Cancellation / Impact / Alternative Policy
Extract From The Terms & Conditions Relating To Postponed Events
In the event that GLOBAL MEDIA RESEARCH postpones an event, delegate payments at the postponement date will be 100% credited towards the rescheduled date. No refunds will be available for cancellations or postponements. The 100% credit is for the postponed event date only.
You also have the option to send a substitute colleague or someone in your network in your place.
Cancellation & Refund Policy (Attendees & Delegates)
GLOBAL MEDIA RESEARCH does not provide refunds for cancellations, and any fees due/outstanding are payable in full. Invoices due cannot be cancelled.
Please note, we cannot take responsibility for Visa refusals. You should obtain a Visa prior to registering. However, we cannot provide visa letters until your registration is fully paid, to prevent any fraudulent visa application activity. In case of Visa refusal, we recommend you re-apply, or request a credit to be used at another event for up to one (1) year from the date of issue, for cancellations received in writing more than (15) working days prior to an event,
If payment is not received by the event date, any fees due are payable at the full price, and no credit will be issued for a future conference. It is important payment is received prior to the event date regardless of attendance.
BTOES Terms & Conditions Clarification
The purpose of the below information is to provide clarificaiton of our Terms & Conditions.
GLOBAL MEDIA RESEARCH does not provide refunds for cancellations, and any fees outstanding are payable in full. Invoices outstanding cannot be cancelled.
This policy is common to most commercial conference companies that stage high-ticket commercial conferences. The reason we have this policy is because the nature of our conference is expensive to stage, and once an attendee registers, a number of logistic and supplier commitments are made, in particularly to the hotel F&B.
We do make our cancellation policy very clear during the registration process, where the refund and cancellation policy is detailed clearly and explicitly, and part of the process is to confirm your acceptance by ticking the box "I have read and accept the terms and conditions" You can click on your registration confirmation link to view that same policy on your invoice.
Because we are less than fifteen (15) working days (March 2nd, 2020) prior to an event start date, March 23rd, 220, we cannot offer you a credit for BTOES 2021. Once again this is because we place all our final supplier orders, and F&B orders.
You can send a substitute colleague or someone in your network in your place. You simply need to go into your registration, and update the contact details.
Cancellation & Refund Policy (Sponsors & Exhibitor)
As per contract your organization has agreed that it has no right to terminate or otherwise cancel its obligations under the Contract. Furthermore, Global Media Research does not provide any guarantees on speaker or attendees' numbers or quality. In the event of withdrawal or no-show, you organization would still be responsible for the full fee.
Global Media Research reserves the right to make changes to any aspect of the program, agenda, speakers, venue and events dates.
Global Media Research may cancel the summit if enrolment criteria are not met, or when conditions beyond its control prevail. If an event is cancelled and not held for any reason, Global Media Research’s liability is limited to the refund of the original fee. Please note, if the event is postponed and rescheduled to a future date, no refunds will be provided, and you would still be responsible for the full fee.