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Business Transformation & Operational Excellence World Summit (BTOES19)

The Largest Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

BTOES19 Present a Poster Information Page BTOES19

Introduction

BTOES19 will be approving a limited number of Poster Presentations for display at the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES19) March 18-22, 2019, Lowes Portofino Bay Hotel at Universal Orlando.  

Presenters will need to be available to discuss their Poster Presentation at the evening Welcome Reception on March 19, and on both days of the main summit, March 20 & March 21, 2019 during the morning and afternoon refreshment breaks.

This is an excellent method to gain recognition for your continuous improvement initiatives, at the largest networking event of the year for practitioners, leading experts and senior executives involved with achieving Operational Excellence.

Poster Presentation will be approximately 40" wide and 40" high.

In order to be considered, please click here to submit an abstract of your presentation proposal.

Submitted applications will be reviewed by the Poster Review Board and acceptance decisions usually take up to 7 days. Once accepted, you simply need to produce and print your poster and bring it with you to the event, or if you wish you can ship it to the event office, no earlier than 3 working days prior to the event date of March 19, 2019. 

There is no deadline to apply, but it is subject to availability, due to limited spaces. Once full, a notice will be posted on this page. Please note, the attendance discounts do change, as detailed below. 

Award Shortlist Posters

If you have entered into the Awards Program, you do not need to fill in this application to submit a Poster Presentation. This process is not for award program entrants. If you are shortlisted as a finalist in the awards program, part of your process would be to produce a Poster Presentation, but you do not need to fill in this application on this page. Any questions, please email BTOES19@proqis.com

See below for more information. 

Images of Some 2018 Posters

2018 Winning Poster Presentation

Congratulations! to Nemours on winning the award for "Best Poster" at the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18) in Orlando on March 15th, 2018, and to all the judges that put in the hard work. 

2017 Winning Poster Presentation

Congratulations! to Penn Medicine, The University of Pennsylvania Operations Improvement Department, courtesy of Kat Voetelink, ASQ CSSBB, Operations Improvement at the University.  on winning the award for "Best Poster" at the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES17) in Orlando on March 23rd, 2017, and to all the judges that put in the hard work. 

Apply Now

In order to be considered, please click here to submit an abstract of your presentation proposal.

The Audience

CEOs, CIOs, COOs, CFOs, CAOs, CSOs, Global Heads, Heads of, VPs, Directors of Business Excellence, Business Transformation, Innovation Excellence, Productivity, Operational Excellence, Continuous Improvement, Strategy, Change Management, Customer Experience, Lean Enterprise, Capability Excellence, Process Optimization & Process Management.

The Content

Below is just a guideline. You do not need to follow this. These tend to be the most effective posters. Content should always be kept concise:

  • Strong Project Title.
  • Succinct Introduction – Define the Purpose.
  • What did you set out to achieve?
  • What were the outcomes of the project?
  • What were the results?
  • What went wrong?
  • What went right?

 

Key Themes

Click here to view the about page to understand the key themes the summit is covering.

How To Apply

In order to be considered, please click here to submit an abstract of your presentation proposal.

Abstracts should be up to 250 words in length, outlining the project covered. We recommend you submit your abstracts ASAP, as we have limited display sections, and display positions can go months before the event date.

All applicants will be informed if their Poster Presentation has been accepted within 7 days of receipt.

The authors of all the accepted poster presentations will receive a 35% discount off the full registration price to attend the summit, and a prize will be presented to the winning poster presentation at the event. The full registration price for the Full Access Pass is $2950. 

Important: The 35% discount ends on Friday, February 8th, 2019.

Please note, discounts cannot be applied retrospectively, if you have already registered. Further details regarding the required format of storyboard presentations will be given to successful presenters.

Any questions, please email info@proqis.com

Logistics

Please can you email us a copy of your final Poster Presentation(s) you plan to show to BTOES19@proqis.com by Friday, March 8, 2019. 
However, you will need to print your own Posters, and bring or ship them to the summit. The posters can be brought rolled up in a cylinder, it does not need to be mounted on a board. Please pin your Poster Presentation to one of the allocated Poster Boards by latest Tuesday, March 19 at 4.30pm. 

Presenters should be available to discuss their Poster Presentations at the evening Gala Welcome Reception on Tuesday, March 19, 2019 between 6.15pm to 8.15pm and on both days of the summit on Wednesday & Thursday, March 20-21, during the refreshment breaks. You do not need to make a formal presentation, or bring any electronic equipment, just print and bring your poster with you, and pin it to one of the allocated poster boards. 
 
You may tear down your Poster Presentations after the last refreshment break, on Thursday, March 21, the final day of the Summit. 

 

Shipping Details

If you do not want to carry your Poster Presentation on the flight, you can ship it to the hotel.

Please send them NO EARLIER THAN 5 DAYS IN ADVANCE, to the following address, and please use this format for addressing your shipment:

BTOES 2019

ATTN: Kristin Van Hook

Loews Portofino Bay Hotel

5601 Universal Boulevard

Orlando, FL 32819

407-503-1000

Hold for GUEST: (Guest Name) (Your Company Name) (Guest Cell Number) (Arrival Date) - POSTER

NOTE:  Please label boxes for multiple items e.g. "1 of 3

The hotel may charge a handling fee for packages coming into and out of the hotel.  Charges are based on package size and weight and can be charged to your hotel room. 

Award for Best Poster

 Award for "The Best Poster Presentation" 

There will be a judging panel on-site on March 20, visiting each Poster Presentation. On March 21, , "The Best Poster Presentations" will be announced and a prize(s) will be awarded. See the agenda for the precise time slot and an indication of prizes. 

The judging criteria will be based on: -

  1. Originality of Project
  2. Aesthetics- Visually Appealing
  3. Creativity of Poster
  4. Value to Reader
  5. Clear Problem- Solution- Goal, and Outcome
  6. Results

 

Please do not get this confused with the Awards Program Poster Presentations, their Poster Presentations are being judged separately. 

Poster Presentation Judges

Randy Shumway

Chairman, Partner

More about Randy

Rias Attar

Vice President – Enterprise Project Management Office & Strategic Initiatives

More about Rias

Jeffery A. Davis

Executive Director of Operational Excellence

More about Jeffery

Alina Aronova

Chief of Staff for the Global Product Technology

More about Alina

Iassen Deenitchin

Head of Global Process Management

More about Iassen

Matt Aguilar

Operational Excellence Guru

More about Matt

Phillip Murphy

Headquarters CI Team Lean Six Sigma Master Black Belt

More about Phillip

Sarbari Basu

Director - Global Talent Operations

More about Sarbari

Dr. Keith Clinkscales

Director Strategic Planning & Performance Management

More about Dr.

Jo Murray

Matron, Achieving Excellence

More about Jo

Attila Dobai

Head of Strategy and Innovation

More about Attila

Yuval Dvir

Head of Intl. Online Scaled Partnerships, Google Cloud

More about Yuval

Steven Remsen

Lean Six Sigma Black Belt Enterprise Process Excellence (PEx)

More about Steven

Kishore Kandru

Enterprise Business Architecture Leader

More about Kishore

Alex Goryachev

Managing Director, Innovation Strategy and Programs, Cisco

More about Alex

Steve Waszak

VP Operational Excellence

More about Steve

Jim De Vries

Founder, Managing Director

More about Jim

Nuray Gurtekin Sen

Head of Global Process and Quality Siemens Corporate Technology Research in Digitalization and Automation

More about Nuray

Rob Stewart

CEO

More about Rob

Byron Tatsumi

Senior Director, Process Innovation

More about Byron

Kristof Kovacs

Program Director, Transformational Leadership Development Program

More about Kristof

Randy Bradley

Vice Chairman, Trust Exchange, Former Head of Digital CoE

More about Randy

Matt Hansen

Lean Six Sigma Master Black Belt

More about Matt

Dan Cockerell

Magic Kingdom Vice-President (Retired & Inspired)

More about Dan

Jennifer Hurst

Global Performance Excellence Leader

More about Jennifer

Jason Richards

Principal

More about Jason

Catherine Jaynes

Principal

More about Catherine

James Shirey

Partner

More about James

Randy Shumway

Chairman, Partner, Cicero Group

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Tuesday 13th March 2018 | 15:00 - 16:30 pm

Biography

Randy Shumway founded the Cicero Group (www.cicerogroup.com) in 2001 with four people working out of abasement. At the beginning of 2017, when Randy stepped down as CEO, Cicero had grown to over 350 professionals with offices crossing the United States. In 2016, Randy was awarded Utah’s Lifetime Achievement award and wasnamed CEO of the Year in recognition of his professional accomplishments.

Randy’s vision in founding Cicero was to deliver more than mere strategic recommendations to organizations but to actually roll-up his sleeves and help organizations effectively execute the ideas.

During his more than 16 years at Cicero, Randy has led multiple transformation and change managementengagements for Fortune 1000 clients in such sectors as High Tech, Telecommunications, Life Sciences,Manufacturing, Financial Services, Consumer Products and Education.Having stepped down as CEO, Randy currently leads the Change Management and Transformation practice at Cicero,as well as the firm’s private equity subsidiary.

Randy is on the corporate board of Snowhite and of Angoss Software (TSX: ANC). He serves on two state appointedboards – the state’s Economic Council and its Education Commission. Randy serves on multiple volunteer boards suchas Southern Utah University, Utah’s Employment Taskforce, Boy Scouts of America Great Salt Lake Council, and EducationFirst. He is a prolific author in the Deseret News and in Forbes regarding effective education and economicpublic policy.

Prior to starting Cicero, Randy was the Executive Vice President and Managing Partner at Answerthink. He started hiscareer at Bain & Company.

Randy obtained his MBA from Harvard Business School, graduating with highest academichonors (Baker Scholar).

Rias Attar

Vice President – Enterprise Project Management Office & Strategic Initiatives, Caesars Entertainment

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Rias Attar is an accomplished operational excellence and project management professional. He is recognized for his ability to help strategize business architecture, identify areas to improve processes and outcomes, turn around businesses from deficient to profitability, champion continuous improvement efforts, deliver challenging cross-functional programs while working collaboratively with diverse types of stakeholders, lead and coach winning teams, and inspire staff to deliver ambitious results.

Mr. Attar has planned and executed transformational projects (Business and Technology) that contributed over $500M of combined EBITDA impact and is managing a portfolio of initiatives that adds between $200 and $300M of EBITDA annually. He established PMOs, led Lean and Six Sigma efforts, championed Change Management, ensured proper Governance while reducing Bureaucracy, and has set proper business directions while staying focused on motivating staff, inspiring trust and confidence, developing people’s skills, and generating enthusiasm.

Mr. Attar worked for different companies at a variety of industries such as: Michelin (Tires), Friede Goldman Halter (Oil & Gas) , DHL Express (Courier), and General Electric/Genworth (Mortgage Insurance), and Maple Leaf Foods (Food Processing and Supply Chain). Prior to working at Caesars (Entertainment/Hospitality), he spent a few years in the consulting business working with companies such as Danone Dairy (Food Processing), Steel Tech (Steel Manufacturing/Rolling Mill), Sport Master (Clothing/Retail), and dipndip (Chocolate F&B). 

Mr. Attar started his professional career in Finance as an FP&A analyst then moved to project management and operational excellence about 18 years ago. During that time, he worked/lived in Texas, Louisiana, Mississippi, New Jersey, Connecticut, New York, The Middle East, Toronto-Canada, and now in Las Vegas. 

Mr. Attar has a bachelor degree in Finance, got his MBA from University of Texas, and have a few certifications in project management such as (PMP) Project Management Professional, (ACP) Agile Certified Practitioner, and (CSM) Certified Scrum Master. He is also a Lean Six Sigma Black Belt (LSSBB).

Outside of work, Rias is a devoted family man with a wife and 3 kids. His best time is when he spends it with his kids playing board games, riding bikes, swimming, or just watching movies. Rias loves sport, tries to work out often, practiced Jiu Jitsu and Kick Boxing for years, and enjoys lap swimming every once and a while. He also loves music and plays the classical guitar.

Jeffery A. Davis

Executive Director of Operational Excellence, JP Morgan Chase

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Jeff Davis is Executive Director of Operational Excellence at JPMorgan Chase & Co.

Jeff’s operational excellence career spans nearly 29 years including nearly 6 years with JPMorgan Chase, 11 years with Toyota and 12 years of external consulting to clients such as Nike, Schlumberger, Lockheed Martin, the US Department of Defense, Daimler, BMW and others. His industry experience includes automotive, textiles, healthcare, retail, defense, aerospace, law enforcement and financial services.

Beginning his career at Toyota as a team member on the assembly line and progressing his way into executive leadership roles, Jeff has lived, learned and can relate operational excellence culture and tool usage from the perspective of all levels within JPMorgan Chase..

Jeff resides in Louisville, Ky. where he and his wife spend their spare time watching their three sons play sports.

Alina Aronova

Chief of Staff for the Global Product Technology, Cengage

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

In today’s day and age every organization seems to be in a constant state of change. Navigating these small and large transformations can be daunting, especially when many transformation efforts take longer, cost more and even fail. Companies grapple with being “reactive or ready” for change.

There are many types of transformations that a business must go through including digital, organizational culture, customer experience, operational, distribution, growth, sustainability, risk management, and much more. Many experts will try and argue that each one of these changes requires you to tackle them in fundamentally different ways. But, is that really true?

Throughout her career, Alina Aronova has successfully supported, led and sustained an array of business transformations in diverse functional areas, industries, and organizations. Each transformation brought its own unique needs, obstacles, challenges, and constraints. Yet, at the same time they all required innovation, adaptation and rethinking how the organization operated.

Looking back at all her success, Alina asked herself “Why was I able to be an effective change agent in different industries with different challenges?” Through this questioning she uncovered her unique methods of defining, organizing and leading prosperous transformations. In this session Alina will share with you her experiences in vastly different industries, stories of her success and failures; insights on how she tackles change; and the competitive advantage that is at the heart of all her transformations.

Iassen Deenitchin

Head of Global Process Management, ING

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Thursday 15th March 2018 | 13:50 - 14:20 pm

Biography

Iassen Deenitchin is Head of Global Process Management at ING. He joined the global banking group in 2016, with the aim to support the execution of the Accelerate Think Forward strategy through a common process management and improvement practice centred around the customer. Prior to that, Iassen was Head of Lean and Process Management at Raiffeisenbank International and an Associate Principal at McKinsey & Company. He holds an MSc in Financial Economics from the Norwegian School of Management and an MBA from the Kellogg School of Management, Northwestern University.

Matt Aguilar

Operational Excellence Guru, Becton-Dickinson

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Matt is a customer focused change and thought leader with expansive leadership experience in R&D, Production Operations, IT and Corporate functions within thriving industries that include Medical Device, Biotechnology, Health Care and Big Utility with Nuclear Power Generation. Strategic planning leading to transformational delivery excellence for sustainable enterprise operations has been a key theme in his career.

Since his 2017 arrival to Becton-Dickinson, Matt’s program management, business process improvement, systems integration and performance measurement expertise have played a major role in driving much-needed change in Medical Management Systems (MMS). Supply Chain Operations playbook development for Plan-2-Deliver and Procure-2-Pay, Sales & Operating Process (S&OP) optimization for greater demand visibility and accurate fulfillment, and solidification of the current supplier engagement model for enhanced supplier quality performance and minimize disruption to MMS production output have been key efforts in Matt’s charter.

From a strategic perspective, Matt has a unique grasp of long range Strategic Planning, Transformation Playbook Development and Balanced Scorecard Methodology for cascading of business goals and monitoring of world-class business operations. As a tactical change agent, he brings exceptional PMO operations skills and a highly polished understanding of the critical alignment between people, processes and enabling technology. Through application of rigorous project management frameworks like Agile and Lean Six Sigma, he has enjoyed distinctive success with introduction, socialization and sustained adoption of Operational Excellence and Continuous Improvement business models in every functional work area (R&D, MFG, Supply Chain, IT, Finance and HR/Legal) and in support of diverse regulated corporate cultures in companies like BD, Motorola, Genentech, Kaiser Permanente, SoCal Edison and Pacific Gas & Electric. 
 
Matt earned his bachelors with honors in Organizational Leadership. He is PMP and Lean Six Sigma Black Belt certified and is a member of the Project Management Institute, American Society for Quality and Association of Manufacturing Excellence. He is an experienced trainer for Corporate Leadership, Business Management, Operational Excellence, and Continuous Improvement. He is a Certified Toastmaster.

Phillip Murphy

Headquarters CI Team Lean Six Sigma Master Black Belt, US Postal Service

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Phillip Murphy is a Lean Six Sigma Master Black Belt with the United States Postal Service. He is part of the Headquarters Continuous Improvement team and is responsible for supporting the USPS CI work across the country. His passion for Lean is evident in his support of various processes within the USPS and his diverse portfolio of work.

Phil began his Lean journey in 2007 while he was a maintenance manager in a plant environment. Since then he has served in several positions at the plant, area and national levels during which times he was also serving as a coordinator for the Lean efforts within each area of responsibility. His blend of maintenance, operations and headquarters experience has provided a unique perspective which allows him to easily relate to the various project teams with which he has worked.

Phil joined the USPS Continuous Improvement Office as an LSS Trainer responsible for developing and delivering the Green Belt and Black Belt curriculum to students across the country in 2014. In 2016 he transitioned to the role of Master Black Belt where he focuses on coaching leadership and working to further integrate Lean into the culture of the US Postal Service. Keeping with his passion for teaching and sharing Lean, Phil is responsible for the Lean Leader program which is used to further develop high performing Black Belts within the US Postal Service. 

Phil received his Master Black Belt certification through The Ohio State University, Fisher College of Business and MoreSteam in 2017. He has also earned the CSSBB certification from the American Society for Quality (ASQ) and is a graduate of the United States Postal Service Managerial Leadership and Lean Leader programs.

Sarbari Basu

Director - Global Talent Operations, Cummins

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

With more than 20 years’ experience in Operational functional and business HR roles Sarbari has worked in over 5 countries across multiple sectors including manufacturing, retail, distribution and services.

Prior to joining Cummins Distribution in the US, Sarbari led the HR organization for Cummins in the Middle East based in Dubai in the UAE. Prior to relocating to the UAE, Sarbari led the HR team for a Greenfield venture for Reliance Industries one of the largest Petrochemical producers in India. She leads People Strategy, HR Operational and Process Excellence, Workforce Analytics in her current role for Cummins Distribution which operates in almost 90 countries and has over 16,000 employees.  Her expertise covers strategic business partner roles, Talent Management, Workforce planning and strategy, HR process excellence organizational and employee development, HR metrics & reporting, succession planning, and performance management. 

Sarbari holds a Bachelor in English Literature and an MBA from Calcutta University. She is a candidate for the 2018 Global Fellow of Talent Management at The Wharton School. She is certified Six Sigma Green Belt and a certified SWP practitioner and is currently dabbling in Organization Design and Change Management.

Dr. Keith Clinkscales

Director Strategic Planning & Performance Management, BOCC-Palm Beach County

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Dr. Keith A. Clinkscale is a recognized Lean Six Sigma Black Belt & Operational Excellence Executive known for establishing best-in-class strategic performance management programs. Keith Clinkscale demonstrates a combination of broad industry experiences, performance management acumen and a history of results-oriented management consulting to drive significant improvement and cost savings. As a seasoned Industry Executive and Management Consultant, Keith built a reputation of excellence in all areas of operations.

His skillset includes over 30 years of Executive Coaching, Training and Content Design, Process Improvement, Benchmarking, Total Quality Management, Balanced Scorecards, Business Process Re-engineering, Strategic Planning, and High Performance Teams. Keith’s experience and sensitivity to customer concerns has always enabled him to provide a high level of service, whether in industry or as a consultant. Keith has headed the Performance Management Office at Palm Tran. Keith’s team provided executive coaching, goal and target setting through benchmarking, established and reported balanced scorecards, developed department scorecards and held department directors accountable for addressing deficiencies. Dr. Clinkscale has been the champion of Performance Reporting, Management and Improvement at Palm Tran.

Keith has a B.S. in Electrical Engineering from Boston University and a PH.D in Strategic Leadership from Concordia College & University. He is now the Director of Strategic Planning and Performance Management for Palm Beach County and supervises all activities related to the long-term strategic plan of Palm Beach County as well as the strategic planning of over 30 county departments. Keith is responsible for assisting the Board of County Commissioners (BCC), Executive Team, Department Directors, and staff with the development of long-term goals, objectives, strategies, and actions.

Jo Murray

Matron, Achieving Excellence, NHS Foundation Trust

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

 

I have worked for the National Health Service (NHS) for 28 years, 15 of which as a Community Matron and a District Nurse, prior to that working in an acute hospital on a general medical and haematology ward.  During that time I became an Independent Prescriber, gained a teaching qualification as had passion for teaching and improving management of patients with long term or terminal conditions.  I was nominated by one of the Nursing Homes I supported for the Kate Granger Compassionate Care Award in 2014.  I was a finalist which was such an honour and led to having a raised profile which helped secure my next post.   

I have four years experience in my current role as ‘Matron, Achieving Excellence (AE)’ at the Royal Surrey County Hospital, in Surrey.  AE is an internal accreditation programme for identifiying improvements and excellence within the organisation as well as areas for improvement in both our clinical and non clinical departments.

I moved into this current role to improve my career development, experienceing something new as I felt I needed to be more directly involved in improving NHS services.  My role helps wards and other clinical areas to share good practice and further improve.  My work involves carrying out comprehensive assessments to ensure all wards and departments within the hospital are operating efficiently and effectively within local and national Key Performance Indicators and policy.   Also, promoting multidisciplinary working and responsibility for moving AE forward in their own departments, with standardised processes and sharing of evidence of learning.

I enjoy  that my work supports the organisation to be more open on information that is shared.  This information allows others to see where there are further areas for improvement and areas of good practice to share.  My work supports the organisation become more structured and coordinated, and enables me to work in areas I have not previously experienced before during my NHS nursing career. 

Most recently as a finalist in the National Patient Safety Awards, 2018, in the category for ‘changing culture’ - relating to supporting medical clinicians to work closely with nursing and allied health professionals in leading a clinical area and ensuring its success in continually improving and working together.

Attila Dobai

Head of Strategy and Innovation, Avis Budget Group

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Attila Dobai is the Head of Strategy and Innovation for the Budget Truck Rental division of Avis Budget Group.  He is passionate about applying the concepts of continuous improvement to drive business transformation, strategy execution, innovation, and data analytics.

Attila has over 14 years of experience in solving complex enterprise-wide business problems in a service-based transactional Fortune 500 business.  His data-driven process-centered approach to problem solving has been repeatedly proven successful at improving both process efficiency and effectiveness while impacting the bottom-line.

He is a Lean Six Sigma Master Black Belt and Project Management Professional (PMP) who has managed continuous improvement projects, programs, and portfolios.  He strongly believes that continuous improvement is the key to bridge the gap between the boardroom and the operation.

Yuval Dvir

Head of Intl. Online Scaled Partnerships, Google Cloud, Google

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 09:15 - 10:00 am

Biography

A Business Transformation leader with hands-on experience on how to manage technology, people, data and products to lead real change, innovation and growth in global organizations.

Yuval is experienced in building and leading high performance teams through the challenges organizations face when dealing with digital transformation, scale and innovation. By leveraging technology, human behaviour and the cultural dynamics in the workplace, his teams drive a habit and behavioural change that promotes a more holistic, data-driven, user centric and agile mindset in people, leading to a scalable and sustainable growth for the organization.

Currently at Google, Yuval has previously led the business transformation at Skype and Microsoft.

Yuval holds a B.S.c from the Technion - Israel's Institute of Technology and an M.B.A from INSEAD Business School in France and Singapore. Currently working towards his

MSc in Neuroscience at King's College London.

Steven Remsen

Lean Six Sigma Black Belt Enterprise Process Excellence (PEx), Intel

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Steve Remsen is passionate about driving continuous improvement, advocating first principles thinking, and understanding how to harness and translate data-driven solutions into substantial and customer-oriented business results. As a senior internal technical consultant, he has successfully driven numerous continuous improvement projects across diverse functional areas of the Intel enterprise, ranging from designing functional materials on the nanometer scale to deploying strategic business process architecture on the global scale. An inspiring jack of all trades, Steve is currently a part-time MBA student at the University of Portland and holds a PhD in Experimental Solid State Physics from Northern Illinois University. He is also an Intel Lean Six Sigma Master Black Belt candidate as well as a Prosci certified Change Management Practitioner.

Kishore Kandru

Enterprise Business Architecture Leader, CSAA Insurance Group

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Kishore leads the business process architecture and automation practice for CSAA Insurance Group with 18 years of Business Architecture experience spread over high-tech, consumer electronics and insurance industries. He is passionate about bringing process perspective to every aspect of the business; from marketing, product and manufacturing to customer and service domains.

Alex Goryachev

Managing Director, Innovation Strategy and Programs, Cisco, Cisco

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Alex Goryachev is an entrepreneurial go-getter. He takes risks, thinks ahead, and loves making way for new innovations. Over the past 20 years, he’s made it his business to turn disruptive concepts into emerging business models.

For him, it’s all about a passion to create a strategy and then drive it home to “get things done.” And as Cisco’s managing director of Innovation Strategy and Programs, he has plenty of opportunities to put this passion to the test.

He sparks internal innovation by providing employees at all levels the chance to share their big ideas, many of which make their way into the company’s innovation engine. Alex also carries the torch for co-innovation across Cisco’s ecosystem.

He’s especially excited about Cisco's Innovation Centers, which can be found in major cities around the world. Led by Alex, these hubs bring together customers, partners, startups, accelerators, governments, research communities, and universities in a lab setting. Their goal is to discover, develop, and implement game-changing, outcome-based solutions.

He also heads up the Cisco Innovation Grand Challenges. These polished events help creative thinkers bring their technology ideas to life. And then there’s the Cisco Technology Radar, the company’s engine for identifying emerging technology transitions.

Alex began his Cisco journey in 2004 with a singular focus: Innovation. He defined and operationalized several high-profile Cisco initiatives, including the company’s Country Transformation plan for Cisco in emerging markets. He also held senior roles in Development, Marketing, Finance, and Channels, providing him a 360 view of how a great company ticks.

Prior to Cisco, Alex was a successful consultant with extended assignments at Napster, Liquid Audio, IBM Global Services, and Pfizer Pharmaceuticals.

He was the “Emerging Stars” gold recipient of Brandon Hall Group’s 2016 Human Capital Management Excellence Awards Program, and his organization won golds for “Employee Engagement” and “Innovation Talent Management” programs. A sought-after keynoter and media authority on innovation, Alex has a passion for sharing knowledge, mentoring, and guiding innovation programs. Please reach out at agoryach@cisco.com

Steve Waszak

VP Operational Excellence, Greene Group Industries

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:15 - 14:00 pm

Biography

Each day, Steve looks forward to meeting new people, new challenges, learning, and opportunities to bring business performance, competitiveness and growth to new levels.

Steve is the Vice President of Operational Excellence for Greene Group Industries, a privately-held major supplier to leading industrial manufacturers, with locations across the USA in California, Michigan, and Pennsylvania.  Reporting to the President, Steve works across the company’s business units and functional areas driving organizational alignment and fostering a customer focused culture to support the goal of continuously improving competitive advantage.

Prior to the Greene Group, Steve spent 20 plus years working internationally, gaining experience and expertise across industries and disciplines.  He has worked seven years in management consulting, seven years in operational leadership roles, five years running a high-tech start-up, and served four years in the United States Air Force, where he was awarded the Air Force Achievement Medal.

A firm believer in understanding fundamentals, Steve strives to make sure that all team members understand what constitutes the foundation of their organization’s competitive advantage and how each person’s role strengthens that foundation.  He is focused on providing the leadership, strategies, and development needed to help enable individuals to more productively contribute to the organization’s success.

Jim De Vries

Founder, Managing Director, Enhance International Group

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Jim de Vries is a skilled thought leader with more than 30 years of experience helping clients achieve their desired outcomes through his ability to facilitate teams and drive improvement. His experience encompasses financial, commercial, CRM, services, IT, call centers, security, transportation, automotive, power systems, oil and gas, nuclear energy, research and development, government, and electronics industries.

Nuray Gurtekin Sen

Head of Global Process and Quality Siemens Corporate Technology Research in Digitalization and Automation, Siemens

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Thursday 15th March 2018 | 08:30 - 09:00 am

Biography

Nuray Gurtekin Sen has a dual role as Head of Global Quality and Process at Siemens AG Corporate Technology Digitalization and Automation organization and in US she is responsible for QM, EH&S and Sustainability at Siemens Corporation US in Corporate Technology .

In the early stages of her career, Nuray worked in food and pharmaceutical packaging manufacturing industry as QA manager for 5 years. Then she worked as an external auditor and consultant in Bureau Veritas for 2 years. During this period, she became ISO 9001, ISO 4001, OHSAS 18001 and ISO 22000 Lead Auditor and ISO 9001 Lead auditor trainer registered in IRCA. She audited over 200 hundred companies of BRC, GMP, HACCP and company specific management systems. After extensive process and management systems experience, Nuray joined Siemens Turkey Healthcare in 2006 as Change Manager. She led Siemens Healthcare in winning EFQM Business Excellence Award in 2007.

Following that, she was promoted as Siemens Turkey Head of Business Excellence and worked on all sectors and various countries (e.g. Israel, Austria and Central Eastern Europe countries). She established Lean Six Sigma model in Siemens Turkey and acted as key expert and ambassador in CEE and Eastern Mediterranean Clusters. Nuray also executed Project Management Coordinator role for Eastern Mediterranean Cluster.

In 2013, Nuray was transferred to Siemens US Corporate Technology and Research organization at Princeton to lead a big change management and organizational transformation program. End of 2013, she promoted to the Global Process and Quality Manager role at Siemens AG (Headquarters) and got selected “Corporate Core Digitalization and Automation Leadership Team”. Currently, Nuray is responsible for process excellence and quality management for the Digitalization and Automation unit in regions Germany, US, Austria, China, India and Russia. Nuray has B.S. degree in Food Engineering from Middle East Technical University in Turkey and MBA from New York University Stern School of Business. 

Rob Stewart

CEO, OpusWorks (by The Quality Group)

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Tuesday 13th March 2018 | 13:00 - 14:30 pm

Biography

For nearly 25 years, Rob and his team have been helping organizations “get people on the same page” for deploying Lean, Six Sigma, Operational Excellence, and Project Management.  OpusWorks has pioneered the wise, and customized, application of advanced blended learning and execution technologies so customers can accelerate skill-building, propel culture change, and increase ROI.

Rob began his career with IBM and he is a graduate of Emory University in Atlanta.

Byron Tatsumi

Senior Director, Process Innovation, Salesforce

Business Transformation & Operational Excellence World Summit (BTOES19)

Thursday 21st March 2019 | 15:00 - 15:30 pm

Biography

Byron Tatsumi is a senior director at Salesforce and leads the company wide process innovation program.  He has more than 20 years of industry and consulting experience in strategic planning, business process improvement & transformation, business operations, and strategic sourcing. He has a strong background in strategy development and business plan implementation and considerable program, project, and change management experience.   

Kristof Kovacs

Program Director, Transformational Leadership Development Program, IBM

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Kristof Kovacs is a change agent, a transformational leader, and a developer of early career leadership talent in charge of executing on complex, organization-wide transformations. He started his corporate career in his home town of Budapest, Hungary as part of General Electric’s Financial Management Program. He transitioned from successful global financial leadership roles into management consulting and leading complex internal and client facing transformational engagements.

Currently he is heading up IBM’s Continuous Improvement mission for its $17B services business, improving quality, productivity, and competitiveness. He is the founder and program director of IBM’s first of a kind Transformational Leadership Development Program, an in-house degree level program to develop change agents of the future. Most recently he has been collaborating co-creating with ESPM University of Sao Paulo, Brazil to build out and globally scale a first of a kind master’s degree in business leadership coined Master’s in Business Transformation or MBT. He is a certified Management Consultant, Lean Master, and Six Sigma MBB. He and his wife and their two children live in Southern Maine, USA.

Randy Bradley

Vice Chairman, Trust Exchange, Former Head of Digital CoE , Broadridge Financial Solutions

Business Transformation & Operational Excellence World Summit (BTOES19)

Tuesday 19th March 2019 | 10:30 - 12:00 pm

Biography


Former Head of Digital CoE at Broadridge Financial and eBay Enterprise Global Program Management Office         

Randy Bradley, joined Broadridge Financial in 2015 to lead its digital transformation by defining a multi-year roadmap, implementing new practices and championing Scaled Agile Framework (SAFe) practices and cultural change management program. Randy helped lead the development of Broadridge's new Platform-as-a-Service (PaaS) capabilities, helped design Product-Management-led practices, and accelerated its cloud adoption with AWS.        

Randy is a pro-active and results-oriented executive with proven record of success leading large complex global businesses in the design and execution of enterprise Digital and Business Agility transformations leveraging cloud based strategies. Proven ability to inspire and lead global teams to deliver on enterprise change management initiatives across Financial Services,   eCommerce, Media, industry verticals.

 

 

Matt Hansen

Lean Six Sigma Master Black Belt, H&R Block

Business Transformation & Operational Excellence World Summit (BTOES19)

Thursday 21st March 2019 | 14:15 - 14:45 pm

Biography

Matt has an infectious passion for process improvement. He’s led many projects over the last 20 years that yielded over $150 million in benefits. He’s worked in and consulted on hundreds of projects across many industries like government, insurance, transportation, telecommunications, finance, and more. He specializes as a Master Black Belt in applying Lean and Six Sigma in non-manufacturing environments.

Matt is not only influential in driving process improvements, but in also teaching others how to effectively improve their processes. He developed and led training and certification programs at three different companies that helped transform their corporate culture from the subject matter expert level up to the senior executive levels.

Matt founded StatStuff.com as the only free online source for complete Lean and Six Sigma training. StatStuff’s video-based content has helped thousands of people learn and get certified in Lean and Six Sigma. He published the book “Lean Six Sigma the StatStuff Way” to supplement the free training content and has received endorsements from operational excellence leaders at top companies like Apple, eBay, PepsiCo, Staples, Honeywell, Wells Fargo, Bank of America and many more.

Dan Cockerell

Magic Kingdom Vice-President (Retired & Inspired), Walt Disney World® Resort

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography


Upon graduation from Boston University in 1991, Dan moved to Florida and participated in the Disneyland Paris Management Trainee Program. In January of 1992, three months before the opening of Disneyland Paris, he was transferred to France, where he remained for five years in various management roles. He and his wife Valerie, who was also with Disneyland Paris, were married in France and spent five years there before moving back to Orlando in 1997.

 

Since that time they have raised three children – Jullian, Margot and Tristan. Dan has held various management and executive operations roles at the Walt Disney World Resort, both in the theme parks and resort hotels, and was the sixth executive to hold the position of Vice President, Magic Kingdom since the park opened in 1971. He earned his MBA in 2001 at the Crummer School of Business at Rollins College.

 

Dan puts great value on spending time in the operation and frequently spent time in the park, assisting cast members and interacting with guests. He believes that building relationships is critical for leadership success, and his approachability in the workplace is a testament to his people-first philosophy.

 

Jennifer Hurst

Global Performance Excellence Leader, Nielsen

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 16:00 - 16:30 pm

Biography

Jennifer Hurst leads Nielsen’s Performance Excellence team which comprises Business Process Improvement, Program and Change Management, Performance Metrics, and Learning in support of Global Technology & Operations. In this role, Jennifer partners closely with Nielsen’s global leadership team to drive a unified focus on critical priorities with a consistent approach to drive operational and organizational excellence. Over the past year, her team’s portfolio of projects has delivered nearly $50M USD in impact to Nielsen - either by growing revenue or reducing costs.

Before joining Business Process Improvement, Jennifer led operational and technology teams for Telecommunications and Online products in addition to serving as Organizational Strategy Leader for Nielsen Engineering. Prior to working in market research, Jennifer spent nearly 10 years consulting in Business Intelligence and Data Warehousing, designing solutions for numerous Fortune 100 companies; mentored new consultants and led teams in a client leadership role. She started and ran her own consulting practice which ultimately folded into a start-up (ShareTracker LLC) and was later acquired by Telephia then Nielsen. Jennifer holds two patents for research methodologies to monitor telecommunication service subscriber activity.

Jennifer graduated from Florida State University with undergraduate degrees in Accounting and Entrepreneurship; she completed a graduate program at Georgia State University, earning a Master of Science in Computer Information Systems.

When not at work, Jennifer is busy keeping up with the activities of her 3 children (Tucker, age 15; Sophia & Webster, age 12), in addition to enjoying photography, wine tasting, cooking, Florida State University Football & University of Kentucky Basketball – all with Thomas, her husband of 23 years. She resides in Tampa.

Jason Richards

Principal, Cicero

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Jason provides a wealth of knowledge in developing sales and business development strategies for Cicero Group's largest clients. His expertise also includes process improvement, supply chain management, customer analytics and lifecycle management, risk management among others. Prior to joining Cicero Group, Jason served as the Director of Business Development at Steelcase and then sPower as well as the Vice President of Pacific Pure Energy Capital.

Career Highlights:

  • Vice President, Pacific Pure Energy Capital
  • Director of Business Development and Operations, sPower
  • Director of Business Development, Steelcase
  • University of Utah, MBA

Catherine Jaynes

Principal, Cicero

Business Transformation & Operational Excellence World Summit (BTOES19)

Tuesday 19th March 2019 | 15:30 - 17:00 pm

Biography

Catherine has extensive experience in the public and social sectors in program design, implementation, and evaluation. Most recently at the George W. Bush Institute, Catherine was responsible for the development and execution of national and international programs, including Presidential Leadership Scholars. Additionally, she lead the design and implementation of robust measurement and evaluation strategies across the Institute and, previously for the US Department of Education.

Career Highlights:

  • Chief of Staff, Office of the State Superintendent of Education, Washington, DC
  • Deputy Assistant Secretary at the US Department of Education
  • Vanderbilt University, BS & PhD; University of Texas, M.Ed.

James Shirey

Partner, Cicero

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

James is the Strategy Practice Leader with Cicero Group. Prior to joining Cicero Group, he co-founded and served as CFO of the successful energy startup, Innovari, Inc. He also served for five years as Director of Corporate Initiatives Group at General Electric Corporation’s global headquarters working with all major business units to improve performance and efficiency. Prior to joining General Electric, James led numerous strategy and operations engagements for Fortune 100 companies as a Senior Engagement Manager at McKinsey and Company. Other prior experience includes roles at AT&T and Citibank.

Career Highlights:

  • Chief Financial Officer and Co-Founder, Innovari, Inc.
  • Director, General Electric Corporation
  • Senior Engagement Manager, McKinsey & Company
  • University of Chicago, Booth School of Business, MBA