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Business Transformation & Operational Excellence World Summit (BTOES 2020)

The Largest Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

BTOES20 Awards Finalist Roll Call

Business Transformation & Operational Excellence Industry Awards 2020 - Finalist Announced. 

We are proud to announce on January 15th, 2020, the shortlist of finalists from fifteen categories selected by the independent judging panel, for the 2020 Business Transformation & Operational

Excellence Industry Awards program. Listed by category, the finalists are:


Project Awards Finalists

Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture

IBM - Leveraging Employee Engagement with Empowerment

Capgemini Polska Sp. z o.o. - People Engagement Program (PEP!)

BRP - Deliver manufacturing excellence

Cisco Systems - Diverse Talent Accelerators

Cognizant Technology Solutions - CTS - Cultural Transformation through WorkForce Management

Cognizant Technology Solutions - CTS - Cultural Transformation to deliver high performance in Life Sciences

Gateway Health - Stars Quality Organizational Transformation

Ingersoll Rand - Ingersoll Rand / Team Leader Development Program

Orange County Property Appraiser - OCPA - Best Achievement in Cultural Transformation & Sustainability 

Delane Consulting & Talent Management - Lean Business Agility

Best Achievement in Data Analytics enabling Operational Excellence

Cisco Systems - Diverse Talent Accelerators

Cognizant Technology Solutions - CTS - Data Analytics - AI based predictive analytics for employees

Cognizant Technology Solutions - CTS - Data Analytics in Banking and Financial Services

IBM - Winning by Predicting Data

IBM - IBM Q2C COGNITIVE ADVISOR

Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence 

Cognizant Technology Solutions - CTS - Outstanding Customer Experience using predictive analytics

Blue Cross Blue Shield of Michigan - BCBSM's Customer Experience Journey

Cognizant Technology Solutions - CTS - Outstanding Customer Experience - Using AI for Customer Feedback Analysis

IBM - CAIR - Client Advocacy Powered by AI

Lincoln Financial Group - Secure Sites Migration/Lincoln Financial/Scott Roth

Marriott International - Delivering Improved Customer Satisfaction and Operating Efficiency by Transforming and Implementing a World-Class Service Delivery Model

McDonald's Corporation - McDonald's Digital Acceleration Project

MPIPHP - Rolling Out The OpEx Red Carpet For Industry Members

Orange County Property Appraiser - OCPA Best Achievement in Operational Excellence to deliver an Outstanding Customer Experience Excellence

Best Achievement in Visual Management

IBM - Clarity - Competitive Insights Engine Powered by AI

Blue Cross Blue Shield of Michigan - BCBSM's Servicing Command Center

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Cisco - Cisco's Travel and Expense Transformation via Sap Concur

Cognizant Technology Solutions - CTS - Value Creation to client by reducing Time to Market of mapping solutions

HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners

IBM - Excellence in Acceleration of Offerings Launch

Petronas - Value Creation and Innovation through Innovative Creative Circle and Value Improvement Program

Touch-A-Life Foundation Inc - TAL Giving /Touch-A-Life Foundation/Tej Gundavelli

Lighthouse - Project CORE

Best Achievement in Operational Excellence to deliver Business Transformation

Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model

IBM - TLDP (Transformational Leadership Development Program)

Blue Cross Blue Shield of Michigan - BCBSM's BlueFIT

BRP - Deliver manufacturing excellence

Cisco - Travel and Expense Transformation

Cognizant Technology Solutions - CTS - Business Transformation through BPaas solutions in Healthcare

Delane Consulting & Talent Management - Lean Business Agility

Enzen - The UK Power Networks Business Transformation Programme

HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners

IBM - BlueSeller – Cognitive one stop shopping to simplify sellers’ experience

Novolex - Transforming the Novolex Way - Building One Novolex Through Operational Excellence

Wells Fargo - Dynamic Sales Order Form 

Cognizant Technology Solutions - CTS - Digital Finance - Order to Cash - Business Transformation

Best Achievement in Operational Excellence to deliver Digital Transformation

HP - Micro services Acceleration Platform

BBAM US LP - Fly Forward/Technical Program Management

Solix Technologies Inc - SOLIXCloud/Solix Technologies Inc

HP - FCO CoE in Finance

BMO Financial Group - BMO Retail Investments Digitization

Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model

Cisco - Cisco's Travel and Expense Transformation

Cognizant Technology Solutions - Digital Transformation in market research and patient support

Duke Energy - Duke Energy becoming the world’s first digital utility

HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners

IBM - The Road to a Cognitive Accounts Receivable

Digitate - Loblaw and Digitate

McDonald's Corporation - McDonald's Digital Acceleration Project

Petronas - Unlocking new ways of working that achieves Operational Excellence

IBM - Blockchain Technology in Enterprise Asset Management- (BEAM)

Best Achievement in Technology Enabled Process Automation (Robotic Process Automation, Machine Learning, Cognitive Learning, Blockchain etc) 

Cognizant Technology Solutions - Case Initiation Process

Cognizant Technology Solutions - Smart Email Solution 

Bancolombia - Enabling A Digital Workforce In Bancolombia

IBM - AP Program Management Reporting System

IBM - HENRY – Smart Bid Management

IBM - Using Augmented Intelligence to Empower Operations

HP - Sales Quota prediction and deployment using Machine Learning

Mayo Clinic - Mayo Clinic and IBM Watson- Giving Hope to Cancer Patients

Verizon - Verizon Digital Network Assistant (DNA)

 

Organizational Awards Finalists

Best Achievement of Operational Excellence in Manufacturing 

Flex - Flex Milpitas Journey of Innovation through Business Excellence

G-CON Manufacturing, Inc. - G-CON’s Prefabricated Clean Room PODs

LION - LION Operational Excellence

Best Achievement of Operational Excellence in Internet, Education, Media  & Technology

Southern New Hampshire University - SNHU D2L Transformation

Southern New Hampshire University - Technology and Transformation

Cisco - Sales Acquisition Integration and Divestitures

Best Achievement of Operational Excellence in Healthcare

Cleveland Clinic - Comprehensive STEMI Protocol/ Cleveland Clinic

NTT DATA - HEURI & HEURI NeuroINSIGHT – Predict and Prescribe in Real-Time

Best Achievement of Operational Excellence in Government

Palm Beach County - Operational Excellence Overhaul

Colorado Department of Transportation - Saves Time and Money Paving the Way to Digital with E-Signatures

Business Achievement of Operational Excellence in Business Products & Services 

IBM - Global Rollout - Business Products & Services - Devices

Delane Consulting & Talent Management - Lean Business Agility

 

Personality Awards Finalists

Operational Excellence Business Unit President of the Year Award

Bruce Lowthers - President of Banking Solutions - FIS

Zabidi Ahmad - Managing Director and Chief Executive Officer - PETRONAS Penapisan (Terengganu) Sdn. Bhd. (PP(T)SB), a PETRONAS Refinery Complex 

Operational Excellence Outstanding Leader of the Year Award

Brian Savoy - Senior Vice President and Chief Transformation & Administrative Officer - Duke Energy

Rick Singh  - Orange County Property Appraiser’s Office (OCPA) 

Daniel Weaver - VP of Quality Stars, and Risk Adjustment - Gateway Health Plan

Mohd Jamal Haron - Head of Plant - Petronas

 

Platinum Awards

The following Platinum Awards cannot be entered for. The winners will be selected by the judges from across a range of categories.

The Platinum Award for Best Achievement in Organizational Operational Excellence

The Platinum Award for Best Achievement in an Operational Excellence Project

The winners for all categories and for The Platinum Awards will be announced at The Business

Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 25th, 2020, 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®

 

I would like to attend 

The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday, March 25th, 2020, 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®

The Gala Awards Reception & Program coincides with the Business Transformation & Operational Excellence World Summit, the largest senior-level annual event for the Operational Excellence executives. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

We have two options for you to attend this prestigious Gala Awards Reception & Awards Ceremony.

OPTION 1: Summit Tickets (includes entry to The Gala Awards Reception & Awards Ceremony)

OPTION 2: The Gala Awards Reception & Awards Ceremony ONLY

Click here to learn about the passes 

Awards Attire: Formal Evening Wear - Men: Suits, Women: Evening Dresses