Business Transformation & Operational Excellence World Summit (BTOES 2020)

The Largest Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Key Industry Drivers

What is the Rationale for BTOES20

Speed and the ability to adapt to changing market conditions are a significant challenge for business. New technologies and innovation acceleration are disrupting all traditional industries and markets.

Half of all major corporations have disappeared or over the last 20 years. Start-ups no longer have major barriers to entry, computing powering is accelerating, and business models are being disrupted in just a few months, causing massive pressures on margins.

The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change, and the driving force behind the ever increasing need for Operational Excellence, especially for end-to-end Business Transformation, and rapid and flexible solution offerings and execution. The rapid appearance of new business models adds fuel to increased customer expectations and requirements.

Every change in the market affects how a company operates and performs, often dramatically. And these days, it is difficult to respond to one disruption before being thrown off course by the next one. Advanced technologies, increasing digitization such as AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.

These digitalization's bring a quantum leap in productively improvement, but consequently leaders have to rethink their operations end to end, incorporating digitalization activities along the whole value chain, e.g. use of big data in customer operations, or 3D printing technology in manufacturing. Teams will need to embrace a culture of operational excellence, reimagined operations every day, foster open communication and faster decision-making.  Product development, procurement, supply chain management, production system design, and all manufacturing and services will need to be transformed.  Operational Excellence professionals need to adapt and actively embrace all these new technologies and the new business models they create to ensure the organization is always at the cutting edge of execution excellence.

Whether its the need to keep up with new technologies, the pressures of implementing and sustaining a fully-fledged culture of Operational Excellence, or encouraging the allocation of resources and buy-in for Operational Excellence projects, it is clear that Operational Excellence practitioners are facing a period of incredible change and upheaval.

Exceptionally savvy companies manage these changes by developing end-to-end global operating strategies that enable profitable growth, that take charge of innovation execution and stay nimble enough to respond to the rapidly-changing conditions. Strategies that embrace and thrive on the power of technology to drive innovation.

Operational excellence is a key attribute of leading companies in any industry. Through the combination of the right business strategy, the right technology strategy, the right operating model, and the right execution path, companies ride out recessions more successfully and emerge from them more quickly, developing competitive advantage regardless of economic conditions.

The Business Transformation & Operational Excellence World Summit (BTOES18) will help you design and delivery value-oriented operational excellence transformations and takes an end-to-end approach to achieving excellence in execution.

You will gain measurable benefits that transcend cost cutting to deliver revenue growth through execution advantage and rigorous process execution across the enterprise to ensure certainty of outcomes.

BTOES20 seeks to understand the most crucial issues, priorities, and successes faced by Operational Excellence Practitioners and all the latest developments.

The summit will address some of the biggest challenges, which are:

  • Rethinking operations end to end, incorporating digitalization activities along the whole value chain
  • Adapting and embracing new technologies and the new business models
  • Cultural Transformation and creating a culture of Operational Excellence and Innovation. Implementing effective Change Management programs. Driving Corporate Culture Change and How to build and transform Organizational Culture
  • Leadership Understanding, Buy-In, Support and Sponsorship from ALL Leaders which is critical. Operational Excellence needs commitment, resources and cannot be optional. 
  • Sustaining a Continuous Improvement Culture (Key to this is Leadership Buy-In)  
  • Achieving an Enterprise-Wide Operational Excellence Strategy
  • End-to-end business transformation, with all departments’ processes working in unison at scale to aligned goals and priorities.
  • Keeping up with new technologies, relative value relevance, and the creation of new opportunities. AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.
  • Integrating New Advanced Technologies
  • Acquiring and managing start-ups
  • Changing Customer Demands & Channels
  • Building New Competitive Advantages.
  • Integrating CI methodologies personalized to the organization.
  • Ensuring initiatives are aligned with Key Strategic Priorities, across the organization.
  • Failure to innovate fast enough.
  • Building a culture of innovation & agile mindset.
  • Changing Workforce, Millennial Generation, Freelance Culture. 
  • Customer Experience Excellence in a less high touch environment. 

The business environment is changing faster than at any time in history, and smart organizations know that their company’s competitive advantage today and in the future will come only by transforming their business from end to endfunction by function and process by process. 

Progressive executives in organizations around the world are rethinking how they go to market, sell to customers, and build their products etc. This event will uniquely explore how these executives in organizations across all key industries are rethinking, reshaping and adjusting the role of continuous improvement to prepare for this rapidly changing future. To transform businesses, achieve top line growth, and gain a competitive advantage.

They understand that Operational Excellence project teams and processes are best placed to created disciplined frameworks and lead these transformations.

These progressive executives & companies are looking more so to Operational Excellence to achieve top-line growth, and no longer just incremental process improvements at the operational level. They are aligning Operational Excellence teams at the strategy, value creation and customer experience level.

Studies have shown that in order to survive in today and tomorrow’s business world, those organizations that have the foresight and vision to plan for the future, while quickly adapting to customer needs and utilizing new technologies to achieve operational excellence will succeed in this ever changing world.

However, the problem within many organizations is Operational Excellence is stagnating.  Often relegated to side-shows rather than being the strategic weapon every CEO relishes. OpEx programs are stuck at the operational level or incremental improvement level, and are measuring themselves in counts of training, certifications and projects launched. Those measure activity. They do not measure progress.  The current emphasis for the profession needs to be on strategy, value creation and customer experience. This lack of substance and real continuous improvement strategy to harness the true power of OpEx at the top-line level is entirely symptomatic of an eco-system in need of progressive leadership.

This event will show these executives & organizations a new path that can transform the business, have a significant impact on the top-line, build competitive advantage, and essentially allow you to hit far harder and move far faster than your competitor.  

The future of Operational Excellence is Speed & Impact. 

Our vision is for Operational Excellence to be viewed as a strategic weapon every CEO relishes.

Done well, Operational Excellence is now enabling end-to-end business transformation helping organizations to stay relevant in the rapidly changing landscape, through innovation, strategy execution, and being more operationally agile.

Most organizations and successful leaders have woken up to the need for business transformation. This event will help continuous improvement professionals, map out, plan and execute the strategy that will ensure that their business is innovative, agile, and providing superior customer experience.

This event is to help "nudge" the entire Operational Excellence profession onto this more productive path.

No other event covers in such depth, all the challenges and applications of Operational Excellence to reshape the organization to prepare for the future and drive growth in the ever-evolving landscape  

No other event has a dedicated track on cultural transformations or strategy execution or covers detail, better management systems, leadership thinking, & change management to move and engrain operational excellence at the strategy level, and makes it sustainable and system-wide.

This event is packed with progressive leaders, who will show you that when Operational Excellence is applied effectively, it will help your organization hit far harder, and move far faster than the competition, propelling top-line growth.