Vijay Bajaj, Founder & CEO, BTOES, introduces some of the key themes covered by BTOES 2019, a conference that represents the shifting landscape of Operational Excellence & End-to-End Business Transformation.
Cultural Transformation: The key to making deep-rooted process changes required to take advantage of digitization, automation and advanced technologies.
Leadership Buy-In: Critical to ensuring the resources are in place to execute sustainable Operational Excellence projects
End-to-end Business Transformation: If process re-engineering is not end-to-end, it will always be sub-optimal. Disparate continuous improvement efforts do not provide meaningful impact.
The Willingness To Embrace New Technologies: Organizations to evaluate current employees for digital knowledge and a more flexible, rapid decision-making, agile mindset.
Customer Delight. - Businesses need to ensure all their policies and procedures are focused on a seamless customer experience, reviewing their whole organization including their traditional sales and marketing departments to ensure they are re-engineered to focus on delight.
The best moments of the Business Transformation & Operational Excellence World Summit & Industry Awards, the largest-scale leadership level event in Operational Excellence!
This event defines the ecosystem and is where the industry leaders gather to create the future.
It brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends within Operational Excellence, Lean, Six Sigma and Agile and its application & impact on Business Transformation, Innovation Execution, Agility, Customer Experience, Value Creation, Strategy and the very important challenges surrounding Leadership & Cultural Transformation.
BTOES Keynotes have included: The White House Office of the President, Amazon, Disney, Google, Facebook, Ikea, Goodyear, Siemens, Nokia, Verizon, General Motors, Intel, Johnson Controls, GE, Lego, AstraZeneca, MassMutual, Wells Fargo, Morningstar and many more...