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Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Date

- May 2026

Where

Orlando
Renaissance Orlando at SeaWorld®

The Business Transformation & Operational Excellence Awards 2018 Shortlist

The Business Transformation & Operational Excellence Awards 2018

Wyndham Orlando Resort International Drive

March 14, 2018

Celebrating Outstanding Organizational Achievements   

We proud to announce the shortlist of finalists from eighteen categories, selected by the independent judging panel.

Organizational Awards Finalists

Best Achievement of Operational Excellence in Manufacturing

  • PotashCorp
  • Johnson Controls
  • RLG International

 

Best Achievement of Operational Excellence in Pharmaceuticals & Life Sciences

  • Bristol-Myers Squibb
  • OCuSoft

 

Best Achievement of Operational Excellence in Healthcare

  • Penn Medicine
  • Optum
  • NTT Data
  • Cognizant Technology Solutions

 

Best Achievement of Operational Excellence in Banking, Capital Markets & Insurance

  • Redstone Federal Credit Union
  • State Street
  • BNY Mellon

 

Best Achievement of Operational Excellence in Energy & Utilities

  • E.ON
  • Scottish Power

 

Best Achievement of Operational Excellence in Technology & Communications

  • Arrow Electronics
  • Cisco
  • NTT Data

 

Best Achievement of Operational Excellence in Hospitality & Construction

  • Apple Leisure Group
  • TUI Group

 

Best Achievement of Operational Excellence in Airlines & Transportation 

  • RLG International
  • Virgin America

 

Project Awards Finalists

Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture.

  • Bristol-Myers Squibb
  • RLG International
  • Cisco
  • BNY Mellon
  • Cognizant Technology Solutions

 

Best Achievement in Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth

  • Cicero Group
  • Bristol-Myers Squibb
  • Cognizant Technology Solutions

 

Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

  • Cognizant Technology Solutions
  • State Street
  • Cognizant Technology Solutions
  • Stefanini
  • Arrow Electronics

 

Best Achievement in Operational Excellence to deliver Business Transformation

  • NTT Data
  • OCuSOFT
  • PotashCorp
  • IBM
  • State Street
  • Cicero
  • Cognizant
  • Blue Cross Blue Shield of Michigan
  • Greene Group Industries

 

Best Achievement in Operational Excellence to deliver Digital Transformation

  • Arrow Electronics
  • Penn Medicine
  • Cognizant Technology Solutions
  • The University of Central Florida

 

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

  • Cognizant Technology
  • BMS
  • IBM

 

Best Achievement in Technology Enabled Process Automation

  • IBM
  • NTT Data
  • Cognizant Technology Solutions
  • HP
  • ADP

 

Best Achievement in Data Analytics enabling Operational Excellence

  • IBM
  • IBM
  • Cohesive Solutions
  • Cognizant

 

Best Operational Excellence project under 90 days

  • Johnson Controls
  • The University Of Central Florida  

 

Personality Awards Winners

The Business Transformation & Operational Excellence Awards are proud to announce the winners of our prestigious personality awards.

Head of Operational Excellence of the Year Award

Lisa Norcross, SVP Operational Excellence (Head of the Center of Operational Excellence) E.ON

Operational Excellence Outstanding Leader of the Year Award

Yew Ker Ling, Vice President (Group Centre of Operational Excellence), Singtel Group

 

Platinum Awards

The following Platinum Awards cannot be entered for. The winners will be selected by the judges from across a range of categories.

  • The Platinum Award for Best Achievement in Organizational Operational Excellence
  • The Platinum Award for Best Achievement in an Operational Excellence Project

To learn more about the awards program, please click here.

The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Industry Awards on Wednesday, March 14th, 2018, 7.30pm, at the Wyndham Orlando International Drive, Orlando, FL.

Lifetime Achievement Award for Operational Excellence

The Dr. Mikel “J” Harry “Six Sigma” Lifetime Achievement Award for Operational Excellence 

How to Attend BTOES18 Summit & Awards

The Gala Awards Reception & Program coincides with the Business Transformation & Operational Excellence World Summit, the largest senior-level annual event for the Operational Excellence executives. You can access the event agenda here.