring the quality performance and delivery of the company outputs and deliverables to serve customers and clients globally.

Leading a team of 200+ passionate quality experts, promoting operational performance, streamlining our work processes and driving continuous improvement across the group.

Alan Bronowicz

Senior Directory, Professional Services Strategy & Operations, adobe

Biography

Provide strategy & operational oversight to a $500m consulting practice for Adobe. Lead a team of 70 people covering the following; Sales & Revenue planning & management (20-30%+ YOY growth), sales & revenue forecasting operations, contract management, resource management office, partnerships, program management, reporting and analytics, business process management, interns and associates academy, technology transformation.

Anick Powell

Assistant Vice-President, Organizational Effectiveness, NAV CANADA

Biography

Advancing the organization to become an industry catalyst through the oversight of Communications, Change Management, Leadership and development, Performance and Succession management and spearheading the company's culture and brand initiative and Future of Work strategy.

Ian Phillips

LM Fellow & Chief Data Architect, Lockheed Martin

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

Wednesday 8th May 2024 | 13:30 - 15:00 pm

Biography

 

Ian Phillips is the Chief Data Architect for Lockheed Martin Aeronautics in Fort Worth, TX. Ian is also a LM Fellow and INCOSE ESEP.
Ian first started working with data while developing applications using Public Domain INGRES in the mid-1980s. He first developed the concept of Information Lifecycles while working as the Chief Architect on a major project for NASA in 1998, and he continues to refine the Information Lifecycle concept to this day.

Saurabh Choudhuri

Global Vice President - SAP Digital - Head of Digital Modalities, Innovation in Digital Sales, SAP

Biography

At SAP, Saurabh is currently serving in the role of "Global Vice President - Head of Digital Modalities" leading a global team of innovative product managers & digital evangelists who create digital innovations & roll out incubations for the execution of SAP's Digital strategy across the regional digital hubs across the 7 regions globally. My business unit is the central organization empowering our regional SAP Digital Hubs across the end-to-end sales cycle from lead generation to sales closure with the latest & greatest next-generational digital innovations & incubations like SAP Enterprise GPT & AI Avatars to increase SAP talent productivity & provide memorable customer experiences to 1000's of customers worldwide. 

Aaron Washburn

Senior Director of Business Process Improvement, CME Group

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 14:25 - 14:55 pm

Biography

Aaron Washburn is the Senior Director of Business Process Improvement at CME Group, overseeing the office of Business Process Improvement and is responsible for designing, leading and fostering a culture that embraces a continuous improvement mindset.  He has over fifteen years of experience of driving operational effectiveness and improving the Customer Experience across various industries.

Aaron earned a MBA from the Kellstadt Graduate School of Business, DePaul University.  He is a certified TQM instructor and a Lean Six Sigma Black Belt.

AMIT DINGARE

Director of Data Science & Insights, Novelis

Biography

I lead a global team that focuses on AI, Operations Research, and Insights. In my role, I own the strategic decision-making as well as tactical execution to produce business value. I own P&L responsibility for a significant budget related to new technologies

Grace Welch

Vice President, Portfolio Governance and Operations Leader, Chubb

Biography

Design, implement and manage program governance and project management operations for Chubb's Global Analytics. Global Analytics spans models, analytics platforms and curated data assets for underwriting, and claims across all global Chubb businesses as well as application of Generative AI across the company.

Eugenia Sorotokin

Global Director, Production Solutions Digital, Baker Hughes

Biography

As the global head of digital for our 3.5B Production Solutions business segment, I oversee both commercial (external) and enterprise (internal) digital programs. My team of product managers, project managers, scrum teams, and implementation experts serve both our customers and our product lines to leverage technology to adapt their business. Our programs range from leveraging AI to predict failures of equipment for customers (one of our commercial software offerings), to optimizing our internal S&OP processes so our business can run with better margins.

My main focus is ensuring that we are addressing the most impactful opportunities, with the best technology and rigorous execution to deliver tangible results. Most of our initiatives have components of data management, tech stack improvements, and organizational change management.

Sonja Torbica

AVP Operational Excellence, Toronto-Dominion Bank

Biography

I lead a cross-functional team to solve complex business problems using an operational excellence framework that takes a channel agnostic view of the customer and works across the organizational silos of the bank to reimagine the target state for our customer and our colleagues.

Catriona Barbato

Director, Transformation Management, Cognizant

Biography

As a seasoned Director of Organizational Change Management (OCM) within the Transformation Management division of Cognizant's prestigious Consulting practice, I am passionate about shaping the future of organizations by driving transformative change.

???? Leadership: At the heart of my role is the privilege of leading a dynamic and high-performing team of change and learning practitioners. Together, we are dedicated to redefining the boundaries of organizational success through strategic change initiatives.

???? Cross-Vertical Expertise: My work spans across all industry verticals within Cognizant, allowing me to leverage the collective intelligence of diverse sectors to deliver best-in-class solutions to our valued clients. I thrive on the opportunity to bring innovation and excellence to every engagement.

????‍???? Mentorship: As a leader in our practice, I am committed to nurturing the talents of the next generation of professionals. Guiding and mentoring younger colleagues is a deeply rewarding aspect of my role, and I take pride in contributing to their growth and success.

???? Innovation & Solutions: I am constantly driven to push the boundaries of transformation by crafting innovative solutions that enable organizations to adapt, evolve, and thrive in an ever-changing business landscape. Creativity and a human-centric focus are at the core of my approach.

???? Executive Sponsorship: My dedication to our clients extends beyond my role as a Director. I also serve as an executive sponsor, supporting key programs that drive meaningful change and create lasting impact.

Kelsey Conophy

Director of Product Management, Intuit

Biography

Awards Testimonials

"It was an honor for Avis Budget Group to win Best Organizational Achievement in Lean Enterprise Improvement  in the first year of our Lean Six Sigma deployment. The award process was thorough and it gave Avis Budget Group a tremendous platform to demonstrate the success our young Performance Excellence deployment has achieved. The $40 million of verifiable hard-dollar savings ABG’s Performance Excellence team was able to achieve in its first year was a key deliverable of the company’s annual strategic plan."

Vice President Performance Excellence Deployment Leader, Avis Budget Group

"It has been an honor to accept the award for Best Achievement of Organizational Business Improvement in Healthcare this year.  The award has allowed SSFHS to increase the credibility of its Lean Six Sigma Program within its own system and in the communities it serves.  The award shows our customers and competitors that we are committed to excel and progressing steadily as we improve the quality of care for our patients."

Regional CEO, Sisters of St. Francis Health Services, Inc. – Northern Indiana Region

"We are extremely excited to have received this recognition for Best Emerging Business Improvement. I believe this terrific award recognizes that customers can depend on our ability to live our mission statement every day with on time delivery, lowest industry turn times, customer service of exceptional value, service and products of the highest quality.  Also, I'd like to compliment the organizers for their excellent recognition program."

President and Chief Executive Officer of PAS Technologies

"I was very pleased to accept the award of Best Project Achievement in Business Enabling Processes on Delphi's behalf. It was especially gratifying to receive external validation from a diverse and global audience that included contingents from some of our key customers and competitors."

Global Director of Customer Satisfaction, Delphi Gas Engine Management Systems

"It was an exceptional moment when we first learned BMO Financial Group was the recipient of three Global Six Sigma and Business Improvement Awards. Theses awards are truly attributable to all the hard work and dedication of our employees across North America. Lean Six Sigma has enabled BMO Product Operations to significantly improve our customer service and organizational cost management in today's challenging economic environment. We are determined to intensify our commitment to Lean Six Sigma business improvements as we continue to deliver great customer experiences."

P. Eng, MBA, Deployment Leader and Master Black Belt, BMO Financial Group

"Capital One has received multiple awards through our participation in the  Global Six Sigma Award Program, including most recently the 2008 Platinum Award for Process Excellence Project and the Best Project Achievement in Innovation or Product Development. This prestigious external recognition is a great confirmation of the exceptional business results delivered by our associates."

Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank