Business Transformation & Operational Excellence Summit & Industry Awards (BTOES)

The Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

2017 Awards Press Release

2017 Awards: Official Press Release


London: April 1, 2017

The Business Transformation & Operational Excellence Awards announces its 2017 winners

The winners for all categories and the special awards were announced at The Business Transformation & Operational Excellence Awards Gala Reception on Wednesday March 22, held at The Four Seasons Resort At Walt Disney World Resort, Orlando, Florida.

Devender Malhotra, Vice President & Chief Quality Officer at Wipro, received the People Award for Deployment Leader of the Year. This award is given to the person who has lead the organizations through successful Operational Excellence deployments, and delivered the most outstanding results for their organization.

The Platinum Award for Organizational Excellence went to the Pharmaceuticals & Life Sciences award winners Sanofi Pasteur, with the Platinum Award for the best Operational Excellence Project went to the Best Achievement in Business Transformation winner, Philips lighting. 

Honors were given to a total of 12 organizations for adopting and deploying Operational Excellence projects & processes to achieve significant organizational improvements.

Roll Call of Winners and Finalists

Deployment Leader of The Year Award.

  • Devender Malhotra, Vice President and Chief Quality officer, Wipro Limited 

Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture.

  • NextEra Energy

Best Achievement in Business Transformation

  • Philips Lighting

Best Achievement in Digital Transformation

  • Mentis Neuro Health

Best Achievement of Operational Excellence in Pharmaceuticals & Life Science

  • Sanofi Pasteur

Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities

  • Black & Veatch 

Best Achievement in Technology Enabled Process Automation.

  • Memorial Sloan Kettering Cancer Centre 

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project.

  • Joint Winners: Cognizant & Singtel 

Best Achievement of Operational Excellence in Manufacturing

  • Johnson Controls

Best Achievement of Operational Excellence in Technology & Communications

  • IBM

Best Achievement of Operational Excellence in Healthcare

  • University Health Network (UHN)

The 2017 Finalists include:

ZS Associates, MassMutual, Cyient, EDP Renewables, Bristol-Myers Squibb, Arrow Electronics & more.

To view the winning entry case studies and see the full list of finalists by category, please visit from March 27.

The accompanying Business Transformation & Operational Excellence World Summit is the largest annual gathering of senior Operational Excellence Professionals.   Keynote speakers included: Former Chief Innovation Officer Omar Hatamleh of NASA, Priya Anant, Director of Global Vendor Operations, Trust & Safety at Google, and Jeff Hastie & David Margil of BOSE Corporation.

- end -


For further information, please contact:

Charlotte Kelly, Content Director, BTOES17
T: +1 312 572 9912



Notes to Editors

View photographs for use from the Awards:


The independent judging panel for the 2017 program includes: 

  • Priya Anant

Director, Global Vendor Operations, Trust & Safety, Google

  • David Feierstein

Global Head of Business Transformation Office and Zero Based Budgeting, NCR Corporation

  • Jeff Porada

Global Director of Lean Six Sigma, Jabil

  • Peter Evans

Director of LCI, LEGO

  • Norbert Majerus

Lean Champion, Book Author and Shingo Prize Winner, Goodyear Tire and Rubber Company

  • Tze Chiam, PhD

Associate Director, Research Informatics, Christiana Care Health System

  • Marsha Maldonado

Senior Business Improvement Lead, Turner Broadcasting System

  • Solomon Dadebo

Head of Productivity, PBC, Product Mgmt., Process Systems Eng. & Ops Excellence, Global HyCO, Praxair, Inc.

  • José Pires

Vice President and Director, Business Excellence, Black & Veatch Corporation

  • Christopher Govero

Executive Director of Performance Improvement and Outpatient Services , Hospital Sisters Health System

  • Zac Jacobson

Sr. Director, Global Business Excellence & Customer Insights, eBay

  • Pranay Butala

Associate Vice President, Continuous Improvement and Consulting, Guardian Life

  • Eric Pope

Vice President Operations, U.S. Synthetic

  • Matthew Morgan

Head of Process Excellence, Bridgewater Associates

  • Sisir Padhy

VP Process Excellence & innovation, Verizon

  • Mustafa Abdulali

Director of Lean Transformation, NCH Healthcare System

  • Rick Hepp

Executive Director, Operational Excellence, Bristol-Myers Squibb, Global Manufacturing and Supply


About Proqis –

Proqis produces the research led, content exceptional, large-scale commercial conferences and events targeted at the pressing issues faced by senior-level executives in major global corporations.

Through extensive research with the key players Proqis events deliver vital, detailed need-to-know business information via best practice case-studies from the leading industry minds and early adopters,

As well as the participation of many corporate CEOs, keynotes at previous summits include Malcolm Gladwell, Jim Collins, Horst Schulze, Founder & Former COO, The Ritz-Carlton, and many more…  


Please find further details regarding Proqis at